GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. USA
  3. It Support Manager
  4. Illinois
  5. Onsite It Support Manager jobs in Springfield, Illinois, USA

Onsite It Support Manager jobs in Springfield, Illinois, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager On-Site in Springfield, IL — Lead Local Tech Operations

Springfield's growing business community is actively seeking a skilled it support manager to oversee daily technical operations and maintain reliable systems for local organizations. This on-site position offers 94 openings for professionals ready to lead help desk teams and drive service excellence in a collaborative environment. Companies across Illinois continue to prioritize strong IT leadership as technology infrastructure demands increase.

Successful candidates bring a solid foundation in network troubleshooting, hardware and software support, and team supervision experience. Strong communication skills matter just as much as technical expertise, since this role involves coordinating between end users, vendors, and senior leadership. Familiarity with ticketing systems, cybersecurity best practices, and cloud-based tools gives applicants a competitive edge. Employers looking to hire an it support manager typically value problem-solving abilities alongside proven experience managing support staff and resolving escalated issues efficiently.

On-site work remains the standard for this profession in Springfield, where hands-on troubleshooting and direct team supervision are essential to smooth daily operations. Local employers benefit from having technical leadership physically present to manage hardware issues, coordinate with departments, and respond quickly to urgent problems. The regional job market shows steady demand for it support manager vacancies as businesses modernize their infrastructure while maintaining dependable, face-to-face IT service delivery.

If you're ready to take the next step in your IT career, explore current it support manager positions available through Global Work AI. Our platform connects motivated professionals with employers seeking dependable technical leadership in Springfield and beyond. Browse open roles today and find the opportunity that matches your experience and career goals.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Springfield?

    In Springfield, Illinois, pay for an it support manager typically falls in the mid-$80,000s to low-$100,000s annually, with exact figures shaped by company size, team scope, and industry. Public-sector employers, healthcare systems, and larger enterprises may offer different pay bands, and total compensation can include bonuses or benefits. Local cost of living is moderate compared with Chicago, so salary benchmarks often reflect that market. When reviewing postings, compare base pay with overtime expectations and leadership duties to get a clearer picture.
  • What skills and qualifications are required for an it support manager job in Springfield?

    Employers in Springfield usually look for several years of hands-on technical support experience, plus proven people management skills. A bachelor’s degree in IT, computer science, or a related field is often preferred, though strong experience can sometimes offset formal education. Core abilities include Windows and Microsoft 365 administration, ticketing systems, troubleshooting, vendor coordination, and service-level tracking. Because this is an on-site role, communication and quick in-person problem solving matter too. Reviewing similar local openings can help you match your background to common requirements.
  • What are the main responsibilities of an it support manager in an on-site office environment?

    An on-site it support manager in Springfield usually oversees daily help desk operations, assigns tickets, and keeps systems available for employees in the office. Typical duties include mentoring support staff, resolving escalated hardware and network issues, managing device setup, coordinating with vendors, and maintaining inventory. The role also involves monitoring response times, documenting procedures, and planning upgrades that reduce downtime. In a physical workplace, being available for walk-up support and urgent outages is especially important, so job descriptions often emphasize responsiveness and team coordination.
  • What does the hiring process usually look like for an it support manager role?

    Most employers start with a recruiter screen to confirm leadership experience, technical depth, and salary expectations. After that, candidates may meet a hiring manager, complete a panel interview, or work through scenario-based questions about outage handling, team coaching, and service improvement. In Springfield, Illinois, some organizations also request a background check, reference calls, or a practical exercise tied to office support operations. For positions that manage business-critical systems, the process can include a final discussion with IT leadership or operations stakeholders, so it helps to prepare examples of measurable results.
  • What certifications help candidates stand out for it support manager jobs in Springfield?

    Industry certifications can strengthen an application, especially when they show both technical knowledge and service management skills. CompTIA A+ and Network+ are useful for proving core support and networking ability, while Microsoft credentials can help if the environment runs on Windows, Entra ID, or Microsoft 365. ITIL Foundation is another strong option for candidates targeting an it support manager role because it signals process discipline and service desk maturity. Depending on the employer, Security+ or a project management credential may also add value. Checking current Springfield listings can show which options appear most often.
  • How does an it support manager differ from an it support specialist or help desk manager?

    An it support specialist usually focuses on solving end-user issues directly, such as device setup, password access, and basic troubleshooting. A help desk manager often leads the service desk queue, tracks performance, and handles scheduling or escalation flow. An it support manager generally has a broader remit: overseeing support operations, coaching staff, improving processes, and aligning office technology service with business goals. In Springfield, some employers blend these responsibilities, so the title can vary by company size. Comparing job descriptions side by side is the best way to spot the real scope.
  • What career growth opportunities can I expect after working as an it support manager?

    This role can open doors to senior IT leadership, especially if you build experience in operations, budgeting, and cross-team coordination. Many professionals move into IT operations manager, service delivery manager, systems administration leadership, or director-level support positions. In larger Illinois organizations, it can also lead toward infrastructure management, cybersecurity operations, or enterprise service management. Employers value candidates who can improve processes and reduce downtime, so measurable wins matter. If you want to keep growing, look at postings that stretch your scope and add strategic ownership over time.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

94 jobs found

  • Circle K

    Circle K

    2 days ago

    Store assistant manager

    Store Assistant Manager Store 4701304: 2641 W Monroe St, Springfield, Illinois 62704 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want...

    onsite, Springfield, IL, United States
    $34k – $35k/yrFull TimeNo Skills
  • Mobilelink USA

    Mobilelink USA

    3 days ago

    Sales advocate (64873)

    Mobilelink - Sales Advocate With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate. Our Sales...

    onsite, Springfield, IL, United States
    $30k – $50k/yrFull TimeJunior (<2 years)
  • William Charles Construction

    William Charles Construction

    4 days ago

    Administrative assistant (equipment department)

    Overview William Charles Construction is hiring an Administrative Assistant to support their equipment department. The Administrative Assistant provides day-to-day administrative and coordination...

    onsite, Springfield, IL, United States
    Full TimeNo Skills
  • Mobilelink USA LLC

    Mobilelink USA LLC

    4 days ago

    Sales advocate (64904)

    Job Details Job Location: Springfield, IL 62704 Position Type: Full-Time/Part-Time Salary Range: $30,000.00 - $50,000.00 Base+Commission/year Job Category: Store Sales Mobilelink - Sales Advocate...

    onsite, Springfield, IL, United States
    $30k – $50k/yrFull TimeJunior (<2 years)
  • Mobilelink USA LLC

    Mobilelink USA LLC

    4 days ago

    Sales advocate (64899)

    Job Details Job Location: Springfield, IL 62704 Position Type: Full-Time/Part-Time Salary Range: $30,000.00 - $50,000.00 Base+Commission/year Job Category: Store Sales Mobilelink - Sales Advocate...

    onsite, Springfield, IL, United States
    $30k – $50k/yrFull TimeJunior (<2 years)
  • Centurion Health

    Centurion Health

    4 days ago

    Administrative (83505)

    Job Details Job Location: IL Regional Office - Springfield, IL 62794-9277 Position Type: Full-Time Education Level: High School Diploma/GED Travel Percentage: None Job Shift: Day Job Category:...

    onsite, Springfield, IL, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    6 days ago

    Support lead part time

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Springfield, IL, United States
    $31k/yrPart TimeLead / Manager
  • Meijer

    Meijer

    6 days ago

    General merchandise lead

    As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development....

    onsite, Springfield, IL, United States
    $36k – $39k/yrFull TimeLead / Manager
  • State of Illinois

    State of Illinois

    9 days ago

    Public service administrator-it-database administrator

    Job Requisition ID: 58585 Opening Date: 09/04/2026 Closing Date: 09/18/2026 Agency: Illinois Office of Comptroller Class Title: P S A INFORMATION TECHNOLOGY - 88140 Salary: $79,530.00 -...

    onsite, Springfield, IL, United States
    $80k – $110k/yrFull TimeJunior (<2 years)
  • Catholic Charities Diocese of Springfield in Illinois

    Catholic Charities Diocese of Springfield in Illinois

    10 days ago

    Office assistant

    Job Description: Provides coverage of front office reception area duties. This position is onsite. Hours are full-time, Monday-Friday 8:30am-4:30pm. Job Duties: Greet visitors and answer the front...

    onsite, Springfield, IL, United States
    Full TimeEntry with Degree
  • Hope

    Hope

    10 days ago

    Dsp - direct support professional | full-time- 2nd shift

    DSP (Direct Support Professional) - Full-Time - Springfield, IL Hours: 2:30pm-11:00pm Hourly Rate: $19.50- $20.10 Full-Time Position with Paid Training! Tuition Reimbursement and Comprehensive...

    onsite, Springfield, IL, United States
    $39k – $41k/yrFull TimeEntry with Degree
  • State of Illinois

    State of Illinois

    13 days ago

    Child support specialist trainee

    Job Requisition ID: 57113 BPIS: 09277 Opening Date: 09/08/2026 Closing Date: 09/22/2026 Agency: Department of Healthcare and Family Services Class Title: Child Support Specialist Trainee - 07200...

    onsite, Springfield, IL, United States
    $57k – $77k/yrFull TimeMiddle (2-4 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    16 days ago

    Supervisor - springfield town center

    Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute...

    onsite, Springfield, IL, United States
    $28k – $38k/yrPart TimeJunior (<2 years)
  • White Oaks Plaza

    White Oaks Plaza

    18 days ago

    Sales and management intern

    Summary The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”...

    onsite, Springfield, IL, United States
    $30k – $34k/yrFull TimeEntry with Degree
  • A

    Alpharus Health

    18 days ago

    Office manager

    Who is Alpharus Health? Alpharus Health is a national nonprofit behavioral health provider dedicated to helping people build healthier lives. For nearly 60 years, we have provided substance use and...

    onsite, Springfield, IL, United States
    $46k – $66k/yrFull TimeMiddle (2-4 years)
  • Illinois Secretary of State

    Illinois Secretary of State

    18 days ago

    Information systems advisor ii - data & operations support

    Information Systems Advisor II - Data & Operations Support Office of the Illinois Secretary of State Alexi Giannoulias Overview: Acts independently in a senior technical role providing hands-on...

    onsite, Springfield, IL, United States
    $96k – $170k/yrFull TimeLead / Manager
  • Regal Car Sales and Credit

    Regal Car Sales and Credit

    18 days ago

    Customer sales representative

    Customer Sales Representative Starting Pay: $15.00 per hour + Commission Start a Career with Regal Car Sales and Credit No automotive experience required - we provide the training! Are you a people...

    onsite, Springfield, IL, United States
    $30k/yrFull TimeJunior (<2 years)
  • Multicultural Community Services Of The Pioneer Valley

    Multicultural Community Services Of The Pioneer Valley

    22 days ago

    Awc versatility manager

    Location: Springfield and surrounding areas Program: Agency with Choice (AWC) Hours: Fulltime- 40 hrs. per week Pay Range: $23 to $25 per hour Responsibilities Dual Role position - Case Manager - 20...

    onsite, Springfield, IL, United States
    $46k – $50k/yrFull TimeJunior (<2 years)
  • Illinois Secretary of State

    Illinois Secretary of State

    a month ago

    Information systems advisor ii - z/os administration

    Information Systems Advisor II - z/OS Administration Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Advisor I – z/OS Administration Division: Technology...

    onsite, Springfield, IL, United States
    $96k – $170k/yrFull TimeLead / Manager
  • TRIMEDX

    TRIMEDX

    a month ago

    Ce it technician

    If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and...

    onsite, Peoria, IL, United States
    $69k – $81k/yrFull TimeMiddle (2-4 years)

10,000,000+ more jobs available!