GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. Illinois
  3. IT Support Manager

Onsite It Support Manager jobs in Illinois, USA

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager Jobs in Illinois — On-Site Opportunities Await

Illinois companies are expanding their technology teams and looking to fill 500+ IT support manager on-site jobs across the state. This role calls for a hands-on leader who can oversee daily help desk operations, manage a technical team, and keep critical systems running without interruption. As businesses invest more in digital infrastructure, opportunities for this role continue to grow throughout Illinois.

Success in this position depends on strong troubleshooting skills, familiarity with ticketing platforms, and a working knowledge of ITIL practices. Companies searching to hire an IT support manager usually want proven leadership abilities, clear communication, and experience mentoring technical staff. A background in network administration, cybersecurity basics, and vendor coordination helps candidates stand out among other applicants for these positions.

On-site work is the norm for this role in Illinois, where employers value direct oversight of hardware, servers, and daily technical operations. Steady demand for IT support manager vacancies reflects the state's mix of finance, manufacturing, and healthcare organizations that depend on reliable in-house technology teams. Hiring teams favor candidates who can be present to resolve issues quickly and build strong relationships with staff.

If you're ready to advance your career, now is a great time to explore opportunities as an IT support manager across Illinois. Global Work AI connects skilled professionals with employers eager to fill these roles and drive business growth. Discover the latest listings and find a position that matches your expertise today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Illinois?

    In Illinois, an IT Support Manager typically earns a mid-to-upper five-figure salary, with many roles falling roughly between $85,000 and $125,000 a year. Pay in Chicago and other large metro areas often runs higher because of larger teams, more complex environments, and stronger competition for experienced talent. Factors such as years in leadership, industry, certifications, and scope of systems supported can shift compensation. It helps to compare current postings across Illinois and weigh bonuses, benefits, and on-call expectations alongside base pay.
  • What qualifications and experience are required for an it support manager?

    Most employers in the USA look for a bachelor’s degree in IT, computer science, or a related field, though strong hands-on experience can sometimes offset education. For an on-site IT Support Manager role in Illinois, five or more years in technical support, plus prior team leadership or escalation ownership, is common. Certifications like CompTIA A+, Network+, ITIL, Microsoft, or AWS can strengthen a profile. Hiring teams also value clear communication, vendor coordination, and proven troubleshooting under pressure, so reviewing similar listings can clarify preferred combinations.
  • What technical skills are most important for an it support manager role?

    A strong grasp of Windows and macOS support, networking basics, identity and access management, endpoint administration, and hardware troubleshooting sits at the center of this job. In Illinois businesses, an IT Support Manager also benefits from experience with Active Directory, Microsoft 365, VPN access, mobile device support, and patching workflows. Because this position often bridges people and systems, it helps to understand root-cause analysis and service prioritization. Looking at current job ads can show which platforms and environments matter most for specific employers.
  • What are the main responsibilities of an on-site it support manager?

    Day-to-day work usually centers on keeping local users productive, guiding help desk staff, and resolving escalated issues quickly. In an on-site IT Support Manager position in the USA, that often includes overseeing incident queues, coordinating device deployments, maintaining workstation standards, managing inventory, and partnering with vendors or internal security teams. Illinois employers may also expect support for office moves, conference room technology, and coverage planning across shifts. Since the role is hands-on, it’s useful to compare responsibilities across similar postings and team sizes.
  • What tools, ticketing systems, and support platforms should an it support manager know?

    Common platforms include ServiceNow, Jira Service Management, Zendesk, Freshservice, and Microsoft’s admin suite. In an Illinois-based IT Support Manager role, familiarity with ticket workflows, SLA tracking, asset databases, and reporting dashboards is especially valuable. Employers also often use remote support utilities such as TeamViewer, BeyondTrust, or Quick Assist, plus endpoint tools like Intune, SCCM, or Jamf. Knowledge of monitoring and documentation systems can round out the profile. Checking local listings can reveal which stack is most common for your target sector.
  • What does the hiring process look like for an it support manager role?

    The process often starts with a recruiter screen, followed by interviews with IT leadership and sometimes operations or HR. For an on-site IT Support Manager position in Illinois, candidates may face questions about escalation handling, team coaching, customer service, and technical judgment. Many employers add a scenario-based exercise or panel discussion to test decision-making and communication style. Background checks, reference calls, and confirmation of certifications are common near the end. Reviewing similar openings can help you prepare for the mix of leadership and technical topics.
  • What career growth opportunities are available for an it support manager?

    This role can lead into IT Operations Manager, Service Desk Manager, Infrastructure Manager, or broader Director-level leadership. In the USA, especially in larger Illinois employers, experience managing people, budgets, and service metrics can open paths into enterprise support, systems administration, or technology operations strategy. Some professionals also move toward cybersecurity, cloud services, or IT project leadership after building a strong service background. Tracking adjacent roles and skills in current postings can help shape a longer-term plan and highlight where your next step may fit.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

500+ jobs found

  • Komline Sanderson

    Komline Sanderson

    10 days ago

    It help desk support analyst

    About Komline As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through innovative design, advanced manufacturing...

    onsite, Rockford Township, IL, United States
    Full TimeMiddle (2-4 years)
  • State of Illinois

    State of Illinois

    11 days ago

    Support service worker

    Job Requisition ID: 59332 Opening Date: 10/13/2026 Closing Date: 10/26/2026 Agency: Department of Human Services Class Title: SUPPORT SERVICE WORKER - 44238 Skill Option: None Bilingual Option: None...

    onsite, Jacksonville, IL, United States
    $46k – $58k/yrFull TimeJunior (<2 years)
  • Burckhardt Compression

    Burckhardt Compression

    12 days ago

    Technical inside sales

    Burckhardt Compression (US) Inc. is seeking a detail-oriented and customer-focused Sales & Service Support Specialist to join our team. In this role, you will serve as a critical link between...

    onsite, Batavia, IL, United States
    $85k – $95k/yrFull TimeMiddle (2-4 years)
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    12 days ago

    Center manager-202

    Job Details Job Location: Grease Monkey 0202 - Waukegan, IL Position Type: Full Time Salary Range: $55000.00 - $55000.00 Job Category: Retail Role Overview The Center Manager is the operational and...

    onsite, Waukegan, IL, United States
    $55k/yrFull TimeLead / Manager
  • Sotera Health

    Sotera Health

    12 days ago

    Technology support director

    The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health® . Sotera Health Company is a...

    onsite, Oak Brook, IL, United States
    $134k – $227k/yrFull TimeDirector
  • Five Below

    Five Below

    12 days ago

    Assistant manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Arlington Heights, IL, United States
    Full TimeJunior (<2 years)
  • Immediate Office of the Chief of Naval Operations

    Immediate Office of the Chief of Naval Operations

    13 days ago

    It specialist (cust spt)

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies through the Certain Personnel/Modified Direct Hire Authority. Applications will not be accepted through...

    onsite, Great Lakes, IL, United States
    $90k/yrFull TimeJunior (<2 years)
  • NOW Health Group INC

    NOW Health Group INC

    13 days ago

    Oracle database manager

    Description Summary The Oracle DBA Manager is the organization’s utmost senior hands-on Oracle database resource and primary Oracle DBA, responsible for daily administration, support, reliability,...

    onsite, Bloomingdale, IL, United States
    Full TimeLead / Manager
  • TEKsystems

    TEKsystems

    13 days ago

    It support

    Description Key Responsibilities Provide first level technical support for hardware, software, network, and account related issues. Deliver on site assistance for desktops, laptops, printers, mobile...

    onsite, Hoffman Estates, IL, United States
    $56k – $65k/yrFull TimeMiddle (2-4 years)
  • Simplex

    Simplex

    14 days ago

    Contract it support engineer

    This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B. This role blends hands-on technical support and some systems work...

    onsite, Hoffman Estates, IL, United States
    Full TimeJunior (<2 years)
  • Capital One

    Capital One

    15 days ago

    Principal client support specialist

    Principal Client Support Specialist The Principal Client Support Specialist drives operations within the Certification Operations team, overseeing end-to-end testing and certification management for...

    onsite, McLean, VA, United States
    $138k – $173k/yrFull TimeMiddle (2-4 years)
  • Allied Universal

    Allied Universal

    15 days ago

    Service coordinator

    Overview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access...

    onsite, Carrollton, TX, United States
    $50k – $67k/yrFull TimeJunior (<2 years)
  • Apogee Engineering, LLC

    Apogee Engineering, LLC

    15 days ago

    Technical documentation & security support specialist

    Overview Apogee has an exciting new opportunity for a EACN Technical Documentation & Security Support Specialist to provide support for the Executive Airlift Communications Network (EACN). The...

    onsite, Andrews, MD, United States
    $65k – $106k/yrFull TimeSenior (5+ years)
  • Summit LLC

    Summit LLC

    16 days ago

    General manager i

    Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations....

    onsite, Warrenville, IL, United States
    Full TimeLead / Manager
  • Connection

    Connection

    16 days ago

    It analyst

    Overview What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their...

    onsite, North Chicago, IL, United States
    Full TimeJunior (<2 years)
  • Zebra Technologies

    Zebra Technologies

    16 days ago

    Repair services associate, ii

    Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our...

    onsite, Buffalo Grove, IL, United States
    $38k/yrFull TimeJunior (<2 years)
  • Publicis Groupe Holdings B.V

    Publicis Groupe Holdings B.V

    16 days ago

    Senior global customer support analyst

    Company Description See how Epsilon powers connected marketing by unlocking the full potential of data and identity. Overview Epsilon Retail Media is powering retail media, with a personalized...

    onsite, Chicago, IL, United States
    $76k – $142k/yrFull TimeSenior (5+ years)
  • Nationwide IT Services

    Nationwide IT Services

    16 days ago

    Systems/network administrator lead

    Systems/Network Administrator Lead Required Certifications: ITIL v4 Practice Manager certification, ITIL v4 Foundation certification, or better. Clearance: Active Secret Nationwide IT Services, NIS,...

    onsite, North Chicago, IL, United States
    $140k – $175k/yrFull TimeLead / Manager
  • Argonne National Laboratory

    Argonne National Laboratory

    16 days ago

    Windows systems administrator

    We are seeking a collaborative and knowledgeable IT professional to help support and advance enterprise-wide endpoint management technologies and services across a diverse range of systems and...

    onsite, Lemont, IL, United States
    $70k – $109k/yrFull TimeJunior (<2 years)
  • Reyes Holdings

    Reyes Holdings

    16 days ago

    Director, global it operations

    Position Responsibilities: Establish an overarching vision, strategy, and roadmap for Global IT Client services and Global IT Operations Develop and manage processes and procedures for IT Service...

    onsite, Rosemont, IL, United States
    Full TimeDirector
  • Domino's

    Domino's

    16 days ago

    Assistant manager(02736) - 19310 s lagrange rd

    Job Description We are looking for well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people, and are willing to learn. Applicant must be ready to...

    onsite, Mokena, IL, United States
    Full TimeNo Skills
  • Cooley AI

    Cooley AI

    16 days ago

    Senior endpoint engineer

    Senior Endpoint Engineer Cooley AI is seeking a Senior Endpoint Engineer to join the Innovation team. About Cooley AI: Cooley AI is the wholly-owned subsidiary of Cooley LLP. The frontier development...

    onsite, Boston, MA, United States
    $130k – $175k/yrFull TimeSenior (5+ years)
  • Allied World Assurance Company

    Allied World Assurance Company

    16 days ago

    Senior associate administrator, operations, service desk

    Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe...

    onsite, Atlanta, Georgia, United States
    Full TimeSenior (5+ years)
  • Roadrunner

    Roadrunner

    17 days ago

    Manager, end user engineering & support

    Roadrunner’s end-user technology environment directly affects how employees communicate, collaborate, serve customers, and execute across a distributed operating network. The Manager, End User...

    onsite, Downers Grove, IL, United States
    $145k/yrFull TimeLead / Manager
  • Abbott

    Abbott

    17 days ago

    Scientist technical support

    Scientist Technical Support Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare,...

    onsite, Abbott Park, IL, United States
    $61k/yrFull TimeJunior (<2 years)
  • Fictiv

    Fictiv

    17 days ago

    It operations engineer

    About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components...

    onsite, Chicago, IL, United States
    $105k – $115k/yrFull TimeSenior (5+ years)
  • Victaulic

    Victaulic

    17 days ago

    Customer care manager

    Job Description VICTAULIC Customer Care Manager Carol Stream, IL Full-Time Customer Care Victaulic does not provide immigration sponsorship (e.g., H-1B, TN, or other work visa sponsorship) for this...

    onsite, Carol Stream, IL, United States
    $95k – $110k/yrFull TimeLead / Manager
  • Flexport

    Flexport

    17 days ago

    It support engineer

    About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of...

    onsite, Chicago, IL, United States
    Full TimeSenior (5+ years)
  • AISIN World Corp. of America

    AISIN World Corp. of America

    18 days ago

    Is specialist

    ESSENTIAL DUTIES & RESPONSIBILITIES Provide technical support to team members Perform software and hardware installations Set up new devices, including computers, printers, and other office equipment...

    onsite, Marion, IL, United States
    Full TimeJunior (<2 years)
  • TransChicago Truck Group

    TransChicago Truck Group

    18 days ago

    It helpdesk analyst

    At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing...

    onsite, Elmhurst, IL, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • PLS

    PLS

    19 days ago

    Customer care supervisor

    This position is located at 814 Commerce Dr., Oak Brook, IL 60523 PLS®: People. Location. Service Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a...

    onsite, Oak Brook, IL, United States
    $54k/yrFull TimeJunior (<2 years)
  • Great Dane LLC

    Great Dane LLC

    19 days ago

    End user support technician

    Overview THE ROLE At Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the...

    onsite, Kewanee, IL, United States
    Full TimeJunior (<2 years)
  • University of Chicago

    University of Chicago

    19 days ago

    It user support specialist 1

    Department BSD BIS - Device Support Services - Clinical Team 2 About the Department The University of Chicago Biological Sciences Division (BSD) contains all elements of academic medicine. Basic and...

    onsite, Chicago, IL, United States
    $48k – $62k/yrFull TimeJunior (<2 years)
  • Vivo US

    Vivo US

    22 days ago

    Product support technician

    Job Responsibilities: Live Technical Support: Assist the Customer Service team in troubleshooting customer issues, responding promptly and accurately through internal chat and email Troubleshoot...

    onsite, Goodfield, IL, United States
    Full TimeEntry with Degree
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Martin Engineering

    Martin Engineering

    23 days ago

    Customer support representative

    Celebrating our 82nd year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. The leader in our industry, we believe our people are responsible for our...

    onsite, Neponset, IL, United States
    Full TimeJunior (<2 years)
  • Walgreens

    Walgreens

    25 days ago

    Senior manager, customer relationship management operations

    JOB DESCRIPTION Job Summary The CRM Senior Manager, Retail Campaigns leads the development and execution of customer-centric marketing campaigns that drive engagement, loyalty, and sales across...

    onsite, Deerfield, IL, United States
    Full TimeSenior (5+ years)
  • BMO

    BMO

    a month ago

    Multimedia senior analyst

    Application Deadline: 09/28/2026 Address: 320 S Canal Street Job Family Group: Technology Description: This is a full time, permanent role located at 320 S. Canal (CHIC), downtown Chicago. The...

    onsite, Chicago, IL, United States
    $55k – $120k/yrFull TimeSenior (5+ years)
  • Labelmaster

    Labelmaster

    a month ago

    It support specialist

    Onsite | Chicago, IL | Full-Time | Excellent Benefits Are you a hands-on IT professional who enjoys troubleshooting technology, supporting users, and helping keep systems running smoothly?...

    onsite, Chicago, IL, United States
    $52k – $65k/yrFull TimeMiddle (2-4 years)

10,000,000+ more jobs available!