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  3. IT Support Manager

Onsite It Support Manager jobs in Idaho, USA

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IT Support Manager Jobs in Idaho — On-Site Role for Tech Leaders

Idaho's growing technology sector is creating strong demand for skilled professionals who can lead technical teams and keep operations running smoothly. Currently, 46 open positions are available for IT support manager on-site jobs, reflecting the state's expanding need for reliable technical leadership. Companies across Idaho are seeking candidates who can blend technical expertise with strong leadership skills.

Successful candidates typically bring a solid background in network administration, help desk operations, and service management frameworks such as ITIL. Strong leadership abilities are essential, as the role involves managing support staff, prioritizing tickets, and ensuring rapid issue resolution. Employers also value excellent communication skills, vendor management experience, and a proactive approach to system security and infrastructure maintenance.

On-site technical support positions like this one in Idaho typically involve daily interaction with staff, hands-on hardware troubleshooting, and close collaboration with other departments to resolve issues quickly. As more businesses in the region modernize their infrastructure, the outlook for IT support manager vacancies remains strong, with steady hiring across industries such as healthcare, education, and manufacturing.

If you're ready to take the next step in your career, now is an excellent time to hire an IT support manager or apply for one of these opportunities. Explore the latest openings on Global Work AI and find the perfect on-site role to match your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Idaho?

    In Idaho, compensation for an IT support manager typically falls in the mid-to-high five figures, with many postings landing around $75,000 to $105,000 a year, depending on industry, company size, and scope. Boise-area employers often pay more than smaller markets because they compete for experienced infrastructure leaders and service desk talent. Total pay can rise with bonuses, overtime exemption, or broader oversight of systems and vendors. For a current benchmark, compare local listings and regional salary tools before weighing benefits, on-site expectations, and team size.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for a blend of technical depth and people leadership. Strong candidates for an it support manager role in Idaho often have experience with Windows and macOS environments, ticketing platforms, network basics, endpoint management, and troubleshooting hardware or software issues. A bachelor’s degree in IT, computer science, or a related field is common, though equivalent experience can matter just as much. Certifications such as CompTIA A+, Network+, ITIL, or Microsoft credentials can help. Just as important are coaching, prioritization, and clear communication; reviewing local job ads will show which mix is most valued.
  • What are the main responsibilities of an it support manager?

    Day to day, this role centers on keeping user support reliable and responsive. An it support manager usually oversees help desk workflows, escalations, asset tracking, device deployment, ticket quality, and service-level performance. In many Idaho organizations, the position also includes coordinating patches, access control, vendor support, onboarding, and documentation so staff can work without interruption. Because the job is on-site, quick response to office issues and close coordination with facilities or security may also be part of the scope. To understand the full picture, compare responsibilities across similar local operations roles.
  • What does the hiring process look like for an it support manager position?

    Most employers follow a fairly standard process, beginning with a resume review and then one or more interviews focused on technical leadership and team handling. For an it support manager opening in Idaho, candidates may meet with a recruiter, the IT director, and sometimes cross-functional managers who rely on support services. Many companies also ask for examples of incident resolution, budget control, or process improvement, and some include a practical scenario or troubleshooting exercise. Reference checks and background screening are common before an offer, so it helps to prepare concise stories and compare expectations with current listings.
  • Is experience in help desk, desktop support, or IT operations required for an it support manager job?

    Yes, most employers expect a background in one or more of those areas before moving into a management seat. Direct help desk or desktop support experience shows you can understand tickets, user pain points, and escalation paths, while IT operations exposure helps with uptime, patching, and service continuity. In Idaho, smaller employers may accept broader hands-on experience if you have already led projects or coached others. The strongest applicants usually combine frontline technical work with scheduling, reporting, and vendor coordination. If you are coming from a specialist role, compare postings to see how much leadership history is preferred.
  • What type of team and equipment will an it support manager oversee in an on-site role?

    On-site support leaders commonly manage a mix of technicians, analysts, and sometimes a systems administrator or field resource. The equipment footprint can include laptops, desktops, monitors, docking stations, printers, VoIP phones, conference room systems, mobile devices, and networking gear used in the office. In Idaho workplaces, especially manufacturing, healthcare, education, or professional services, the environment may also involve badge systems, shared workstations, and inventory spares. Because the role is tied to a physical location, fast triage and hands-on coordination matter. Reviewing employer details can reveal whether the setup is small and centralized or spread across multiple offices.
  • What career growth opportunities are available after working as an it support manager?

    This role can open several paths, especially for professionals who want broader responsibility. Many people move into IT operations manager, service delivery manager, systems administrator lead, or director of support roles, while others shift toward infrastructure, cybersecurity coordination, or enterprise service management. In Idaho, growth often depends on the size of the employer and whether the organization has multiple sites or a larger technology stack. Building experience with budgets, metrics, and cross-team planning can make the next move stronger. It is useful to compare nearby leadership roles and note which certifications or specialties appear most often.

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46 jobs found

  • Gills Point S Tire & Auto

    Gills Point S Tire & Auto

    Today

    Lead auto service advisor

    Lead the Customer Experience. Support the Team. Drive Results. At Gills Point S, our Service Advisors do more than write tickets—they help customers understand what their vehicles need, connect...

    onsite, Lewsiton, ID, United States
    Full TimeLead / Manager
  • REXEL

    REXEL

    2 days ago

    Project manager i

    Company Description We are looking for a Project Manager to join our Platt team in East Boise, ID! Rexel USA is one of the largest distributors of electrical products, data communication, wireless...

    onsite, East Boise, ID, United States
    Full TimeJunior (<2 years)
  • New Home Star

    New Home Star

    12 days ago

    Sales assistant | hayden homes

    Job Requirements Be the Face of New Beginnings. Support Dreams. Grow in Real Estate. New Home Star is seeking a Sales Assistant to partner with Hayden Homes in Coeur d'Alene, Idaho. No previous real...

    onsite, Coeur d'Alene, ID, United States
    $36k/yrPart TimeNo Skills
  • Witco, Inc.

    Witco, Inc.

    12 days ago

    Direct support professional-job coach

    Part-Time Job Coach for People with Disabilities Monday-Saturday Witco is currently seeking part-time Direct Support Professional's to provide on-the-job support to people with disabilities working...

    onsite, Ada County, ID, United States
    Full TimeJunior (<2 years)
  • Sysco

    Sysco

    12 days ago

    Product support advisor - grocery

    Company: US0043 Sysco Montana, Inc. Sales Territory: None Zip Code: 59101 Travel Percentage: Up to 25% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco’s actual pay range...

    onsite, Boise, ID, United States
    Full TimeMiddle (2-4 years)
  • AAA Oregon-Idaho

    AAA Oregon-Idaho

    12 days ago

    Service manager, insurance

    AAA Oregon/Idaho is looking for a Service Manager to join our Insurance team, based in either Boise, ID, or Portland, OR. The Service Manager provides operational leadership and execution of service...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • Kendall Auto Group

    Kendall Auto Group

    12 days ago

    Service receptionist

    Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Receptionist to join our Service team....

    onsite, Meridian, ID, United States
    $34k/yrFull TimeJunior (<2 years)
  • Penney OpCo LLC

    Penney OpCo LLC

    12 days ago

    Assistant store manager - boise towne square

    Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to...

    onsite, Boise, ID, United States
    $30k – $40k/yrFull TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    12 days ago

    Technical enablement manager, customer enablement

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    $119k – $317k/yrFull TimeSenior (5+ years)
  • Applied Materials

    Applied Materials

    12 days ago

    Program manager

    Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the...

    onsite, Austin, TX, United States
    $88k/yrFull TimeJunior (<2 years)
  • City of Boise

    City of Boise

    14 days ago

    Victim witness unit supervisor

    Summary Statement The Boise Police Department is seeking a Victim Witness Unit Supervisor to lead a dedicated team supporting victims and witnesses through some of the most difficult moments in their...

    onsite, Boise, ID, United States
    $61k – $73k/yrFull TimeLead / Manager
  • Grand Peaks

    Grand Peaks

    15 days ago

    Administrative assistant

    Schedule: Monday–Friday, 8:00 AM–5:00 PM Pay: DOE Benefits: A comprehensive benefits package including health insurance, employee clinic visit reimbursement, 401(k) with company match, paid time off,...

    onsite, Saint Anthony, ID, United States
    Full TimeJunior (<2 years)
  • Meridian Library District

    Meridian Library District

    15 days ago

    Unbound library assistant

    This is a part-time position working 19 hours/week. Application will close at 5:00 PM on Friday, October 16, 2026. Position Summary The unBound Library Assistant provides patron-focused library...

    onsite, Meridian, ID, United States
    Part TimeJunior (<2 years)
  • Giltner Transportation

    Giltner Transportation

    15 days ago

    Customer service representative

    Job Position: Customer Service Representative Location: Jerome, Idaho Employment Type: Full-time Benefits: Benefits include medical, dental, vision, paid time off, and a 401k Customer Service...

    onsite, Jerome, ID, United States
    Full TimeJunior (<2 years)
  • Schweitzer Engineering Laboratories (SEL)

    Schweitzer Engineering Laboratories (SEL)

    15 days ago

    Project manager

    Schweitzer Engineering Laboratories (SEL) is looking for someone to join our Manufacturing Operations team as a Project Manager I in Nampa, Idaho. If you are looking to grow your career and are...

    onsite, Nampa, ID, United States
    $62k – $93k/yrFull TimeJunior (<2 years)
  • Stinker Stores, Inc.

    Stinker Stores, Inc.

    15 days ago

    Assistant store manager

    Assistant Store Manager Hours: Full Time, 30-40 hours a week Schedule: Open Availability required - Days and times may vary; including weekends, evenings, and some holidays Location: 4849 N Meridian...

    onsite, Meridian, ID, United States
    Full TimeJunior (<2 years)
  • Teton Auto Group

    Teton Auto Group

    15 days ago

    Sales associate - bilingual

    At Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there...

    onsite, Pocatello, ID, United States
    Full TimeJunior (<2 years)
  • Life Care Center of Coeur d'Alene

    Life Care Center of Coeur d'Alene

    15 days ago

    Care manager assistant - lpn

    Position Summary The Care Manager Assistant - LPN assists with the coordination of the patient's care and services. Promotes quality care using a collaborative process that coordinates, monitors, and...

    onsite, Coeur d'Alene, ID, United States
    $77k – $89k/yrFull TimeJunior (<2 years)
  • J-U-B Engineers, Inc.

    J-U-B Engineers, Inc.

    16 days ago

    Administrative assistant

    Administrative Assistant Location: Idaho Falls or Pocatello, ID At J-U-B ENGINEERS, Inc., our purpose is simple but powerful: Helping Each Other Create Better Communities. With over 20 offices across...

    onsite, Idaho Falls, ID, United States
    $36k – $50k/yrPart TimeNo Skills
  • Commercial Tire Inc

    Commercial Tire Inc

    16 days ago

    Office administrator

    At Canyon Truck Upfitters/Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees...

    onsite, Caldwell, ID, United States
    Full TimeJunior (<2 years)
  • Mister Car Wash

    Mister Car Wash

    17 days ago

    Guest service specialist | $16 - $18/hour + tips

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Boise, ID, United States
    $32k – $36k/yrFull TimeJunior (<2 years)
  • The Walsh Group - Walsh Construction & Archer Western

    The Walsh Group - Walsh Construction & Archer Western

    17 days ago

    Administrative assistant

    OVERVIEW We are currently seeking an Administrative Assistant for our (PROJECT/OFFICE/GROUP NAME), in (LOCATION). The Administrative Assistant is responsible for providing administrative support to a...

    onsite, Pocatello, ID, United States
    Full TimeJunior (<2 years)
  • US Physical Therapy

    US Physical Therapy

    17 days ago

    Office manager

    Company Description At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But...

    onsite, Twin, ID, United States
    Full TimeJunior (<2 years)
  • P.E.A.C.H. Teams

    P.E.A.C.H. Teams

    17 days ago

    Customer service representative

    Criterion Plumbers LLC – Idaho Falls, ID “The Standard for Excellence” WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVES!!! Part-time hours. (On Site) Looking for extra money - Competitive pay with...

    onsite, Idaho Falls, ID, United States
    $50k/yrFull TimeJunior (<2 years)
  • PuroClean of Boise

    PuroClean of Boise

    18 days ago

    Administrative assistant

    Benefits: Free uniforms Health insurance Opportunity for advancement Vision insurance 401(k) Company parties Dental insurance Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career...

    onsite, Nampa, ID, United States
    Full TimeNo Skills
  • Simplot

    Simplot

    18 days ago

    Sap product manager

    The Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • Selkirk Sport

    Selkirk Sport

    18 days ago

    Customer service representative

    Customer Service Representative Location: Coeur d&rsquo;Alene, ID | On-site Schedule: Full-Time | Monday - Thursday 7:30 am - 5:00 pm Friday 8:00 am - 12:00 pm Pay: $18.00&ndash;$22.00 per hour...

    onsite, Coeur d’Alene, ID, United States
    $36k – $44k/yrFull TimeJunior (<2 years)
  • American Rooter & Drain

    American Rooter & Drain

    18 days ago

    Project manager

    Project Manager (Plumbing, HVAC & Electrical Installs) 📍 Location: Caldwell, ID | 🕒 Full-Time | 💼 Department: Operations 🔧 God. Family. Country. Service. That's our foundation. About the Position...

    onsite, Caldwell, ID, United States
    Full TimeJunior (<2 years)
  • Clearwater Analytics

    Clearwater Analytics

    18 days ago

    Implementation analyst

    Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Western Veterinary Partners

    Western Veterinary Partners

    18 days ago

    Lead veterinary receptionist / client service representative

    Doc Holly Pet Vet is seeking an outgoing, experienced Lead Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital and a leader for our client service...

    onsite, Hayden, ID, United States
    $36k – $40k/yrFull TimeLead / Manager
  • Mountain America Credit Union

    Mountain America Credit Union

    19 days ago

    Member service & sales (teller)

    Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview,...

    onsite, Post Falls, ID, United States
    $35k/yrFull TimeJunior (<2 years)
  • COMMUNITY COUNCIL OF IDAHO INC

    COMMUNITY COUNCIL OF IDAHO INC

    19 days ago

    Bus monitor/custodian (mshs - seasonal full time) gooding

    Job Details: Level: Entry Job Location: MSHS Jardin de los Ninos - Gooding - Gooding, ID Position Type: Seasonal Full-Time Education Level: None Salary Range: $15.97 - $15.97 Hourly Travel...

    onsite, Gooding, ID, United States
    $32k/yrFull TimeJunior (<2 years)
  • Kootenai County

    Kootenai County

    19 days ago

    Application systems manager

    Summary Application Systems Manager Are you a problem-solver who thrives on building, supporting, and improving mission-critical systems? We’re looking for a skilled and motivated Application Systems...

    onsite, Coeur d'Alene, ID, United States
    $62k – $74k/yrFull TimeLead / Manager
  • Twin Falls School District

    Twin Falls School District

    21 days ago

    Spec. ed. clerk/billing clerk

    Job Goal To assist special education teachers in the compliance of district, state, and federal special education paperwork requirements. Location of Position Twin Falls High School, O'Leary Middle...

    onsite, Twin Falls, ID, United States
    $33k/yrFull TimeJunior (<2 years)
  • Advanced Input Systems

    Advanced Input Systems

    22 days ago

    Project manager

    About 1HMX 1HMX family of brands, including Advanced Input Systems (AIS), is a global leader in Human Machine eXperience (HMX) solutions, delivering innovative, high-performance products that power...

    onsite, Coeur d'Alene, ID, United States
    Full TimeMiddle (2-4 years)
  • St. Luke's Health System

    St. Luke's Health System

    22 days ago

    Audiologist assistant

    DESCRIPTION & REQUIREMENTS At St. Luke’s, our dedicated team of Audiologist Assistants are critical in providing exceptional, patient-centered care. We strive to foster an environment that embraces...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • First Interstate

    First Interstate

    24 days ago

    Network engineer ii

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position may be located at any of First Interstate Bank's offices in Colorado, Idaho, Iowa,...

    onsite, Bend, OR, United States
    $91k – $151k/yrFull TimeMiddle (2-4 years)
  • MINA Group

    MINA Group

    24 days ago

    Pastry supervisor and baker

    About the Role The Pastry Supervisor & Baker is a hands-on culinary professional responsible for leading the daily production of breads, pastries, desserts, and baked goods at Warfield Brewery....

    onsite, Ketchum, ID, United States
    Full TimeJunior (<2 years)
  • Idaho Environmental Coalition

    Idaho Environmental Coalition

    25 days ago

    It applications spec

    Work Location: Town - SSF Shift Schedule: Monday-Thursday, 4x10’s Salary Grade: 15 Salary Range Min $77,635 Mid $99,195 Max $120,755 Salary Grade: 18 Salary Range Min $111,520 Mid $142,945 Max...

    onsite, SSF, ID, United States
    $78k – $174k/yrFull TimeSenior (5+ years)
  • TCS

    TCS

    25 days ago

    Ms sql database administrator

    MS SQL DBA · A minimum of 10+ years of overall experience in IT MSSQL Database Domain (On Prem and cloud) with proven experience in Database Operations. · Strong proficiency in MSSQL database...

    onsite, Boise, ID, United States
    Full TimeSenior (5+ years)

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