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  2. Iowa
  3. Cedar Rapids
  4. IT Support Manager

Onsite It Support Manager jobs in Cedar Rapids, Iowa, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site — Cedar Rapids, Iowa Opportunity Awaits

Cedar Rapids companies are actively seeking a skilled IT support manager to lead technical teams and keep operations running smoothly. With 107 open positions available, this on-site role offers a chance to make an immediate impact in a growing local market. Demand for IT support manager jobs in Cedar Rapids continues to rise as businesses invest in stronger technology infrastructure.

The ideal candidate brings strong troubleshooting abilities, leadership experience, and a solid understanding of network systems, help desk operations, and ticketing platforms. Familiarity with Windows and Linux environments, cloud tools, and cybersecurity best practices is highly valued. Strong communication skills matter just as much as technical know-how, since this role involves coordinating with staff across departments, mentoring junior technicians, and translating complex issues into clear solutions for non-technical stakeholders.

On-site work remains the standard for IT support manager positions in this region, since hands-on troubleshooting and direct oversight of hardware and infrastructure are central to the job. Cedar Rapids has seen steady growth in its tech and manufacturing sectors, fueling consistent demand for professionals who can manage support teams and ensure reliable systems performance. Employers here often look to hire a IT support manager who can balance daily operations with long-term technology planning.

If you are ready to advance your career, now is a great time to explore IT support manager vacancies in Cedar Rapids. Browse current listings on Global Work AI and take the next step toward a rewarding on-site opportunity where your leadership and technical expertise will truly be valued.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Cedar Rapids?

    In Cedar Rapids, compensation for an it support manager commonly falls in the mid-to-high five figures, with many postings landing around the low $90,000s depending on team size, industry, and scope. Employers in Iowa often adjust pay for leadership duties, after-hours coverage, and hands-on technical depth. Larger organizations or regulated environments may offer more. To get the clearest picture, compare current Cedar Rapids listings with nearby Iowa markets and note how benefits, bonus plans, and on-call expectations affect total value.
  • What skills and qualifications are required for an it support manager role?

    Strong candidates usually bring a mix of technical troubleshooting, people leadership, and clear communication. For an it support manager, employers in Cedar Rapids often look for experience guiding support teams, improving ticket workflows, and working with Windows environments, endpoint tools, and user account administration. A bachelor’s degree in IT or a related field is often preferred, though proven experience can matter just as much. Familiarity with service metrics, vendor coordination, and change management can help you stand out when reviewing similar openings.
  • What does an it support manager do day to day?

    Most days involve balancing operational support with team oversight. In a Cedar Rapids company, an it support manager may review open tickets, assign work to technicians, coach staff, monitor response times, and resolve escalated desktop or network issues. The role also includes meeting with business leaders, tracking hardware and software needs, and refining service processes so users get faster help. Depending on the employer, you may also handle access requests, asset planning, and reporting, which makes comparing job descriptions especially useful.
  • Is this it support manager position full-time and on-site in Cedar Rapids?

    For most employers in Cedar Rapids, this type of role is structured as full-time because service coverage, team coordination, and escalation handling require consistent availability. Since the listing is on-site, you should expect regular presence at the Iowa office for hardware support, staff coaching, and direct collaboration with internal teams. Some organizations may allow limited flexibility for planning or reporting, but the core work is usually in person. Check the posting details carefully to confirm schedule, shift expectations, and any occasional travel.
  • What help desk, desktop support, and IT service management experience is needed for this role?

    Hiring managers typically want a background that shows both technical depth and process discipline. For an it support manager position, Cedar Rapids employers often prefer several years in help desk and desktop support, including ticket triage, endpoint troubleshooting, software deployment, and user onboarding. IT service management exposure is valuable too, especially with incident, problem, and change workflows. Experience using platforms like ServiceNow or similar tools can help. If you have led queue management or improved service-level performance, that’s worth highlighting when comparing roles.
  • What is the hiring process for an it support manager job in Cedar Rapids?

    The process usually starts with an application review, followed by one or more interviews that assess technical knowledge, leadership style, and customer service approach. In Cedar Rapids, employers may add a practical discussion about troubleshooting, team management, or service metrics to see how you handle real workplace issues. Some companies also include meetings with IT leadership, HR, and cross-functional partners. Background checks and reference checks are common before an offer. Reviewing similar Iowa postings can help you prepare for the most likely stages.
  • What certifications help candidates stand out for an it support manager job in Iowa?

    Certifications are not always required, but they can strengthen a profile for an it support manager role in Iowa. Helpful options often include CompTIA A+, Network+, or Security+, plus ITIL Foundation for service management knowledge. Microsoft certifications can also matter if the environment uses Windows, Entra ID, or Microsoft 365 tools. For leaders moving into larger environments, project management credentials may add value. The best choice depends on the stack and responsibilities in the Cedar Rapids listing, so compare credentials with the technologies mentioned.

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107 jobs found

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    Hyperscale network specialist ii

    Why E2 Optics? 🚀 Advance Your Career with E2 Optics 🚀 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center...

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    E2 Optics

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    Hyperscale network specialist iii

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  • E2 Optics

    E2 Optics

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    Hyperscale network specialist i

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    onsite, Cedar Rapids, IA, United States
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  • The 20

    The 20

    a day ago

    Afterhours it support desk technician

    The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class...

    onsite, Cedar Rapids, IA, United States
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  • Milan Laser Hair Removal

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    Sales receptionist

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    onsite, Cedar Rapids, IA, United States
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  • Einstein Bros Bagels

    Einstein Bros Bagels

    2 days ago

    Team member

    Brand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)
  • 5dc9c9a1-4dff-40f1-a65d-e4d32ff0cc61

    5dc9c9a1-4dff-40f1-a65d-e4d32ff0cc61

    2 days ago

    Service department administrative specialist

    At McGrath Family of Dealerships, we've spent more than 70 years building a reputation as Eastern Iowa's most trusted automotive dealership group. Behind every great service experience is a team that...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)
  • Five Below

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    Part time support lead (team lead)

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Cedar Rapids, IA, United States
    $25k/yrPart TimeLead / Manager
  • Hy-Vee, Inc.

    Hy-Vee, Inc.

    2 days ago

    Service manager

    Job Description At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting...

    onsite, Cedar Rapids, IA, United States
    Part TimeEntry with Degree
  • Alliant Energy

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    Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while...

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  • 0a633749-e6f1-46d2-b99c-825dbd2f0a6b

    0a633749-e6f1-46d2-b99c-825dbd2f0a6b

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    Application admin ii - (engineering application/cad systems)

    Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. With a history spanning over 110 years, HR Green has consistently delivered on this mission, establishing ourselves as a trusted...

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  • RTX

    RTX

    5 days ago

    Systems administrator (pwe ) (issa) (onsite)

    Date Posted: 2026-10-23 Country: United States of America Location: US-IA-CEDAR RAPIDS-139 ~ 855 35Th St NE ~ BLDG 139 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status...

    onsite, Cedar Rapids, IA, United States
    $87k – $165k/yrFull TimeSenior (5+ years)
  • RTX

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    Principle system administrator (onsite) (pwe)

    Date Posted: 2026-10-23 Country: United States of America Location: US-IA-CEDAR RAPIDS-139 ~ 855 35Th St NE ~ BLDG 139 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status...

    onsite, Cedar Rapids, IA, United States
    $108k – $205k/yrFull TimeLead / Manager
  • Mister Car Wash

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    Guest service specialist

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  • Area Substance Abuse Council

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    Recovery support supervisor

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  • Google

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    onsite, Cedar Rapids, IA, United States
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  • RTX

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    10 days ago

    Systems administrator (issa) (pwe )(onsite)

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    onsite, Cedar Rapids, IA, United States
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  • McGrath Family of Dealerships

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    Service advisor/writer

    Automotive Service Advisor / Service Writer – McGrath Chevyland Location: Cedar Rapids, IA Schedule: Full-Time | Monday–Saturday About the Opportunity Experienced Service Advisor or Service Writer...

    onsite, Cedar Rapids, IA, United States
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    Application admin ii - (engineering application/cad systems)

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  • McGrath Family of Dealerships

    McGrath Family of Dealerships

    13 days ago

    Experienced customer service representative

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    onsite, Cedar Rapids, IA, United States
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    Four Oaks Family & Children Services

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    Fcs-family support specialist --cedar rapids

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    onsite, Cedar Rapids, IA, United States
    $45k – $47k/yrFull TimeJunior (<2 years)
  • Infinity

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    13 days ago

    Account executive - automotive scheduling

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    onsite, Cedar Rapids, IA, United States
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  • The Buckle, Inc.

    The Buckle, Inc.

    14 days ago

    Seasonal store support teammate (part-time)

    Summary The Store Support Teammate is responsible for fulfilling our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, this position...

    onsite, Cedar Rapids, IA, United States
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  • RSM US LLP

    RSM US LLP

    15 days ago

    Tier 2 service desk, sr. associate

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full...

    onsite, Cedar Rapids, IA, United States
    $67k – $127k/yrFull TimeSenior (5+ years)
  • The Salvation Army USA Central Territory

    The Salvation Army USA Central Territory

    15 days ago

    Assistant store manager

    Assistant Store Manager Location: Cedar Rapids, Iowa Pay: $18.00 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled About the Role Join...

    onsite, Cedar Rapids, IA, United States
    $36k/yrFull TimeJunior (<2 years)
  • Planet Fitness - Baseline Fitness

    Planet Fitness - Baseline Fitness

    16 days ago

    Team lead

    Job Details: Job Location: Cedar Rapids II CRII - Cedar Rapids, IA Position Type: Full Time Salary Range: Undisclosed Job Category: Customer Service Job Summary Responsible for assisting in the...

    onsite, Cedar Rapids, IA, United States
    Full TimeLead / Manager
  • LattaHarris, LLP

    LattaHarris, LLP

    20 days ago

    Administrative support specialist

    Are you a highly organized professional who enjoys creating structure, supporting others, and keeping operations running smoothly? LattaHarris, LLP is seeking an Administrative Support Specialist to...

    onsite, Cedar Rapids, IA, United States
    Full TimeLead / Manager
  • Google

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    21 days ago

    Data center technician iii, hardware operations

    MINIMUM QUALIFICATIONS: Experience with performing component-level repairs and troubleshooting on technical equipment. Experience with diagnosing and troubleshooting operating systems, computer...

    onsite, Cedar Rapids, IA, United States
    $105k – $145k/yrFull TimeMiddle (2-4 years)
  • 通用磨坊股份有限公司

    通用磨坊股份有限公司

    21 days ago

    Maintenance supervisor - cedar rapids plant

    COMPANY OVERVIEW We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives...

    onsite, Cedar Rapids, IA, United States
    $71k – $107k/yrFull TimeJunior (<2 years)
  • QTS Data Centers

    QTS Data Centers

    22 days ago

    Critical operations technician i

    Who we are: As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)
  • Kirkwood Community College

    Kirkwood Community College

    23 days ago

    Seasonal technology sales expert

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    onsite, Cedar Rapids, IA, United States
    $27k/yrPart TimeEntry with Degree
  • RTX

    RTX

    24 days ago

    Senior systems engineer - open systems solutions (onsite)

    Date Posted: 2026-10-05 Country: United States of America Location: US-IA-CEDAR RAPIDS-106 ~ 400 Collins Rd NE ~ BLDG 106 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status...

    onsite, Cedar Rapids, IA, United States
    $87k – $165k/yrFull TimeSenior (5+ years)
  • Unifi

    Unifi

    a month ago

    Airport customer service supervisor - cid ft

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    onsite, Cedar Rapids, IA, United States
    $40k/yrFull TimeEntry with Degree
  • Fleet Farm Careers

    Fleet Farm Careers

    a month ago

    Sales team member

    At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and detail-oriented person, this role is for you! The Sales Team Member will...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)
  • Goodwill of the Heartland/Heartland Goodwill Enter

    Goodwill of the Heartland/Heartland Goodwill Enter

    a month ago

    Assistant store manager

    Job Details: Job Location: Cedar Rapids West Store - Cedar Rapids, IA Position Type: Full Time Salary Range: $15.92 - $15.92 Hourly Are you interested in a job that allows you to lead and support a...

    onsite, Cedar Rapids, IA, United States
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  • Marmon Holdings, Inc.

    Marmon Holdings, Inc.

    a month ago

    Tier ii help desk support

    As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)
  • Shrive Technologies LLC

    Shrive Technologies LLC

    a month ago

    Windows desktop engineer

    Windows Desktop Engineer Cedar Rapids, IA Key Responsibilities Windows 10/11 Enterprise Administration Group Policy (GPO) Design and Management Microsoft Intune Microsoft Endpoint Configuration...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)
  • Shrive Technologies LLC

    Shrive Technologies LLC

    a month ago

    Application packaging specialist

    Application Packaging Specialist Cedar Rapids, IA Skill Requirements Enterprise Application Packaging (MSI, MSIX, App-V) Microsoft Intune and Endpoint Manager SCCM/MECM Software Distribution...

    onsite, Cedar Rapids, IA, United States
    Full TimeJunior (<2 years)

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