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  5. Onsite It Support Manager jobs in Honolulu, Hawaii, USA

Onsite It Support Manager jobs in Honolulu, Hawaii, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site in Honolulu — Lead a Growing Tech Team

Honolulu businesses are actively seeking a skilled IT support manager to oversee daily technical operations and strengthen internal service delivery. This on-site opportunity offers 170 open positions for professionals ready to lead help desk teams and streamline support workflows across the island's growing tech landscape. As demand for reliable IT infrastructure rises, companies are prioritizing candidates who can balance technical expertise with strong leadership skills.

The ideal candidate brings a solid mix of technical troubleshooting ability, team leadership experience, and clear communication skills. Familiarity with ticketing systems, network fundamentals, hardware and software support, and vendor management is essential for anyone looking to hire a IT support manager who can hit the ground running. Strong problem-solving instincts, patience under pressure, and the ability to mentor junior staff round out the profile companies are searching for when reviewing IT support manager vacancies.

On-site work remains the standard for this role in Honolulu, where hands-on troubleshooting and direct team supervision are critical to smooth operations. Local employers across healthcare, hospitality, and government sectors continue to post IT support manager positions as digital infrastructure needs expand throughout Hawaii. The regional job market shows steady demand, making this an encouraging time for experienced professionals to explore IT support manager jobs in Honolulu.

If you're ready to take the next step in your career, now is the time to explore available opportunities. Global Work AI connects motivated professionals with employers actively hiring for IT support manager roles across Honolulu and beyond. Browse current listings today and find the position that matches your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Honolulu?

    In Honolulu, pay for an it support manager often falls around the upper-middle range for U.S. operations roles, with many employers posting salaries near $90,000 to $125,000 a year. Local costs in Hawaii can push compensation higher, especially for candidates who handle vendor oversight, network support, and team leadership. Benefits may also matter more than in many mainland markets because housing and commuting expenses are significant. Checking current Honolulu listings is the best way to judge whether a package matches your experience and scope.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for several years in technical support, plus experience leading people or coordinating service delivery. Strong troubleshooting, Windows and macOS support, ticketing systems, hardware management, and network basics are common requirements for an it support manager. In Honolulu, companies may also value calm communication, vendor coordination, and the ability to support both office staff and remote workers across islands or time zones. A bachelor’s degree can help, though relevant experience often carries weight. Reviewing nearby job ads can show which tools are most requested.
  • What does an it support manager do on a typical day?

    A normal day often starts with checking ticket queues, priority incidents, and staffing needs. An it support manager may assign work, coach technicians, monitor service levels, and keep systems such as laptops, printers, identity access, and conferencing tools running smoothly. In Honolulu, the role can also involve coordinating with office teams, vendors, and cloud providers to reduce downtime for on-site staff. Documentation, asset tracking, and planning upgrades are also common. Looking at real postings can help you see how hands-on the work is in different organizations.
  • What are the office expectations for an on-site it support manager in Honolulu?

    Because this is an on-site position, employers in Honolulu usually expect regular presence in the office during business hours, quick response to walk-up issues, and visible support for staff and leadership. You may need to handle device setup, meeting room technology, access requests, and urgent hardware fixes in person. Some companies also expect flexibility for after-hours updates or emergency troubleshooting, especially when business operations cannot pause. Since commuting and parking can vary across Oahu, it helps to review each employer’s schedule, coverage, and overtime practices before comparing offers.
  • How is an it support manager different from a help desk manager or IT service desk manager?

    The titles overlap, but the scope can differ. A help desk manager usually focuses on front-line ticket handling, call quality, and response times, while an IT service desk manager often works within a broader ITIL-style service model that includes process, change, and incident management. An it support manager may have a wider remit, covering end-user support, hardware lifecycle, vendor coordination, and local office operations. In Honolulu, employers sometimes blend these duties in smaller teams, so reading the posting closely is important before comparing similar roles.
  • What certifications can help you get hired as an it support manager?

    Certifications can strengthen a resume, especially when combined with leadership experience. Common options include CompTIA A+, Network+, and Security+, which show solid technical grounding. ITIL Foundation is useful for service management roles, while Microsoft, Cisco, and Apple credentials can help if the environment uses those platforms. Project management training, such as PMP or Agile basics, can also appeal to employers looking for coordination skills. For an it support manager in Honolulu, matching the certification to the company’s stack often matters more than collecting many badges, so it is worth checking current listings first.
  • What career growth opportunities are common for an it support manager?

    Many professionals move into IT operations manager, service delivery manager, infrastructure manager, or director-level leadership after building a strong record in support. Others shift toward cybersecurity, systems administration, cloud operations, or endpoint management, depending on the tools they oversee. In Honolulu, growth can be shaped by the local market, where organizations often value people who can manage both technology and vendor relationships across a smaller talent pool. Expanding into budgeting, process improvement, and cross-functional leadership can open more doors, so it helps to compare this path with related roles as you plan ahead.

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170 jobs found

  • RCG

    RCG

    Today

    Systems administrator

    onsite, Honolulu, HI, United States
    $80k – $90k/yrFull TimeSenior (5+ years)
  • TEKsystems

    TEKsystems

    4 days ago

    Desktop support technician

    onsite, Honolulu, HI, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • SAIC

    SAIC

    5 days ago

    It technician

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • First Hawaiian Bank

    First Hawaiian Bank

    5 days ago

    Help desk technician i

    onsite, Honolulu, HI, United States
    $41k – $49k/yrFull TimeJunior (<2 years)
  • Bank of Hope

    Bank of Hope

    7 days ago

    It analyst ii - desktop

    onsite, Honolulu, HI, United States
    $63k – $68k/yrFull TimeMiddle (2-4 years)
  • University of Hawaii

    University of Hawaii

    9 days ago

    System administrator (#0080165)

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • Bank of Hawaii

    Bank of Hawaii

    9 days ago

    Manager it desktop support i/ii

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • Bank of Hawaii

    Bank of Hawaii

    10 days ago

    Analyst it service desk

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Hawaiian Telcom

    Hawaiian Telcom

    13 days ago

    Noc monitor & surveillance specialist i

    onsite, Honolulu, HI, United States
    $60k – $84k/yrFull TimeJunior (<2 years)
  • The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton

    The Ambassador Hotel of Waikiki, Tapestry Collection by Hilton

    14 days ago

    Guest experience manager oem

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • Bank of Hawaii

    Bank of Hawaii

    14 days ago

    Application administrator it

    onsite, Honolulu, HI, United States
    Full TimeMiddle (2-4 years)
  • Foodland Super Market

    Foodland Super Market

    14 days ago

    It service desk technician, 99 main office

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Tommy Bahama

    Tommy Bahama

    14 days ago

    Assistant store manager

    onsite, Honolulu, HI, United States
    $44k – $71k/yrFull TimeLead / Manager
  • University of Hawaii FCU

    University of Hawaii FCU

    14 days ago

    Systems support specialist

    onsite, Honolulu, HI, United States
    Full TimeMiddle (2-4 years)
  • Military Treatment Facilities under DHA

    Military Treatment Facilities under DHA

    16 days ago

    It specialist (data management/system administration)

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Military Treatment Facilities under DHA

    Military Treatment Facilities under DHA

    16 days ago

    It specialist (systems administration / customer support)

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Brighton

    Brighton

    19 days ago

    Assistant manager (ala moana)

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Chaminade University Of Honolulu

    Chaminade University Of Honolulu

    20 days ago

    Student worker, client services

    onsite, Honolulu, HI, United States
    Part TimeEntry with Degree
  • Chaminade University Of Honolulu

    Chaminade University Of Honolulu

    21 days ago

    Client services technician

    onsite, Honolulu, HI, United States
    Full TimeMiddle (2-4 years)
  • Honolulu Authority for Rapid Transportation

    Honolulu Authority for Rapid Transportation

    a month ago

    Information technology support technician ii

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)

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