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  2. Hawaii
  3. Honolulu
  4. IT Support Manager

Onsite It Support Manager jobs in Honolulu, Hawaii, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager On-Site in Honolulu — Lead a Growing Tech Team

Honolulu businesses are actively seeking a skilled IT support manager to oversee daily technical operations and strengthen internal service delivery. This on-site opportunity offers 193 open positions for professionals ready to lead help desk teams and streamline support workflows across the island's growing tech landscape. As demand for reliable IT infrastructure rises, companies are prioritizing candidates who can balance technical expertise with strong leadership skills.

The ideal candidate brings a solid mix of technical troubleshooting ability, team leadership experience, and clear communication skills. Familiarity with ticketing systems, network fundamentals, hardware and software support, and vendor management is essential for anyone looking to hire a IT support manager who can hit the ground running. Strong problem-solving instincts, patience under pressure, and the ability to mentor junior staff round out the profile companies are searching for when reviewing IT support manager vacancies.

On-site work remains the standard for this role in Honolulu, where hands-on troubleshooting and direct team supervision are critical to smooth operations. Local employers across healthcare, hospitality, and government sectors continue to post IT support manager positions as digital infrastructure needs expand throughout Hawaii. The regional job market shows steady demand, making this an encouraging time for experienced professionals to explore IT support manager jobs in Honolulu.

If you're ready to take the next step in your career, now is the time to explore available opportunities. Global Work AI connects motivated professionals with employers actively hiring for IT support manager roles across Honolulu and beyond. Browse current listings today and find the position that matches your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Honolulu?

    In Honolulu, pay for an it support manager often falls around the upper-middle range for U.S. operations roles, with many employers posting salaries near $90,000 to $125,000 a year. Local costs in Hawaii can push compensation higher, especially for candidates who handle vendor oversight, network support, and team leadership. Benefits may also matter more than in many mainland markets because housing and commuting expenses are significant. Checking current Honolulu listings is the best way to judge whether a package matches your experience and scope.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for several years in technical support, plus experience leading people or coordinating service delivery. Strong troubleshooting, Windows and macOS support, ticketing systems, hardware management, and network basics are common requirements for an it support manager. In Honolulu, companies may also value calm communication, vendor coordination, and the ability to support both office staff and remote workers across islands or time zones. A bachelor’s degree can help, though relevant experience often carries weight. Reviewing nearby job ads can show which tools are most requested.
  • What does an it support manager do on a typical day?

    A normal day often starts with checking ticket queues, priority incidents, and staffing needs. An it support manager may assign work, coach technicians, monitor service levels, and keep systems such as laptops, printers, identity access, and conferencing tools running smoothly. In Honolulu, the role can also involve coordinating with office teams, vendors, and cloud providers to reduce downtime for on-site staff. Documentation, asset tracking, and planning upgrades are also common. Looking at real postings can help you see how hands-on the work is in different organizations.
  • What are the office expectations for an on-site it support manager in Honolulu?

    Because this is an on-site position, employers in Honolulu usually expect regular presence in the office during business hours, quick response to walk-up issues, and visible support for staff and leadership. You may need to handle device setup, meeting room technology, access requests, and urgent hardware fixes in person. Some companies also expect flexibility for after-hours updates or emergency troubleshooting, especially when business operations cannot pause. Since commuting and parking can vary across Oahu, it helps to review each employer’s schedule, coverage, and overtime practices before comparing offers.
  • How is an it support manager different from a help desk manager or IT service desk manager?

    The titles overlap, but the scope can differ. A help desk manager usually focuses on front-line ticket handling, call quality, and response times, while an IT service desk manager often works within a broader ITIL-style service model that includes process, change, and incident management. An it support manager may have a wider remit, covering end-user support, hardware lifecycle, vendor coordination, and local office operations. In Honolulu, employers sometimes blend these duties in smaller teams, so reading the posting closely is important before comparing similar roles.
  • What certifications can help you get hired as an it support manager?

    Certifications can strengthen a resume, especially when combined with leadership experience. Common options include CompTIA A+, Network+, and Security+, which show solid technical grounding. ITIL Foundation is useful for service management roles, while Microsoft, Cisco, and Apple credentials can help if the environment uses those platforms. Project management training, such as PMP or Agile basics, can also appeal to employers looking for coordination skills. For an it support manager in Honolulu, matching the certification to the company’s stack often matters more than collecting many badges, so it is worth checking current listings first.
  • What career growth opportunities are common for an it support manager?

    Many professionals move into IT operations manager, service delivery manager, infrastructure manager, or director-level leadership after building a strong record in support. Others shift toward cybersecurity, systems administration, cloud operations, or endpoint management, depending on the tools they oversee. In Honolulu, growth can be shaped by the local market, where organizations often value people who can manage both technology and vendor relationships across a smaller talent pool. Expanding into budgeting, process improvement, and cross-functional leadership can open more doors, so it helps to compare this path with related roles as you plan ahead.

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193 jobs found

  • S2i2 Inc

    S2i2 Inc

    Today

    Field office technician - secret or top-secret clearance

    Job Title: Field Office Technician Location: Honolulu, HI On-Site Clearance: Active Secret or Top-Secret Clearance Salary: $50K-$56K Application Deadline: November 30, 2026 To apply, please visit...

    onsite, Honolulu, HI, United States
    $50k – $56k/yrFull TimeMiddle (2-4 years)
  • University of Hawaii

    University of Hawaii

    Today

    It specialist (0077185t)

    IT Specialist Position Number: 0077185T Hiring Unit: C OF EDUC, CENTER ON DISABILITY STUDIES Location: UH at Manoa Date Posted: October 27, 2026 Closing Date: November 12, 2026 Band: B Salary: salary...

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • The Michaels Organization

    The Michaels Organization

    Today

    Office assistant

    Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels,...

    onsite, Honolulu, HI, United States
    $48k/yrFull TimeJunior (<2 years)
  • Sun Noodle

    Sun Noodle

    a day ago

    It helpdesk coordinator

    Job Details Job Location: Sun Noodle Hawaii LLC - Honolulu, HI Salary Range: $50000.00 - $65000.00 Salary/year Founded in Hawai‘i in 1981, Sun Noodle is a family-owned company dedicated to the craft...

    onsite, Honolulu, HI, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • INFORMATION SYSTEMS SOLUTIONS, INC

    INFORMATION SYSTEMS SOLUTIONS, INC

    a day ago

    Network administrator

    Information Systems Solutions (ISS) is looking for a Network Administrator to provide Tier II technical support on CENTRIXS Networks supporting NIWC PAC. The selected candidate will work as an...

    onsite, Honolulu, HI, United States
    Full TimeMiddle (2-4 years)
  • Booz Allen Hamilton

    Booz Allen Hamilton

    2 days ago

    Systems administrator

    Systems Administrator The Opportunity: Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those...

    onsite, Honolulu, HI, United States
    $78k – $176k/yrFull TimeMiddle (2-4 years)
  • Bank of Hawaii

    Bank of Hawaii

    2 days ago

    Senior manager/director network engineering & telecommunications

    As a People Manager, this role directs the enterprise network and telecommunications function and establishes the strategy, architecture, governance, and operating direction necessary to provide...

    onsite, Honolulu, HI, United States
    Full TimeSenior (5+ years)
  • The Salvation Army Southern California

    The Salvation Army Southern California

    5 days ago

    Support staff

    ATS is seeking to fill a full-time Support Staff position (38 hours/wk). Under the supervision of the Clinical Support Services Supervisor, the Support Staff is responsible for the supervision,...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • HTM Contractors

    HTM Contractors

    5 days ago

    Office | sup | manager - general application – future employment opportunities

    Office Supervisor Manager - General Application – Future Employment Opportunities At HTM Group, we're more than a group of companies — we're a team of dedicated professionals committed to delivering...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • World Wide Technology Holding

    World Wide Technology Holding

    5 days ago

    Vmware support engineer

    Qualifications BA/BS or equivalent years of combined experience and training. 5+ years of IT experience with 1-2 years of hands on experience working with the technologies listed above. DoD 8570...

    onsite, Honolulu, HI, United States
    $115k – $165k/yrFull TimeSenior (5+ years)
  • Galapagos Federal Systems LLC.

    Galapagos Federal Systems LLC.

    5 days ago

    Senior pc specialist

    Overview Job Summary Galapagos Federal Systems LLC is seeking a highly skilled and motivated Senior PC Specialist to provide comprehensive IT support within a large military hospital environment....

    onsite, Honolulu, HI, United States
    $62k – $67k/yrFull TimeSenior (5+ years)
  • Safelite

    Safelite

    5 days ago

    Customer advocate

    Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

    onsite, Honolulu, HI, United States
    $44k/yrFull TimeJunior (<2 years)
  • Hawaii Pacific Health

    Hawaii Pacific Health

    6 days ago

    Supervisor, telecommunications - it

    Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of...

    onsite, Honolulu, HI, United States
    $72k – $90k/yrFull TimeLead / Manager
  • SSA Group, LLC

    SSA Group, LLC

    8 days ago

    Guest experience manager

    Guest Experience Manager SSA Group at Pearl Harbor is looking for a talented Guest Experience Manager to join our team! All applications should be submitted within 7-days following posting of the...

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • Goodwill Industries of Hawaii

    Goodwill Industries of Hawaii

    9 days ago

    Retail assistant manager

    Retail Assistant Manager At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role...

    onsite, Honolulu, HI, United States
    Full TimeEntry with Degree
  • Hilton Grand Vacations

    Hilton Grand Vacations

    9 days ago

    Marketing administration coordinator

    Join Hilton Grand Vacations as a Marketing Tour Coordinator, where you'll play a key role in keeping our sales and marketing operations running smoothly. In this position, you'll coordinate and book...

    onsite, Honolulu, HI, United States
    $42k/yrFull TimeJunior (<2 years)
  • Fellows Hawaii

    Fellows Hawaii

    13 days ago

    It help desk coordinator

    Summary: A food manufacturing company in Honolulu is seeking a proactive and service-oriented IT Help Desk Coordinator to support daily IT operations, troubleshoot technical issues, and help maintain...

    onsite, Honolulu, HI, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • HTM Group

    HTM Group

    13 days ago

    Office | sup | manager - general application � future employment opportunities

    Office | Supervisory | Management General Application – Future Opportunities HTM Group | Honolulu, Hawaii BUILD YOUR FUTURE WITH HTM GROUP At HTM Group, we're more than a group of companies – we're a...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Galapagos Federal Systems LLC.

    Galapagos Federal Systems LLC.

    13 days ago

    Senior it help desk representative

    Overview Job Summary Galapagos Federal Systems LLC is seeking a highly qualified and motivated Senior IT Help Desk Representative to join our team. This position offers an excellent opportunity to...

    onsite, Honolulu, HI, United States
    $55k – $62k/yrFull TimeSenior (5+ years)
  • Edge Communications

    Edge Communications

    13 days ago

    It support technician- honolulu

    IT Support Technician - Hospitality Reports to - IT Services Location: Honolulu - Client Location Company Description Edge provides integrated, managed voice and data technology systems and services...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • CACI International

    CACI International

    13 days ago

    Systems administrator (journeyman)

    Job Title: Systems Administrator (Journeyman) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel...

    onsite, Atlanta, GA, United States
    $75k/yrFull TimeJunior (<2 years)
  • Tory Burch

    Tory Burch

    14 days ago

    Pt - seasonal support seasonal-1

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative...

    onsite, Honolulu, HI, United States
    $32k – $38k/yrPart TimeJunior (<2 years)
  • Na Ali'i Consulting & Sales, LLC.

    Na Ali'i Consulting & Sales, LLC.

    15 days ago

    Peoplesoft application administrator

    Overview Nakupuna Consulting is seeking a PeopleSoft (PS) Application Administrator to provide PeopleSoft environment administration, code migration management between environments, and environment...

    onsite, Arlington, VA, United States
    $115k – $165k/yrFull TimeMiddle (2-4 years)
  • HMSA

    HMSA

    16 days ago

    Manager, executive office & operations

    Manager, Executive Office & Operations 1. Executive Partnership and Anticipatory Support Provide comprehensive, high-touch executive support to the President, serving as a trusted partner who...

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • TQI Solutions

    TQI Solutions

    18 days ago

    It help desk lead / service desk supervisor

    TQI Solutions seeks proactive, visionary thought leaders to drive impactful solutions for clients. We value our team, offering work-life balance, excellent benefits, and career growth. Join us and...

    onsite, Honolulu, HI, United States
    $80k – $95k/yrFull TimeLead / Manager
  • Central Pacific Bank

    Central Pacific Bank

    19 days ago

    Administrative assistant i-senior

    Position Function: Administrative Assistant I: Provides administrative support to the Division/Group Manager with some guidance, including calendar management, meeting and travel coordination,...

    onsite, Honolulu, HI, United States
    Full TimeSenior (5+ years)
  • Central Pacific Bank

    Central Pacific Bank

    20 days ago

    Senior systems engineer

    Position Function: Designs, implements, administers, and supports the Bank's enterprise server and application platforms, with primary responsibility for operating systems, application hosting,...

    onsite, Honolulu, HI, United States
    Full TimeSenior (5+ years)
  • First Hawaiian Bank

    First Hawaiian Bank

    21 days ago

    Assistant service supervisor (main branch)

    First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Main Branch. Compensation: The annual salary range for this role is $43,493 - $60,320/yr; commensurate with...

    onsite, Honolulu, HI, United States
    $43k – $60k/yrFull TimeJunior (<2 years)
  • Hawai`i State Judiciary

    Hawai`i State Judiciary

    22 days ago

    Information technology support technician iii - honolulu, oahu

    Position Specific Description Recruitment Number 26-215TO, Information Technology Support Technician III, SR-17, Honolulu, Oahu. Summary of Duties Serves as an independent worker responsible for...

    onsite, Honolulu, HI, United States
    $55k/yrFull TimeMiddle (2-4 years)
  • Domino's

    Domino's

    23 days ago

    Assistant manager (kapolei)

    Company Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the...

    onsite, Honolulu, HI, United States
    Full TimeNo Skills
  • JOHN MULLEN & CO INC

    JOHN MULLEN & CO INC

    23 days ago

    Customer service - department specialist

    Position Summary: The primary purpose of this position is to support all Customer Service Department Teams based on daily priority and staffing needs. Essential Functions To perform this job...

    onsite, Honolulu, HI, United States
    Full TimeEntry with Degree
  • Booz Allen Hamilton

    Booz Allen Hamilton

    23 days ago

    Helpdesk engineer, senior

    JOB DESCRIPTION Remote Work: No Job Number: R0240151 Location: Honolulu, HI, US The Opportunity: As a senior ITSM delivery lead and help desk administrator on our team, you’ll be integral to...

    onsite, Honolulu, HI, United States
    $78k – $176k/yrFull TimeSenior (5+ years)
  • Zippy's

    Zippy's

    23 days ago

    Assistant unit office manager

    POSITION SUMMARY: Reporting to the Unit Office Manager, this position is primarily responsible for assisting in the daily activities of the Unit Office department and ensures that the department runs...

    onsite, Honolulu, HI, United States
    Full TimeNo Skills
  • TQI Solutions

    TQI Solutions

    23 days ago

    It helpdesk tech support

    TQI Solutions is seeking proactive and visionary leaders to drive impactful solutions for our clients. We prioritize work-life balance, offer excellent benefits, and provide career growth...

    onsite, Honolulu, HI, United States
    $60k – $70k/yrFull TimeJunior (<2 years)
  • ASM Global

    ASM Global

    23 days ago

    It specialist

    ESSENTIAL DUTIES AND RESPONSIBILITIES Provides user technical support and training for Desktop, Laptop, Server, Printer, Phone, Voicemail, Smartphone, Radio, Digital Signage, A/V, Point-of-Sales,...

    onsite, Honolulu, HI, United States
    $63k – $68k/yrFull TimeMiddle (2-4 years)
  • Domino's

    Domino's

    a month ago

    Assistant manager (keeaumoku)

    Company Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the...

    onsite, Honolulu, HI, United States
    Full TimeNo Skills
  • ManpowerGroup WorkMyWay

    ManpowerGroup WorkMyWay

    a month ago

    Field representative ii, print support

    JOB DESCRIPTION & REQUIREMENTS Field Representative II, Print Support $19.57 - $26.05 per hour POSITION PROFILE Responsible for the daily support of assigned RICOH managed devices within the...

    onsite, Honolulu, HI, United States
    $39k – $53k/yrFull TimeJunior (<2 years)
  • Booz Allen Hamilton

    Booz Allen Hamilton

    a month ago

    User support specialist, senior

    JOB DESCRIPTION Remote Work: No Job Number: R0241488 Location: Honolulu, HI, US The Opportunity: Support an Air Force client as a subject matter expert, applying expertise and technical knowledge in...

    onsite, Honolulu, HI, United States
    $78k – $176k/yrFull TimeSenior (5+ years)
  • HMSA

    HMSA

    a month ago

    Member advocacy & appeals support specialist ii

    Member Advocacy & Appeals Support Specialist II 1. Handles the intake processes for all Department cases that involve complex confidential issues in a highly time sensitive environment. Intake of...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Modern Technology Solutions Inc

    Modern Technology Solutions Inc

    a month ago

    Senior technical pm support

    As a Senior Technical PM Support you will support customer interests within HQ United States Indo-Pacific Command (INDOPACOM) and Pacific Air Forces (PACAF). As the lead support contractor for the...

    onsite, Honolulu, HI, United States
    Full TimeSenior (5+ years)

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