S2i2 Inc
S2i2 Inc·Today

Field office technician - secret or top-secret clearance

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Location

onsite, Honolulu, HI, United States

Salary

$50k – $56k/yr

Commitment

Full Time

Level

Middle (2-4 years)

Required skills

IT infrastructureNetwork troubleshootingHardware maintenanceSoftware troubleshootingRemote support toolsTicketing systemsNetwork performance evaluationEnd-user device supportProblem-solvingCommunication skillsInterpersonal skillsIT equipment setup

Job Description

Job Title: Field Office Technician

Location: Honolulu, HI On-Site

Clearance: Active Secret or Top-Secret Clearance

Salary: $50K-$56K

Application Deadline: November 30, 2026

To apply, please visit https://s2i2.com/careers/

Description

Provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks. Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies. Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.

Requirements

  • Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field
  • Four (4) years of experience in IT and/or field/user support roles.
  • Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
  • Possess strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
  • Must be proficient in remote support tools and ticketing systems
  • Must be willing to travel.
  • Certification Required - One (1) from the list below
    • CompTIA A+
    • OR
    • Microsoft Certified: Modern Desktop Administrator
    • OR
    • CND
    • OR
    • GFACT
    • OR
    • GSEC
    • OR
    • Security+

Desired Skills and Experience

Familiarity with USACE IT environment and policies is a plus.

About S2i2

S2i2 is a growing company with a supportive and inclusive culture and many opportunities for professional development and growth. We have created a supportive, family-like work environment where contributions are recognized. Regular company updates and open lines of communication with leadership fosters collaboration within the company.

We are proud to include:

  • Support to achieve professional certifications and degrees
  • Leadership that is accessible to all employees
  • Regular company updates
  • Client networking social engagements
  • Monthly team-building activities (past examples: Top Golf)
  • Supporting our community - including veterans

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Ready to join the team?

Apply now

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