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Onsite It Support Manager jobs in Hawaii, USA

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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

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      Sophie L.

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      Introductory Interview

      Marta W.

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      Kick-off Interview

      Daria (HR)

  • Wed
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      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

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      Chris V.

  • Thu
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      Michael T.

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IT Support Manager Jobs in Hawaii — On-Site Positions Now Open

IT support manager on-site jobs in Hawaii are attracting growing interest as local businesses modernize their technology operations. With 324 open positions currently available, employers need dependable leaders to oversee daily technical operations and guide their teams. This demand reflects Hawaii's expanding reliance on strong, hands-on technology management.

Strong candidates bring proven troubleshooting skills, clear communication, and experience managing help desk teams under pressure. Employers value expertise in network administration, hardware troubleshooting, and vendor coordination, along with the leadership needed to guide staff through technical challenges. These qualities make skilled professionals stand out among current IT support manager vacancies.

On-site roles in Hawaii typically require a consistent physical presence to manage hardware, networks, and staff needs directly. Local companies across hospitality, healthcare, and government sectors increasingly hire an IT support manager to maintain reliable systems as digital demands grow. The outlook for on-site technology leadership across the islands remains strong.

If you're ready to advance your career, explore current IT support manager positions available through Global Work AI. Our platform connects motivated professionals with employers seeking reliable, on-site technology leadership throughout Hawaii. Take the next step toward a rewarding role and discover opportunities suited to your skills and ambitions today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an IT support manager in Hawaii?

    In Hawaii, compensation for an it support manager typically falls in the mid-to-high five figures, with many roles landing around $75,000 to $110,000 a year depending on employer size, certifications, and scope. In Honolulu and other high-cost areas, pay can run higher when the position includes leadership, vendor oversight, or 24/7 coverage. Public sector, healthcare, hospitality, and education employers may each price differently, so it helps to compare current listings and total benefits, not just base pay, before evaluating a role.
  • What skills and qualifications are required for an IT support manager job?

    Employers usually look for a mix of technical depth and people management ability. A strong it support manager often has experience with help desk operations, ticketing systems, Windows and macOS environments, networking basics, cybersecurity awareness, and endpoint support. In Hawaii, companies may also value communication skills, vendor coordination, and comfort supporting distributed teams across islands or time zones. A bachelor’s degree can help, but several years in IT support plus team leadership often matters more. Reviewing similar postings can show which skills are most requested locally.
  • What does an IT support manager do on a daily basis?

    The role usually blends hands-on troubleshooting with team coordination. Day to day, an it support manager may assign tickets, monitor service levels, coach technicians, resolve escalations, and keep systems available for staff. In Hawaii, the job can also involve coordinating with mainland vendors, managing on-site hardware, and planning around business hours that support tourism, healthcare, or government operations. Documentation, asset tracking, and process improvement are common too. A closer look at current openings often reveals whether a given employer wants more strategic oversight or more direct technical involvement.
  • What is the hiring process for an IT support manager position?

    Most employers start with a resume screen, then move to one or more interviews focused on technical background, leadership style, and problem-solving. For an it support manager in Hawaii, the process may also include practical questions about incident response, user support metrics, and how you handle staffing across an on-site environment. Some organizations add a panel interview, reference checks, and occasionally a scenario-based exercise. If the role supports regulated data, background or security checks may follow. Comparing steps across listings can help you prepare with the right examples and achievements.
  • What are the typical work conditions for an on-site IT support manager in Hawaii?

    An on-site role in Hawaii usually means regular presence at the office, campus, or facility, with direct access to users, devices, and network equipment. The schedule is often weekday-based, though after-hours coverage, urgent outages, or project work can come up. Because many employers operate in hospitality, healthcare, education, or government, the pace may vary by season and business demand. Travel between nearby locations is possible, and island logistics can affect vendor response times. Checking each employer’s shift pattern and coverage expectations is a smart next step.
  • How can an IT support manager move into IT director or senior IT leadership roles?

    Advancing into an it director track usually means widening your scope beyond daily support. Building experience in budgeting, strategic planning, cybersecurity, vendor management, and cross-department planning is important, along with measurable results such as improved service levels or reduced downtime. In Hawaii, senior leaders may need strong stakeholder skills because teams are often lean and resources must be allocated carefully. Taking ownership of projects, mentoring staff, and learning how IT aligns with business goals can make the transition smoother. Looking at leadership job descriptions can clarify which gaps to close next.
  • What certifications help an IT support manager in the USA?

    Helpful credentials often depend on the environment, but common options include CompTIA A+, Network+, and Security+, especially for managers who still oversee hands-on support. ITIL Foundation is widely valued for service desk and process work, while Microsoft, Cisco, and AWS certifications can strengthen credibility in mixed infrastructure settings. For an it support manager in the USA, project management training such as PMP or Scrum can also help when leading larger initiatives. In Hawaii, where teams may be smaller and more cross-functional, certifications can set you apart. Reviewing postings will show which ones employers mention most often.

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324 jobs found

  • S2i2 Inc

    S2i2 Inc

    Today

    Field office technician - secret or top-secret clearance

    Job Title: Field Office Technician Location: Honolulu, HI On-Site Clearance: Active Secret or Top-Secret Clearance Salary: $50K-$56K Application Deadline: November 30, 2026 To apply, please visit...

    onsite, Honolulu, HI, United States
    $50k – $56k/yrFull TimeMiddle (2-4 years)
  • University of Hawaii

    University of Hawaii

    Today

    It specialist (0077185t)

    IT Specialist Position Number: 0077185T Hiring Unit: C OF EDUC, CENTER ON DISABILITY STUDIES Location: UH at Manoa Date Posted: October 27, 2026 Closing Date: November 12, 2026 Band: B Salary: salary...

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • Cayuse Holdings

    Cayuse Holdings

    Today

    Systems administrator, sme

    Overview Employment in this role is conditional upon successful execution of the contract by the client. The Work The Systems Administrator will support our client’s program. This role requires...

    onsite, Pearl City, HI, United States
    Full TimeSenior (5+ years)
  • Sun Noodle

    Sun Noodle

    a day ago

    It helpdesk coordinator

    Job Details Job Location: Sun Noodle Hawaii LLC - Honolulu, HI Salary Range: $50000.00 - $65000.00 Salary/year Founded in Hawai‘i in 1981, Sun Noodle is a family-owned company dedicated to the craft...

    onsite, Honolulu, HI, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • Cherokee Federal

    Cherokee Federal

    2 days ago

    Hawaii, data management specialist (mid)

    Data Management Specialist (Mid) Joint Base Pearl Harbor-Hickam, HI, United States (On-site) Summary: This position is onsite at Hickam Air Force Base, Hawaii (Joint Base Pearl Harbor-Hickam),...

    onsite, Joint Base Pearl Harbor Hickam, HI, United States
    $77k/yrFull TimeMiddle (2-4 years)
  • Bank of Hawaii

    Bank of Hawaii

    2 days ago

    Senior manager/director network engineering & telecommunications

    As a People Manager, this role directs the enterprise network and telecommunications function and establishes the strategy, architecture, governance, and operating direction necessary to provide...

    onsite, Honolulu, HI, United States
    Full TimeSenior (5+ years)
  • Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts

    3 days ago

    Assistant manager of technology innovation & data

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...

    onsite, Lanai, HI, United States
    $75k – $78k/yrFull TimeEntry with Degree
  • The Salvation Army Southern California

    The Salvation Army Southern California

    5 days ago

    Support staff

    ATS is seeking to fill a full-time Support Staff position (38 hours/wk). Under the supervision of the Clinical Support Services Supervisor, the Support Staff is responsible for the supervision,...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • HTM Contractors

    HTM Contractors

    5 days ago

    Office | sup | manager - general application – future employment opportunities

    Office Supervisor Manager - General Application – Future Employment Opportunities At HTM Group, we're more than a group of companies — we're a team of dedicated professionals committed to delivering...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • World Wide Technology Holding

    World Wide Technology Holding

    5 days ago

    Vmware support engineer

    Qualifications BA/BS or equivalent years of combined experience and training. 5+ years of IT experience with 1-2 years of hands on experience working with the technologies listed above. DoD 8570...

    onsite, Honolulu, HI, United States
    $115k – $165k/yrFull TimeSenior (5+ years)
  • Galapagos Federal Systems LLC.

    Galapagos Federal Systems LLC.

    5 days ago

    Senior pc specialist

    Overview Job Summary Galapagos Federal Systems LLC is seeking a highly skilled and motivated Senior PC Specialist to provide comprehensive IT support within a large military hospital environment....

    onsite, Honolulu, HI, United States
    $62k – $67k/yrFull TimeSenior (5+ years)
  • TONY HAWAII AUTOMOTIVE GROUP LLC

    TONY HAWAII AUTOMOTIVE GROUP LLC

    5 days ago

    It help desk

    Job Details: Job Location: Tony Hawaii Automotive Group - Waipahu, HI Salary Range: Undisclosed Job Summary: Provide tier 1 IT support for hardware, network, and software to all stores and...

    onsite, Waipahu, HI, United States
    Full TimeEntry with Degree
  • Hawaii Pacific Health

    Hawaii Pacific Health

    6 days ago

    Supervisor, telecommunications - it

    Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of...

    onsite, Honolulu, HI, United States
    $72k – $90k/yrFull TimeLead / Manager
  • CACI

    CACI

    6 days ago

    Mi system maintainer integrator - ts/sci

    Job Title: MI System Maintainer Integrator - TS/SCI Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type:...

    onsite, Schofield Barracks, HI, United States
    $72k – $151k/yrFull TimeMiddle (2-4 years)
  • SSA Group, LLC

    SSA Group, LLC

    8 days ago

    Guest experience manager

    Guest Experience Manager SSA Group at Pearl Harbor is looking for a talented Guest Experience Manager to join our team! All applications should be submitted within 7-days following posting of the...

    onsite, Honolulu, HI, United States
    Full TimeLead / Manager
  • University of Hawaii

    University of Hawaii

    12 days ago

    Information technology (it specialist, 0097615)

    Information Technology (IT Specialist) Position Number: 0097615 Hiring Unit: Academic Services Location: Leeward CC (Pearl City, Waianae, Wahiawa) Date Posted: October 15, 2026 Closing Date: October...

    onsite, Pearl City, HI, United States
    $58k/yrFull TimeJunior (<2 years)
  • Freightliner Northwest

    Freightliner Northwest

    12 days ago

    Support service account manager / service advisor - kapolei, hi

    Overview Gordon Truck Centers, Inc. (GTC) is now accepting applications for a Support Service Account Manager / Support Service Advisor at our Kapolei, HI Freightliner of Hawaii location! Helping...

    onsite, Kapolei, HI, United States
    $50k – $54k/yrFull TimeJunior (<2 years)
  • Amentum

    Amentum

    12 days ago

    It systems administrator

    Amentum is seeking a driven and professional IT Systems Administrator to provide enterprise IT, network, systems administration, and technical support to the U.S. Pacific Command (US PACOM)...

    onsite, Kaneohe, HI, United States
    $140k – $160k/yrFull TimeMiddle (2-4 years)
  • Hertz

    Hertz

    13 days ago

    Customer operations general manager ii

    The General Manager II, Customer Operations is responsible for the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The General...

    onsite, Lihue, HI, United States
    Full TimeLead / Manager
  • Fellows Hawaii

    Fellows Hawaii

    13 days ago

    It help desk coordinator

    Summary: A food manufacturing company in Honolulu is seeking a proactive and service-oriented IT Help Desk Coordinator to support daily IT operations, troubleshoot technical issues, and help maintain...

    onsite, Honolulu, HI, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • HTM Group

    HTM Group

    13 days ago

    Office | sup | manager - general application � future employment opportunities

    Office | Supervisory | Management General Application – Future Opportunities HTM Group | Honolulu, Hawaii BUILD YOUR FUTURE WITH HTM GROUP At HTM Group, we're more than a group of companies – we're a...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • Galapagos Federal Systems LLC.

    Galapagos Federal Systems LLC.

    13 days ago

    Senior it help desk representative

    Overview Job Summary Galapagos Federal Systems LLC is seeking a highly qualified and motivated Senior IT Help Desk Representative to join our team. This position offers an excellent opportunity to...

    onsite, Honolulu, HI, United States
    $55k – $62k/yrFull TimeSenior (5+ years)
  • Edge Communications

    Edge Communications

    13 days ago

    It support technician- honolulu

    IT Support Technician - Hospitality Reports to - IT Services Location: Honolulu - Client Location Company Description Edge provides integrated, managed voice and data technology systems and services...

    onsite, Honolulu, HI, United States
    Full TimeJunior (<2 years)
  • CACI International

    CACI International

    13 days ago

    Systems administrator (journeyman)

    Job Title: Systems Administrator (Journeyman) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel...

    onsite, Atlanta, GA, United States
    $75k/yrFull TimeJunior (<2 years)
  • SOSi

    SOSi

    14 days ago

    Enterprise service desk specialist

    Company Description Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support....

    onsite, Camp HM Smith, HI, United States
    $98k – $132k/yrFull TimeLead / Manager
  • Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts

    15 days ago

    Technology innovation & data (tid) specialist

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...

    onsite, Lanai, HI, United States
    $64k/yrFull TimeJunior (<2 years)
  • Na Ali'i Consulting & Sales, LLC.

    Na Ali'i Consulting & Sales, LLC.

    15 days ago

    Peoplesoft application administrator

    Overview Nakupuna Consulting is seeking a PeopleSoft (PS) Application Administrator to provide PeopleSoft environment administration, code migration management between environments, and environment...

    onsite, Arlington, VA, United States
    $115k – $165k/yrFull TimeMiddle (2-4 years)
  • Immediate Office of the Chief of Naval Operations

    Immediate Office of the Chief of Naval Operations

    17 days ago

    It specialist (cust spt)

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies through the Certain Personnel/Modified Direct Hire Authority. Applications will not be accepted through...

    onsite, Great Lakes, IL, United States
    $90k/yrFull TimeJunior (<2 years)
  • TQI Solutions

    TQI Solutions

    18 days ago

    It help desk lead / service desk supervisor

    TQI Solutions seeks proactive, visionary thought leaders to drive impactful solutions for clients. We value our team, offering work-life balance, excellent benefits, and career growth. Join us and...

    onsite, Honolulu, HI, United States
    $80k – $95k/yrFull TimeLead / Manager
  • Peraton

    Peraton

    21 days ago

    Sitec - it specialist - camp h.m. smith, hi

    Responsibilities Peraton requires IT Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. This role is in Camp H.M Smith, HI. The purpose of the...

    onsite, Camp H.M. Smith, HI, United States
    $104k/yrFull TimeJunior (<2 years)
  • T-Mobile

    T-Mobile

    21 days ago

    Experience associate manager - 10k relocation or sign on

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Kapolei, HI, United States
    $70k – $110k/yrFull TimeMiddle (2-4 years)
  • Booz Allen Hamilton

    Booz Allen Hamilton

    23 days ago

    Helpdesk engineer, senior

    JOB DESCRIPTION Remote Work: No Job Number: R0240151 Location: Honolulu, HI, US The Opportunity: As a senior ITSM delivery lead and help desk administrator on our team, you’ll be integral to...

    onsite, Honolulu, HI, United States
    $78k – $176k/yrFull TimeSenior (5+ years)
  • Hawaii Pacific University

    Hawaii Pacific University

    23 days ago

    Assistant manager, makapu'u campus maintenance

    Hawai‘i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education. As such, we strive for accurate displays of the...

    onsite, Waimanalo, HI, United States
    $60k – $70k/yrFull TimeNo Skills
  • TQI Solutions

    TQI Solutions

    23 days ago

    It helpdesk tech support

    TQI Solutions is seeking proactive and visionary leaders to drive impactful solutions for our clients. We prioritize work-life balance, offer excellent benefits, and provide career growth...

    onsite, Honolulu, HI, United States
    $60k – $70k/yrFull TimeJunior (<2 years)
  • ASM Global

    ASM Global

    23 days ago

    It specialist

    ESSENTIAL DUTIES AND RESPONSIBILITIES Provides user technical support and training for Desktop, Laptop, Server, Printer, Phone, Voicemail, Smartphone, Radio, Digital Signage, A/V, Point-of-Sales,...

    onsite, Honolulu, HI, United States
    $63k – $68k/yrFull TimeMiddle (2-4 years)
  • ManpowerGroup WorkMyWay

    ManpowerGroup WorkMyWay

    a month ago

    Field representative ii, print support

    JOB DESCRIPTION & REQUIREMENTS Field Representative II, Print Support $19.57 - $26.05 per hour POSITION PROFILE Responsible for the daily support of assigned RICOH managed devices within the...

    onsite, Honolulu, HI, United States
    $39k – $53k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    a month ago

    Assistant manager (kailua)

    Company Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the...

    onsite, Kailua, HI, United States
    Full TimeNo Skills
  • Booz Allen Hamilton

    Booz Allen Hamilton

    a month ago

    User support specialist, senior

    JOB DESCRIPTION Remote Work: No Job Number: R0241488 Location: Honolulu, HI, US The Opportunity: Support an Air Force client as a subject matter expert, applying expertise and technical knowledge in...

    onsite, Honolulu, HI, United States
    $78k – $176k/yrFull TimeSenior (5+ years)
  • MANTECH

    MANTECH

    a month ago

    It support specialists

    DESCRIPTION & REQUIREMENTS Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted...

    onsite, Dallas, TX, United States
    Full TimeLead / Manager
  • Hawthorne Machinery Co.

    Hawthorne Machinery Co.

    a month ago

    Engine service supervisor

    We Build Better Communities Be Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction...

    onsite, Waipahu, HI, United States
    $65k – $70k/yrFull TimeLead / Manager

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