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  4. IT Support Manager

Onsite It Support Manager jobs in Little Rock, Arkansas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager, On-Site — Join Our Team in Little Rock, AR

Little Rock, Arkansas is seeing steady demand for experienced technology leaders as local businesses expand their IT infrastructure. With 206 open positions available, this on-site role offers a strong opportunity for professionals seeking IT support manager jobs in Little Rock. Employers across the region are prioritizing hands-on leadership to keep operations running smoothly.

Success in this role calls for strong leadership abilities, solid knowledge of network administration, and familiarity with help desk operations and ticketing systems. A background in cybersecurity fundamentals, vendor coordination, and IT service management practices such as ITIL adds significant value. Clear communication and the ability to mentor junior technicians remain essential for anyone pursuing IT support manager vacancies in today's competitive market.

On-site collaboration remains central to this position, giving support managers direct access to hardware, network equipment, and end users who need immediate assistance. In Little Rock, this hands-on approach supports faster response times and stronger relationships across departments. As more companies modernize their systems, employers are increasingly looking to hire a dedicated support manager who can balance daily troubleshooting with long-term technology planning, reflecting a healthy hiring outlook throughout the region.

If you are exploring IT support manager positions in Little Rock, now is an excellent time to take the next step in your career. Global Work AI features new opportunities regularly, connecting talented professionals with employers who value strong technical leadership. Explore the latest listings and find the role that matches your expertise.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Little Rock, Arkansas?

    In Little Rock, Arkansas, compensation for an it support manager usually falls in the mid-range for U.S. markets, often around $85,000 to $115,000 annually, depending on company size, industry, and scope. Larger employers, healthcare systems, and organizations with complex infrastructure may pay more, especially when the role includes budgeting or after-hours coverage. Local salary data can shift with demand for experienced IT leadership, so it helps to compare current listings in Little Rock and nearby Arkansas markets to gauge the strongest offers.
  • What skills and certifications are most important for an it support manager job in Little Rock?

    Employers in Little Rock typically look for a mix of technical depth and people management. Strong troubleshooting, Windows and Microsoft 365 administration, networking basics, endpoint management, ticketing systems, and clear communication are common must-haves. Helpful certifications can include CompTIA A+, Network+, ITIL Foundation, Microsoft credentials, or Cisco options, depending on the environment. For leadership-heavy posts, experience with service metrics, vendor coordination, and coaching support staff often matters as much as technical badges. Reviewing local postings can show which credentials are most valued right now.
  • What are the main responsibilities of an it support manager in an on-site role?

    An on-site it support manager in Little Rock usually oversees day-to-day support operations, staff scheduling, incident resolution, and hardware or network issues that need hands-on attention. The role often includes supervising technicians, prioritizing tickets, maintaining service levels, coordinating equipment repairs, and working with other departments to reduce downtime. Because the position is on-site, direct user support, walk-up assistance, and faster response to office systems are common parts of the job. Employers may also expect reporting, asset tracking, and process improvements as the team grows.
  • What does the hiring process usually look like for an it support manager position in Little Rock?

    Hiring for this type of role often starts with an application review focused on leadership experience, technical range, and support metrics. In Little Rock, employers commonly use one or more interviews, sometimes with IT directors, HR, and team members, followed by scenario questions about outages, staffing, or escalations. Some organizations add a technical assessment or reference checks before extending an offer. Because on-site work matters, candidates may also discuss availability, local commute, and experience supporting office-based teams. Checking current openings can help you spot common interview themes.
  • What career growth opportunities can an it support manager expect in IT leadership roles?

    This path can lead into broader IT leadership over time, especially in organizations that value operational experience. Many professionals move from it support manager into IT operations manager, service delivery lead, infrastructure manager, or director-level roles after building strong metrics, team management, and cross-functional coordination skills. In Little Rock, larger employers in healthcare, education, government, and financial services can offer especially clear advancement tracks. Expanding into budgeting, security, and strategic planning usually opens more senior options, so it is worth comparing related leadership roles as you plan ahead.
  • How does an it support manager differ from an IT help desk manager or service desk manager?

    The titles overlap, but the scope can differ by employer. An it support manager often covers broader end-user technology support, including desktops, devices, local infrastructure, and sometimes field or office systems. An IT help desk manager may focus more narrowly on first-line ticket handling and user requests, while a service desk manager often works within ITIL-based service delivery, SLAs, and process governance. In Little Rock, the exact mix depends on company size and maturity, so reading job descriptions closely is the best way to compare responsibilities across similar roles.
  • What does a typical day look like for an on-site it support manager?

    A typical day in Little Rock often begins with reviewing ticket queues, checking incident trends, and assigning work to technicians. From there, an on-site it support manager may handle escalations, meet with department leaders, inspect equipment issues, and keep projects moving, such as device refreshes or office upgrades. The role usually includes hands-on problem solving, quick coordination with vendors, and updates to staff when outages affect productivity. End-of-day reporting, documentation, and planning for the next shift are also common, especially in busy office environments. Looking at local postings can show how each employer structures the day.

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206 jobs found

  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    a day ago

    It specialist (network)

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $90k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    a day ago

    Assistant manager ii

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Little Rock, AR, United States
    Full TimeNo Skills
  • Planet Fitness-United Fitness Partners

    Planet Fitness-United Fitness Partners

    2 days ago

    Assistant club manager

    Job Details Job Location: Little Rock AR Geyer Springs - Little Rock, AR Salary Range: Undisclosed THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Amazon

    Amazon

    2 days ago

    It support associate ii, ops tech solutions (ots)

    Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide,...

    onsite, Little Rock, AR, United States
    $50k – $69k/yrFull TimeJunior (<2 years)
  • Lifelancer

    Lifelancer

    2 days ago

    Service manager

    Job Title: Service Manager Job Location: Remote Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: null Job Description Summary This role can be located in Little Rock, AR or...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Walmart

    Walmart

    2 days ago

    (usa) stocking 2 coach

    Position Summary What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and...

    onsite, Little Rock, AR, United States
    $65k – $100k/yrFull TimeJunior (<2 years)
  • Entergy

    Entergy

    2 days ago

    Specialist admin-iii

    Job Title: Specialist Admin-III PS Job Title: Specialist Admin-III Work Place Flexibility: Onsite This position requires EEI SASS Testing (see job description for more information). If you have...

    onsite, Jackson, MS, United States
    Full TimeMiddle (2-4 years)
  • Little Rock Athletic Centers LLC

    Little Rock Athletic Centers LLC

    3 days ago

    Manager on duty - evenings & weekends

    Description Hourly Pay Reports to: Club Manager Essential Functions Give excellent customer service to all members and guests Supervise the facility and staff during their appointed shift. Facilitate...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    3 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Bank OZK

    Bank OZK

    4 days ago

    Associate, product manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • POSITION SUMMARY The Office Manager

    POSITION SUMMARY The Office Manager

    4 days ago

    Office manager - (121)

    POSITION SUMMARY The Office Manager is responsible for the effective administration and coordination of branch office operations and serves as a key administrative partner to branch leadership. This...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Baptist Health

    Baptist Health

    6 days ago

    Manager is-epic ambulatory clinical/pop health/pharmacy

    Department: Epic Ambulatory Project Shift: Day Working Hours: Mon-Fri 8:00AM-5:00PM Summary: This position is accountable for the development of business systems for assigned functional area of the...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • Walmart

    Walmart

    6 days ago

    (usa) stocking 1 coach

    Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating...

    onsite, Little Rock, AR, United States
    $65k – $100k/yrFull TimeJunior (<2 years)
  • Uber Freight

    Uber Freight

    6 days ago

    Customer support specialist ii

    Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3516 About the Role This position is responsible for ensuring timely delivery of customer shipments, maintaining daily communication,...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Simmons Bank

    Simmons Bank

    7 days ago

    Treasury management implementation specialist i

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Treasury Management Implementation...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    9 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • SAIC

    SAIC

    10 days ago

    Site support help desk

    SAIC is seeking a Site Support II to provide support for Cyber Operations Courses in Little Rock, Arkansas. Our team is looking for a Site Support II interested in supporting infrastructure for...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • State of Arkansas

    State of Arkansas

    10 days ago

    It infrastructure engineer

    Position Information Job Series: Infrastructure Support Classification: IT Infrastructure Engineer – Competitive Class Code: IIS07C Pay Grade: IST10 Salary Range: $97,301 - $158,753 Job Summary The...

    onsite, Little Rock, AR, United States
    $97k – $159k/yrFull TimeSenior (5+ years)
  • Apex Staffing

    Apex Staffing

    12 days ago

    Legal intake specialist

    Top Arkansas personal injury firm seeks Legal Intake Specialist to provide amazing customer service and be the first point of contact for potential clients. This is a rewarding job for someone who...

    onsite, Little Rock, AR, United States
    $36k/yrFull TimeJunior (<2 years)
  • University of Arkansas for Medical Sciences

    University of Arkansas for Medical Sciences

    13 days ago

    Lab support technician iii- laboratory support services

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • University of Arkansas System

    University of Arkansas System

    13 days ago

    Lab support technician iii- laboratory support services

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • defi AUTO LLC

    defi AUTO LLC

    13 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • University of Arkansas for Medical Sciences

    University of Arkansas for Medical Sciences

    13 days ago

    Lab support technician ii- gross room

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • CACI International

    CACI International

    13 days ago

    Systems administrator (journeyman)

    Job Title: Systems Administrator (Journeyman) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel...

    onsite, Atlanta, GA, United States
    $75k/yrFull TimeJunior (<2 years)
  • State of Arkansas

    State of Arkansas

    13 days ago

    User support analyst

    User Support Analyst Position Number: 22143350 County: Pulaski City: Little Rock Posting End Date: 10/16/26 Administration – Information Technology Services CLASSIFIED AS A SAFETY SENSITIVE POSITION...

    onsite, Little Rock, AR, United States
    $55k – $90k/yrFull TimeJunior (<2 years)
  • Best Buy

    Best Buy

    17 days ago

    Geek squad agent (retail store)

    JOB DESCRIPTION As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store....

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Archer Lewis

    Archer Lewis

    17 days ago

    Office manager

    Our Story Archer Lewis is a national accounting and advisory firm established in 2024 from local practice mergers, leveraging over 70 years of legacy. With 40+ offices and over 600+ professionals, we...

    onsite, Little Rock, AR, United States
    $60k – $70k/yrFull TimeLead / Manager
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    19 days ago

    It specialist

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $91k/yrFull TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    19 days ago

    Information technology specialist

    Summary This position, Information Technology (IT) Specialist is located in the Connectivity and Collaboration (CCS), Infrastructure Engineering (IE) Core Network Services (CNS), Office of...

    onsite, Albany, NY, United States
    $106k/yrFull TimeJunior (<2 years)
  • StationServ

    StationServ

    21 days ago

    Information technology specialist

    Information Technology Specialist FLSA: Exempt Department: Technology Location: Based at any Branch/Location Reports To: Director of Information Technology Job Type: Full-Time Position Summary The...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    21 days ago

    Senior associate, systems administrator

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • Whistle Express Car Wash

    Whistle Express Car Wash

    21 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • University of Arkansas for Medical Sciences (UAMS)

    University of Arkansas for Medical Sciences (UAMS)

    21 days ago

    Onsite support intermediate – security systems low voltage tech

    Closing Date: Type of Position: Job Type: Contractor Work Shift: Institution Name: The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Airgas

    Airgas

    24 days ago

    Customer services representative

    Customer Services Representative Location: Memphis, TN - McCorkle - Retail shop Jonesboro, AR - Retail shop Little Rock, AR - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed...

    onsite, Jonesboro, AR, United States
    Full TimeMiddle (2-4 years)
  • New Charter Technologies

    New Charter Technologies

    a month ago

    It triage engineer

    We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Nettech, a New Charter company, is looking for an IT Triage...

    onsite, Little Rock, AR, United States
    $47k/yrFull TimeJunior (<2 years)
  • TESTEQUITY  HISCO GROUP

    TESTEQUITY HISCO GROUP

    a month ago

    Location support specialist - pt

    Job Details: Job Location: AR Little Rock - North Little Rock, AR Position Type: Part Time Salary Range: Undisclosed Summary / Position Purpose: The Location Support Specialist is a customer facing...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Apex Staffing

    Apex Staffing

    a month ago

    Legal case manager

    Premier personal injury firm hiring a Legal Case Manager to manage case files from opening to settlement! This person will be responsible for responding to inquiries from external customers, internal...

    onsite, Little Rock, AR, United States
    $40k/yrFull TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    a month ago

    Security support manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • XTRA Lease

    XTRA Lease

    a month ago

    Management trainee

    Pave the way to greater career opportunities at XTRA Lease! XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation’s leader in semi-trailer in...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    a month ago

    Call center manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager

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