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  5. Onsite It Support Manager jobs in Little Rock, Arkansas, USA

Onsite It Support Manager jobs in Little Rock, Arkansas, USA

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  • Sun
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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

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      Sophie L.

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      Marta W.

    • 2:30 PM - 3:00 PM

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      Daria (HR)

  • Wed
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      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
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      Michael T.

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IT Support Manager, On-Site — Join Our Team in Little Rock, AR

Little Rock, Arkansas is seeing steady demand for experienced technology leaders as local businesses expand their IT infrastructure. With 201 open positions available, this on-site role offers a strong opportunity for professionals seeking IT support manager jobs in Little Rock. Employers across the region are prioritizing hands-on leadership to keep operations running smoothly.

Success in this role calls for strong leadership abilities, solid knowledge of network administration, and familiarity with help desk operations and ticketing systems. A background in cybersecurity fundamentals, vendor coordination, and IT service management practices such as ITIL adds significant value. Clear communication and the ability to mentor junior technicians remain essential for anyone pursuing IT support manager vacancies in today's competitive market.

On-site collaboration remains central to this position, giving support managers direct access to hardware, network equipment, and end users who need immediate assistance. In Little Rock, this hands-on approach supports faster response times and stronger relationships across departments. As more companies modernize their systems, employers are increasingly looking to hire a dedicated support manager who can balance daily troubleshooting with long-term technology planning, reflecting a healthy hiring outlook throughout the region.

If you are exploring IT support manager positions in Little Rock, now is an excellent time to take the next step in your career. Global Work AI features new opportunities regularly, connecting talented professionals with employers who value strong technical leadership. Explore the latest listings and find the role that matches your expertise.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Little Rock, Arkansas?

    In Little Rock, Arkansas, compensation for an it support manager usually falls in the mid-range for U.S. markets, often around $85,000 to $115,000 annually, depending on company size, industry, and scope. Larger employers, healthcare systems, and organizations with complex infrastructure may pay more, especially when the role includes budgeting or after-hours coverage. Local salary data can shift with demand for experienced IT leadership, so it helps to compare current listings in Little Rock and nearby Arkansas markets to gauge the strongest offers.
  • What skills and certifications are most important for an it support manager job in Little Rock?

    Employers in Little Rock typically look for a mix of technical depth and people management. Strong troubleshooting, Windows and Microsoft 365 administration, networking basics, endpoint management, ticketing systems, and clear communication are common must-haves. Helpful certifications can include CompTIA A+, Network+, ITIL Foundation, Microsoft credentials, or Cisco options, depending on the environment. For leadership-heavy posts, experience with service metrics, vendor coordination, and coaching support staff often matters as much as technical badges. Reviewing local postings can show which credentials are most valued right now.
  • What are the main responsibilities of an it support manager in an on-site role?

    An on-site it support manager in Little Rock usually oversees day-to-day support operations, staff scheduling, incident resolution, and hardware or network issues that need hands-on attention. The role often includes supervising technicians, prioritizing tickets, maintaining service levels, coordinating equipment repairs, and working with other departments to reduce downtime. Because the position is on-site, direct user support, walk-up assistance, and faster response to office systems are common parts of the job. Employers may also expect reporting, asset tracking, and process improvements as the team grows.
  • What does the hiring process usually look like for an it support manager position in Little Rock?

    Hiring for this type of role often starts with an application review focused on leadership experience, technical range, and support metrics. In Little Rock, employers commonly use one or more interviews, sometimes with IT directors, HR, and team members, followed by scenario questions about outages, staffing, or escalations. Some organizations add a technical assessment or reference checks before extending an offer. Because on-site work matters, candidates may also discuss availability, local commute, and experience supporting office-based teams. Checking current openings can help you spot common interview themes.
  • What career growth opportunities can an it support manager expect in IT leadership roles?

    This path can lead into broader IT leadership over time, especially in organizations that value operational experience. Many professionals move from it support manager into IT operations manager, service delivery lead, infrastructure manager, or director-level roles after building strong metrics, team management, and cross-functional coordination skills. In Little Rock, larger employers in healthcare, education, government, and financial services can offer especially clear advancement tracks. Expanding into budgeting, security, and strategic planning usually opens more senior options, so it is worth comparing related leadership roles as you plan ahead.
  • How does an it support manager differ from an IT help desk manager or service desk manager?

    The titles overlap, but the scope can differ by employer. An it support manager often covers broader end-user technology support, including desktops, devices, local infrastructure, and sometimes field or office systems. An IT help desk manager may focus more narrowly on first-line ticket handling and user requests, while a service desk manager often works within ITIL-based service delivery, SLAs, and process governance. In Little Rock, the exact mix depends on company size and maturity, so reading job descriptions closely is the best way to compare responsibilities across similar roles.
  • What does a typical day look like for an on-site it support manager?

    A typical day in Little Rock often begins with reviewing ticket queues, checking incident trends, and assigning work to technicians. From there, an on-site it support manager may handle escalations, meet with department leaders, inspect equipment issues, and keep projects moving, such as device refreshes or office upgrades. The role usually includes hands-on problem solving, quick coordination with vendors, and updates to staff when outages affect productivity. End-of-day reporting, documentation, and planning for the next shift are also common, especially in busy office environments. Looking at local postings can show how each employer structures the day.

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201 jobs found

  • Archer Lewis

    Archer Lewis

    Today

    Office manager

    Our Story Archer Lewis is a national accounting and advisory firm established in 2024 from local practice mergers, leveraging over 70 years of legacy. With 40+ offices and over 600+ professionals, we...

    onsite, Little Rock, AR, United States
    $60k – $70k/yrFull TimeLead / Manager
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    3 days ago

    It specialist

    Summary Join the Connectivity and Collaboration Service (CCS) under OIT and be part of VA's digital transformation. CCS designs and maintains world-class connectivity, collaboration, and support...

    onsite, Albany, NY, United States
    $91k/yrFull TimeJunior (<2 years)
  • Deputy Assistant Secretary for Information and Technology

    Deputy Assistant Secretary for Information and Technology

    3 days ago

    Information technology specialist

    Summary This position, Information Technology (IT) Specialist is located in the Connectivity and Collaboration (CCS), Infrastructure Engineering (IE) Core Network Services (CNS), Office of...

    onsite, Albany, NY, United States
    $106k/yrFull TimeJunior (<2 years)
  • Carvana

    Carvana

    4 days ago

    Office administrator

    Pay Range: $18-$20 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle...

    onsite, Little Rock, AR, United States
    $36k – $40k/yrFull TimeJunior (<2 years)
  • StationServ

    StationServ

    4 days ago

    Information technology specialist

    Information Technology Specialist FLSA: Exempt Department: Technology Location: Based at any Branch/Location Reports To: Director of Information Technology Job Type: Full-Time Position Summary The...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    4 days ago

    Senior associate, systems administrator

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • Walmart

    Walmart

    4 days ago

    Front end coach

    Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating...

    onsite, Little Rock, AR, United States
    $65k – $100k/yrFull TimeJunior (<2 years)
  • Whistle Express Car Wash

    Whistle Express Car Wash

    5 days ago

    Team member

    Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started,...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • University of Arkansas for Medical Sciences (UAMS)

    University of Arkansas for Medical Sciences (UAMS)

    5 days ago

    It onsite support intermediate-locksmith technician

    Closing Date: Type of Position: Job Type: Contractor Work Shift: Institution Name: The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • University of Arkansas for Medical Sciences (UAMS)

    University of Arkansas for Medical Sciences (UAMS)

    5 days ago

    Onsite support intermediate – security systems low voltage tech

    Closing Date: Type of Position: Job Type: Contractor Work Shift: Institution Name: The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Verizon

    Verizon

    5 days ago

    Engineer iii, network operations

    When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • State of Arkansas

    State of Arkansas

    5 days ago

    Child support specialist

    Position Number: 22107664 County: Pulaski Posting End Date: [[postingEndDate]] Anticipated Starting Salary: $43,088 The mission of the Department of Finance and Administration is to provide Arkansas...

    onsite, Little Rock, AR, United States
    $43k – $64k/yrFull TimeJunior (<2 years)
  • University of Arkansas for Medical Sciences

    University of Arkansas for Medical Sciences

    6 days ago

    Associate systems administrator

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • University of Arkansas for Medical Sciences

    University of Arkansas for Medical Sciences

    6 days ago

    Associate telecom systems administrator

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • University of Arkansas System

    University of Arkansas System

    6 days ago

    Associate systems administrator

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • University of Arkansas System

    University of Arkansas System

    6 days ago

    Associate telecom systems administrator

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Arkansas Department of Transportation

    Arkansas Department of Transportation

    6 days ago

    It service desk specialist

    Posting closes on 10/20/2026 The Information Technology Service Desk Specialist performs day-to-day operations of administrative and Tier 1 technical support job requirements that covers IT User...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Airgas

    Airgas

    7 days ago

    Customer services representative

    Customer Services Representative Location: Memphis, TN - McCorkle - Retail shop Jonesboro, AR - Retail shop Little Rock, AR - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed...

    onsite, Jonesboro, AR, United States
    Full TimeMiddle (2-4 years)
  • New Charter Technologies

    New Charter Technologies

    9 days ago

    It triage engineer

    We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Nettech, a New Charter company, is looking for an IT Triage...

    onsite, Little Rock, AR, United States
    $47k/yrFull TimeJunior (<2 years)
  • TESTEQUITY  HISCO GROUP

    TESTEQUITY HISCO GROUP

    10 days ago

    Location support specialist - pt

    Job Details: Job Location: AR Little Rock - North Little Rock, AR Position Type: Part Time Salary Range: Undisclosed Summary / Position Purpose: The Location Support Specialist is a customer facing...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • University of Arkansas System

    University of Arkansas System

    10 days ago

    Departmental administrative manager

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Apex Staffing

    Apex Staffing

    11 days ago

    Legal case manager

    Premier personal injury firm hiring a Legal Case Manager to manage case files from opening to settlement! This person will be responsible for responding to inquiries from external customers, internal...

    onsite, Little Rock, AR, United States
    $40k/yrFull TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    11 days ago

    Security support manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • XTRA Lease

    XTRA Lease

    12 days ago

    Management trainee

    Pave the way to greater career opportunities at XTRA Lease! XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation’s leader in semi-trailer in...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    12 days ago

    Call center manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • Staley Technologies

    Staley Technologies

    14 days ago

    National services technical coordinator

    National Services Technical Coordinator Location: Little Rock, AR Department: Accounting Reports To: Director of National Services FLSA Status: Exempt Position Summary: The National Service Technical...

    onsite, Little Rock, AR, United States
    Full TimeEntry with Degree
  • QuikTrip Corporation

    QuikTrip Corporation

    16 days ago

    Assistant manager - little rock

    QT - Where Hard Work is Rewarded Everyone in the QT family possesses a certain intangible quality. Of course, they possess the many other qualities we expect in our employees, like dependability and...

    onsite, Little Rock, AR, United States
    Full TimeNo Skills
  • Smiley Technologies

    Smiley Technologies

    17 days ago

    It system administrator

    Why Smiley Smiley Technologies is a FinTech company providing technology to community banks across the US. We’re known for a people-first culture where employees are trusted to think, contribute and...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)
  • Goodwill Industries of Arkansas

    Goodwill Industries of Arkansas

    17 days ago

    Assistant store manager

    Job Details: Level: Management Job Location: 5262 The Ranch - Little Rock, AR Position Type: Full Time Salary Range: $21.00 Hourly Job Shift: Any Responsible for the operation of the store in the...

    onsite, Little Rock, AR, United States
    $42k/yrFull TimeJunior (<2 years)
  • State of Arkansas

    State of Arkansas

    17 days ago

    It infrastructure analyst

    Position Number: 22087793 County: Pulaski Posting End Date: 10/15/2026 Anticipated Starting Salary: 66458 This position serves as the network manager and virtual system manager in the PSC's IT...

    onsite, Little Rock, AR, United States
    $66k – $108k/yrFull TimeJunior (<2 years)
  • PwC

    PwC

    18 days ago

    Ctio - platform support operations manager - manager

    Job Description & Summary The Opportunity As a Platform Support Operations Manager, you will play a pivotal role in designing and implementing secure IT systems that enhance business operations. Your...

    onsite, Albany, NY, United States
    $74k – $244k/yrFull TimeVP / C-level
  • State of Arkansas

    State of Arkansas

    18 days ago

    User support coordinator

    User Support Coordinator Position Number: 22082691 County: Pulaski Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class...

    onsite, Little Rock, AR, United States
    $60k – $99k/yrFull TimeJunior (<2 years)
  • Nova Technologies, an Employee-Owned Engineering Company

    Nova Technologies, an Employee-Owned Engineering Company

    18 days ago

    Simulator tech i

    THE OPPORTUNITY Support C-130J MATS training operations at Dyess AFB by maintaining, operating, troubleshooting, and documenting training-device systems. As a Simulator Technician I, you'll perform...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Arkansas Children's Hospital

    Arkansas Children's Hospital

    20 days ago

    Manager administrative support

    ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • University of Arkansas

    University of Arkansas

    23 days ago

    Associate it onsite support

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Ritter Communications

    Ritter Communications

    24 days ago

    Network support specialist

    Rightfiber is one of the nation’s largest privately held telecommunications platforms, formed through the merger of Ritter Communications and Great Plains Communications in 2026. The combined...

    onsite, Jonesboro, AR, United States
    Full TimeJunior (<2 years)
  • Crain Automotive

    Crain Automotive

    a month ago

    It technician

    IT Technician Crain Automotive is seeking a knowledgeable, dependable, and proactive IT Technician to support our growing network of automotive dealerships. This position provides both onsite and...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Bank OZK

    Bank OZK

    a month ago

    Avp, cmdb administrator

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeVP / C-level
  • Uniti

    Uniti

    a month ago

    It tech support

    Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and...

    onsite, Dalton, GA, United States
    Full TimeSenior (5+ years)
  • Arkansas Department of Transportation

    Arkansas Department of Transportation

    a month ago

    It server administrator

    Posting closes 10/12/2026 The IT Server Administrator position is responsible for the day-to-day operational support of server and cloud-based technology solutions to ensure the Department's needs...

    onsite, Little Rock, AR, United States
    Full TimeMiddle (2-4 years)

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