Leonard Management/McDonald's

Leonard Management/McDonald's

·19 hours ago

It specialist

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Location

onsite, Elkhorn, NE, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Clear CommunicationBusiness Process AnalysisSystems AnalysisTechnology Solution DesignFunctional SpecificationsSystem ImplementationChange ManagementSystem IntegrationUser TrainingUser Account ManagementAccess ManagementTroubleshootingProblem SolvingIT SupportTraining and Development

Job Description

Job Details:

Job Location: LEONARD MANAGEMENT INC - ELKHORN, NE

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Leonard Management Inc. is currently seeking an IT Specialist in its Elkhorn, NE location. The IT Specialist is responsible for analyzing existing business processes and systems, identifying areas for improvement, and designing technology solutions to optimize efficiency, developing functional specifications, and overseeing the implementation of new systems or enhancements to existing ones, often including user training and support. This position will have an office located in the Elkhorn, NE corporate office but will travel to other locations regularly.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

  • Strong, Clear Communication: Frequently providing any relevant information items like equipment changes, projects and training.
  • Training and Development: Work with Restaurant teams to identify individuals to train and develop into restaurant IT support.
  • Current System and Change Management: Work with Restaurant IT teams to maintain current systems and implement new systems, ensuring seamless integration with existing infrastructure.
  • End User Training: Deliver training programs to end users on new system functionalities.
  • User Account Management: Account setup and access management, including EID's and email.
  • Assist Troubleshooting: Troubleshooting and problem solving issues with all technology equipment.
  • Other Duties as Assigned

Education

Bachelor’s Degree preferred.

Experience

Previous experience in IT or an IT role. Prior work experience in a Quick Service Restaurant preferred.

Certificates & Licenses

Valid driver’s license required.

Qualifications:

Ready to join the team?

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