ABOUT WESTERN STATES

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation. By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow.

Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success. Safety actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards. Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.

Customer Care Commitments

• Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.
• Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
• Build Trust – Take ownership, act with urgency, and follow through on commitments.
• Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS:

Fleet Management

Manages and maintains the Heavy Rents fleet for optimal use striving to bring unscheduled machine downtime to zero by working closely with the Heavy Rents Manager, Heavy Rents Fleet Maintenance Advisor, Heavy Rents Service Supervisor and Service Departments to manage large and technical repairs, returning machines to rental ready status. Initiates, monitors, and schedules machine preventative maintenance for efficiency. Provides direction to Heavy Rents Maintenance Advisor and Heavy Rents Service Supervisor with regard to major failures and large repairs. Analyzes failures and implements safeguards to prevent premature failures. Utilizes asset management/fleet production systems, such as Vision Link and Equipment Management Group, to assist with maintenance management. Monitors and Maintains Heavy Rents fleet tire inventory. Provides tire wear data and makes recommendations to Heavy Rents Manager with regard to spec, useful life and replacement schedule. Establishes machine/component life expectations and aligns maintenance and repair practices to achieve them. Provides recommended replacement schedule with supporting detailed analysis to Heavy Rents Manager for all machine categories. Provides recommended machine specifications with supporting detailed analysis. Orchestrates the roll out of aged Heavy Rents fleet and ensures machines are in “sell ready” condition. Serves as backup to Heavy Rents Service Supervisor and Heavy Rents Maintenance Advisor as necessary. Works to achieve Return to Ready and Rental Fleet Availability in alignment with Heavy Rents targets.

Reporting and Logistics

Communicates with Heavy Rents Manager regarding fleet maintenance costs and condition. Plans maintenance costs and budgeting according to fleet age, hours, condition, current economic trends and company forecasts. Tracks fleet hours and collaborates with Heavy Rents Service Supervisor to ensure maintenance schedules, inspections and PM’s are completed within allowed hour range. Monitors oil samples and trends to schedule maintenance and repairs. Ad hoc reporting, as needed and in a timely manner to Heavy Rents Manager. Reviews schedule of repairs with Heavy Rents Manager, Heavy Rents Service Supervisor and Heavy Rents Maintenance Advisor. Assists Heavy Rents Manager in new machine configurations and specs.

KNOWLEDGE SKILLS AND ABILITIES:

• Knowledge and use of Microsoft computer products or other comparable systems required.
• Strong organizational, time management and communications skills.
• Excellent customer service skills.
• Highly motivated, self-starter that is innovative, detail oriented, and assertive.
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance.
• Working within and promoting Western States’ purpose, vision and values.

EDUCATION AND EXPERIENCE:

Proof of high school diploma or General Education Degree (GED). Three years minimum maintenance or repair experience. Preference given for experience managing and scheduling machine repairs and preventative maintenance. One-year minimum supervisory experience preferred. Must be able to communicate (speak, read, comprehend, write in English). Valid driver’s license and acceptable driving record required.

PHYSICAL CHARACTERISTICS:

Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting. Ability to lift up to 45 lbs.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive.