POSITION DESCRIPTION

The Event Coordinator assists in the development and operation of travel programs for existing clients by providing a level of support to the internal team members that exceeds expectations. This position will assist in the development and maintenance of key supplier and client relationships.

The Event Coordinator assists Buyers, Event Managers, and Senior Event Managers in their efforts to operate successful and profitable travel programs for ITA Group clients.

POSITION REQUIREMENTS

• Associate’s or Bachelor’s degree preferably in Event Management, Marketing or Business Administration, or equivalent work experience.
• Minimum two years work experience in a related field, customer service or retail industry.
• Ability to handle numerous projects and to prioritize workload; effective organizational skills with an ability to manage details.
• Ability to think and act in a proactive manner. Capable of seeing the big picture while understanding how each element contributes to the greater whole. Must be competent to project how a change or delay in one area will impact the overall project. Willingness to try new ideas and challenge status quo.
• Experience in effective communication and relationship building skills and business writing. Ability to interact with all levels of client management.
• Demonstrated proficiency with Microsoft® PowerPoint, Microsoft® Word and Microsoft® Excel. Experience with Project Management Software, Visio and CRM system knowledge a plus, but not required.
• Effective problem solving skills.
• Ability to display a sense of urgency, ownership and accountability.
• Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.

To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.

ITA Group, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Company.