Position Summary

The ECM Senior System Administrator manages operations associated with various imaging systems employed by the CSCU system to gather, archive and manage business content, including front-end scanning, Enterprise forms imports, Enterprise forms and workflow development, as well as back-end systems and 3rd party integrations used to manage and store content. ECM Senior System Administrator functions as an internal consultant, managing standard operating procedures, resource person, and trainer to all levels of personnel, customer groups in accordance with the objectives of the CSCU System and Banner related suite of products.

Example of Job Duties

• Directs, coordinates and works collaboratively with the CSCU system-wide ECM teams to provide standardized solutions to meet the needs of the various divisions within the colleges and universities across the System.
• Directs, maintains, implements, and supports the ECM application(s), at the system level by working closely with customers and vendor to troubleshoot and resolve all levels of issues.
• Designs, develops, and maintains disk groups, document type groups, document types, keyword types, autofill sets, and scan queues for CSCU system.
• Design, implement and maintain a security scheme for the campus group in compliance with system office standards, for colleges and universities across the System.
• Is proactive in identifying enterprise wide application requirements and communicating solutions while promoting enterprise wide standardization, for CSCU application users.
• Designs and creates custom queries based on campus group requirements, workflows based on business logic and processes, and supports other campus administrators in the design and creation of forms.
• Works in 'Project Team Environment' to assist in providing standardized solutions for clients.
• Oversees system wide usage and evaluates/maintains data flows, middleware, and meta data to ensure systems connectivity, accuracy, and data management.
• Oversees system wide vendor support, coordinating with staff on upgrades, maintenance outages, defining and establishing schedules, setting priorities, providing support, direction and coordination for multiple institutions, dealing with administrative issues across the enterprise.
• Works directly with vendors and technical support staff on system wide ERP integration and upgrades, monitors and maintains SLAs and performance metrics, provides trouble shooting and performance tuning.
• Support system efforts of records management, data retention policies and document conversion staff to ensure the efficient and effective utilization of systems to meet their operational requirements, for all institutions.
• Designs, develops and implements automated procedures using document import processes.
• Works closely with system campuses to analyze business needs and define associated ECM requirements.
• May supervise professional staff and/or student workers.
• Uses operational expertise to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient products.
• Works in collaboration with the local and system office Administrative ERP system governance committees in support of ECM, data warehouse, analytics, data governance, data flow and digital retention policies.
• Assist and directs discovery and documentation of business requirements for new solutions.

Minimum Qualifications

• Bachelor's degree in Computer Science, MIS, Management, or related subject.
• A minimum of 6 years of demonstrated experience with the planning, developing and operation of business intelligence, document imaging, Enterprise workflow, records management, and/or reporting solutions.
• Excellent verbal and written communications skills.
• Project Management experience.

Preferred Qualifications

• Master's degree

Starting Salary

Minimum Salary; $102,542 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.

Application Instructions

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.