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  4. IT Support Manager

Onsite It Support Manager jobs in Hartford, Connecticut, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager, On-Site: Build Your Career in Hartford, CT

Hartford's growing business and insurance sectors continue to fuel demand for skilled technology leadership, and companies across the region are actively looking to hire an IT support manager. This on-site opportunity offers 139 open positions for professionals ready to oversee help desk operations, streamline technical workflows, and lead support teams within a dynamic, collaborative environment.

Employers seeking IT support manager jobs in Hartford typically look for strong troubleshooting abilities, solid knowledge of network systems, hardware, and software platforms, along with proven leadership and communication skills. Familiarity with ticketing systems, IT service management frameworks, and vendor coordination is highly valued. Candidates who can balance technical expertise with people management, prioritize incidents effectively, and mentor junior staff tend to stand out in a competitive hiring landscape.

On-site IT support manager positions in Hartford generally involve direct oversight of local infrastructure, in-person coordination with cross-functional teams, and hands-on problem resolution that remote setups can't replicate. The regional market shows steady demand as businesses modernize their IT operations and prioritize responsive, reliable technical leadership. Employers value professionals who can be physically present to manage escalations, train staff, and maintain smooth day-to-day technology operations.

If you're ready to take the next step, explore current IT support manager vacancies and discover how your experience can make an impact. Global Work AI connects motivated professionals with employers seeking dependable, hands-on leadership, so take a moment to browse opportunities and find the right fit for your career today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the typical salary for an it support manager in Hartford?

    In Hartford, an it support manager usually earns a mid-to-upper five-figure salary, with many postings landing around $85,000 to $115,000 a year. Pay can rise with larger team leadership duties, vendor oversight, cybersecurity exposure, or responsibility for multiple office locations across Connecticut. Benefits, bonuses, and overtime policy can also affect total compensation. Since local budgets vary by industry, it helps to compare current Hartford listings against similar IT operations roles before setting expectations.
  • What skills and qualifications are required for an it support manager role?

    Employers in Hartford typically look for a mix of technical depth and people management. Strong troubleshooting across Windows, Microsoft 365, networking basics, endpoint tools, and service desk workflows is common, along with experience leading tickets, coaching staff, and setting service standards. A bachelor’s degree in information technology or a related field is often preferred, though proven experience can offset formal study. Clear communication, documentation habits, and vendor coordination matter in corporate office settings, so reviewing the skill mix in local postings is a smart next step.
  • What does an it support manager do on a daily basis in a corporate office environment?

    Day to day, this role keeps employee technology running smoothly. In a Hartford corporate office, an it support manager may prioritize incoming incidents, oversee help desk staff, approve escalations, and track service-level performance. The work often includes managing laptops, meeting-room systems, access requests, patch schedules, and coordination with network or security teams. A good portion of the day also goes to reporting, process improvement, and handling end-user communication. Comparing duties across similar manager roles can show how hands-on the position will be.
  • What hiring steps should candidates expect for an it support manager job in Hartford?

    The hiring process usually starts with a resume screen, followed by one or more interviews with HR, IT leadership, and sometimes business stakeholders. In Hartford, candidates may be asked about team supervision, incident management, budgeting, and support metrics, plus technical scenarios tied to a corporate office. Some employers add a practical exercise or leadership case study. Reference checks and background screening are also common. Preparing examples of past service improvements and team wins can make the next stage easier to navigate.
  • Is prior experience in help desk, desktop support, or systems administration required for this role?

    Most employers strongly prefer that background because it shows real exposure to user support, device management, and infrastructure basics. For an it support manager in Hartford, experience in help desk, desktop support, or systems administration often serves as the foundation for leading a team and making sound escalation decisions. Some organizations will consider candidates who have led technical projects or supervised support staff without a pure hands-on path, but they usually expect similar operational knowledge. Checking whether a posting says “required” or “preferred” is useful.
  • What certifications help candidates stand out for an it support manager job in the USA?

    Widely recognized credentials can strengthen an application, especially when they align with enterprise support work. CompTIA A+, Network+, or Security+ are valued for broad technical coverage, while ITIL Foundation can help show service management knowledge. Microsoft certifications tied to Windows, Microsoft 365, or Azure are also useful in many USA corporate environments. If the role has a leadership or project focus, PMP or similar training may add value. The best choice depends on the tools used by the employer, so compare certifications with local and national listings.
  • What should candidates know about on-site work requirements for an it support manager role?

    Because this is an on-site position in Hartford, candidates should expect regular presence in the office for hands-on troubleshooting, device setup, walk-up support, and coordination with internal teams. Physical attendance often matters for meeting-room support, onboarding, hardware swaps, and faster response during outages. Some employers may allow limited flexibility, but the core schedule is usually tied to business hours and office coverage needs. Reviewing commute expectations, parking, and after-hours support duties can help candidates judge whether the role fits their routine.

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139 jobs found

  • Infosys

    Infosys

    Today

    Team lead 4a - travelers

    Job Description: In this role, you will manage a team of executives in customer service operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the...

    onsite, Hartford, CT, United States
    Full TimeLead / Manager
  • Accenture

    Accenture

    Today

    Technology/utilities - meter data management system lead

    We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our...

    onsite, Albany, NY, United States
    $74k – $219k/yrFull TimeLead / Manager
  • Southwest Airlines

    Southwest Airlines

    2 days ago

    Supervisor customer service - bdl

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

    onsite, Hartford, CT, United States
    $73k – $76k/yrFull TimeJunior (<2 years)
  • Hertz

    Hertz

    2 days ago

    Sales and service specialist

    The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental...

    onsite, Hartford, CT, United States
    $34k/yrFull TimeJunior (<2 years)
  • InterCommunity Health Care

    InterCommunity Health Care

    3 days ago

    Recovery support specialist, full time, 1st shift

    We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025! Join a Mission That Matters InterCommunity,...

    onsite, East Hartford, CT, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    3 days ago

    Workforce access management senior manager

    We Are Accenture Security helps organizations prepare, protect, detect, respond, and recover along with all points of the security lifecycle. Cybersecurity challenges are different for every business...

    onsite, Albany, OR, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    5 days ago

    Customer growth strategy senior manager | utilities

    We Are: Accenture Song’s Utilities team, a group of management consultants helping leading organizations reinvent service as a driver of customer trust, operational efficiency, and satisfaction. We...

    onsite, Albany, OR, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • CHRYSALIS CENTER INC

    CHRYSALIS CENTER INC

    6 days ago

    Community case manager-liberty gardens

    Job Details Level: Experienced Job Location: Chrysalis Center Inc - Hartford, CT Position Type: Full Time Education Level: 2 Year Degree Salary Range: $24.36 - $27.43 Hourly Travel Percentage: Up to...

    onsite, Hartford, CT, United States
    $49k – $55k/yrFull TimeJunior (<2 years)
  • InterCommunity Health Care

    InterCommunity Health Care

    7 days ago

    Residential support specialist - tues - sat, 7:00 am - 3:30 pm

    We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025! Join a Mission That Matters InterCommunity,...

    onsite, Hartford, CT, United States
    Full TimeJunior (<2 years)
  • Travelers

    Travelers

    8 days ago

    Research operations - marketing & communications intern

    Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property...

    onsite, Hartford, CT, United States
    $48k – $52k/yrFull TimeEntry with Degree
  • Accenture

    Accenture

    8 days ago

    Software product management senior manager pre sales

    About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries....

    onsite, Albany, NY, United States
    $133k – $271k/yrFull TimeSenior (5+ years)
  • Advance Auto Parts

    Advance Auto Parts

    9 days ago

    Salesperson

    Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems,...

    onsite, Hartford, CT, United States
    $34k – $36k/yrPart TimeJunior (<2 years)
  • Connecticut Children's

    Connecticut Children's

    10 days ago

    Patient experience liaison- 40hr

    Under general supervision, represents and interprets the mission, policies, procedures and services of Connecticut Children’s to patients and family members in support of Service Excellence and the...

    onsite, Hartford, CT, United States
    Full TimeJunior (<2 years)
  • EY

    EY

    13 days ago

    Sap - is-u customer service manager - consulting - location open

    Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

    onsite, Akron, OH, United States
    $143k – $297k/yrFull TimeLead / Manager
  • Plimpton & Hills Corp Inc

    Plimpton & Hills Corp Inc

    13 days ago

    Showroom customer care representative

    Company Overview: Plimpton & Hills Showroom provides homeowners, contractors, designers, and builders with a premier shopping experience for kitchen and bath products, fixtures, and accessories from...

    onsite, Hartford, CT, United States
    Full TimeEntry with Degree
  • Community Partners in Action

    Community Partners in Action

    14 days ago

    Youth mentor

    JOB TITLE: Youth Mentor REGIONS Staff Secure Residential Treatment Program for Male Youth LOCATION: Hartford, CT SALARY: $23.97 per hour ($49,854 annually) AGENCY DESCRIPTION: One of the oldest...

    onsite, Hartford, CT, United States
    $48k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    14 days ago

    Lead network engineer ii

    LEAD NETWORK ENGINEER II Engineering and Product | Cloud Integrated Infrastructure Same job available in 37 locations Atlanta, Georgia, United States Austin, Texas, United States Baltimore, Maryland,...

    onsite, Atlanta, GA, United States
    $141k – $278k/yrFull TimeLead / Manager
  • Endava

    Endava

    14 days ago

    Junior service desk agent

    Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry...

    onsite, Hartford, CT, United States
    $40k – $45k/yrFull TimeJunior (<2 years)
  • Community Partners in Action

    Community Partners in Action

    14 days ago

    Case manager transitional house program

    Case Manager, Hartford Transitional House (HTH), Hartford, CT SALARY: $27.93 Per Hour ($58,100 annually) AGENCY DESCRIPTION One of the oldest organizations of its kind in the country, Community...

    onsite, Hartford, CT, United States
    $56k/yrFull TimeJunior (<2 years)
  • COMMUNITY SOLUTIONS INC

    COMMUNITY SOLUTIONS INC

    15 days ago

    Case manager supervisor

    Job Details: Job Location: CT - Watkinson House - Hartford, CT Position Type: Full Time Education Level: Bachelors Degree Salary Range: $59370.69 - $59370.69 Salary/year Travel Percentage: Up to 25%...

    onsite, Hartford, CT, United States
    $59k/yrFull TimeJunior (<2 years)
  • HireVenture

    HireVenture

    16 days ago

    Systems engineer

    Job Title: Systems Engineer Job Type: Full-Time, Direct Hire Locations: Hartford, CT Compensation: USD $85,000 - $95,000 Work Arrangement: Based on the location of the Project About HV Talent Group...

    onsite, Hartford, CT, United States
    $85k – $95k/yrFull TimeSenior (5+ years)
  • Hartford HealthCare Medical Group

    Hartford HealthCare Medical Group

    19 days ago

    Supervisor- access center

    Location Detail: 100 Pearl Street Hartford (10484) Shift Detail: Monday-Friday This is an on-site position located in downtown Hartford. Start here at Hartford HealthCare and be part of something...

    onsite, Hartford, CT, United States
    Full TimeLead / Manager
  • Harc Inc

    Harc Inc

    20 days ago

    It support & operations coordinator

    IT Support & Operations Coordinator Job Description Location: Hartford, CT FLSA Classification: Full-Time, Non-Exempt Reports To: Chief Financial and Administrative Officer Harc provides lifetime...

    onsite, Hartford, CT, United States
    Full TimeJunior (<2 years)
  • K2 Services

    K2 Services

    20 days ago

    Site manager

    About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide...

    onsite, Hartford, CT, United States
    $80k – $90k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    21 days ago

    Service ccaas technology delivery lead

    We Are: Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the...

    onsite, Albany, NY, United States
    $133k – $338k/yrFull TimeLead / Manager
  • InterCommunity Health Care

    InterCommunity Health Care

    22 days ago

    Yas reset support specialist - part time - 16 hours

    Description We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025! Join a Mission That Matters...

    onsite, East Hartford, CT, United States
    Part TimeJunior (<2 years)
  • Accenture

    Accenture

    23 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • Wheeler

    Wheeler

    a month ago

    Bilingual recovery support specialist- safe family recovery

    Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health,...

    onsite, Hartford, CT, United States
    $44k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology, media & entertainment (tme)

    SERVICES STRATEGY MANAGER – TECHNOLOGY, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    Services strategy manager – technology

    SERVICES STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    a month ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    a month ago

    It engineering and strategy transformation senior manager

    IT ENGINEERING AND STRATEGY TRANSFORMATION SENIOR MANAGER Strategy, Growth, and Transformation | Enterprise Technology Strategy and Transformation Same job available in 37 locations Atlanta, Georgia,...

    onsite, Atlanta, GA, United States
    $163k – $322k/yrFull TimeSenior (5+ years)
  • Siemens

    Siemens

    a month ago

    Fire alarm & life safety service supervisor

    Position Location: This role supports our Cromwell, CT branch location, which serves customers throughout the greater Hartford, CT area. Here at Siemens, we take pride in enabling sustainable...

    onsite, Hartford, CT, United States
    $76k – $130k/yrFull TimeLead / Manager
  • The Aero ALL-GAS Company

    The Aero ALL-GAS Company

    a month ago

    Counter sales representative

    Are you ready to join a fun and exciting working environment with a family-oriented company? Fantastic! The ALL-GAS Company in Hartford, CT is exactly what you’re looking for. As a Counter Sales...

    onsite, Hartford, CT, United States
    Full TimeJunior (<2 years)

10,000,000+ more jobs available!