Now Hiring: Donor Engagement Operations Manager

Department: Development | Reports to: Director of Giving and Engagement | Status: Full-Time, Exempt

Salary Range: $70,000- $75,000 annually

Location: Ashland, OR

Principal Duties and Responsibilities (Essential Functions):

• Lead and execute all aspects of planning and execution for major events for the theatre.
• Ensure events are delivered successfully, meeting organizational goals, staying within budget, and providing a positive audience experience.
• Establish event goals and ROIs, and make recommendations for event continuation or discontinuation based on metrics.
• Collaborate with Development Team members to budget, design and produce donor-related events.
• Execute all aspects of event logistics including negotiating contracts with venues, vendors, performers, and other service providers.
• Develop and oversee budgets for events, including reconciling and paying vendors and personnel in a timely manner.
• Collaborate with Volunteer Coordinator to recruit and train volunteers for event support.
• Create and coordinate invitations, track RSVPs in Tessitura and prepare follow up communications post event.
• Provide oversight and staffing for all events.
• Ensure all donor events are on Development staff’s, senior leaders’, and board members’ calendars as necessary with accurate, up-to-date details and accompanying event documents.
• Manage Events calendar and keep statuses up to date in events tracking systems.
• Complete occasional prospect research projects and help draft dossiers, bios and event scenarios as needed.
• Serve as primary liaison to producing and artistic teams to schedule actors and artists for events, experiences and meetings.
• Support the Director of Campaign and Major Gifts with off-site events and trips.
• Oversee engagement and event RSVPs, schedule, staffing, and attendees.
• Update and distribute event attendee lists to development staff, collaborators and volunteers.
• Support the Development team with staffing the development front desk area and answering the Development main line and inboxes when needed.
• Support the Board Relations Manager with Board Dinners and events.
• Other duties as assigned.
• Serve as an advocate and ambassador for OSF.

Minimum Qualifications & Skills:

• Minimum 3-5 years of experience managing complex projects, events, or stakeholder-facing programs in a nonprofit, hospitality, education, arts, healthcare, or corporate environment.
• Ability to think quickly and clearly solve problems under pressure.
• Ability to deal effectively and efficiently with a wide range of individuals within and outside of OSF.
• High degree of organizational skills and attention to detail.
• Ability to multitask easily.
• Ability to negotiate competing timelines and deadlines.
• Ability to hold the big picture while focusing on the details.
• Ability to work both independently and as a member of a team.
• Proven ability to oversee and execute multiple logistical aspects of event planning and coordination.
• Fluent with Microsoft suite, experience with Tessitura or similar CRM preferred.
• Demonstrated initiative, energy, and passion for event coordination.

Preferred Qualifications & Skills:

• Ability to work with project and task management tools like Asana.

Physical Ability:

• Ability to lift and carry a minimum of thirty-five pounds.
• Ability to sit, stand and walk for extended periods of time.

Hours Requirements:

• Must be willing to work Evenings and Weekends.
• Some travel may be required.

Compensation:

$70,000-$75,000