Company Description

Job Description

Position: Desktop Support Engineer

Location: Newark, NJ

Schedule: 5 days per week, onsite.

Interview Process: Initial phone screening, followed by an in-person interview.

You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.

Requirements:

• 4–6 years’ experience or college degree
• Windows AD, Office 365, DHCP, DNS, LAN/WAN
• Ticketing system, asset management, vendor coordination
• Strong customer service and communication skills
• Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Note: Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM. Must be available to work Saturdays and certain holidays as part of a 24/7 support team.

Additional Information

All your information will be kept confidential according to EEO guidelines.