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  3. IT Support Manager

Onsite It Support Manager jobs in New Jersey, USA

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IT Support Manager Jobs in New Jersey — On-Site Opportunities for Tech Leaders

The demand for skilled IT support managers continues to rise across New Jersey, with organizations seeking on-site leadership to keep technology infrastructure running smoothly. Currently, 454 open positions are available for professionals ready to take charge of technical teams in a hands-on environment. This role offers a chance to make a direct impact within a dynamic, fast-paced industry.

Employers hiring an IT support manager typically look for strong troubleshooting skills, deep knowledge of network administration, and familiarity with ITIL best practices. Excellent communication and leadership abilities are essential, as this position involves managing help desk teams, coordinating with vendors, and ensuring smooth day-to-day operations. Experience with ticketing systems, cybersecurity fundamentals, and cross-departmental collaboration further strengthens a candidate’s profile in this competitive field.

On-site IT support manager roles in New Jersey often involve direct oversight of technical teams, ensuring immediate response to hardware and software issues within corporate offices. As businesses across the state modernize their infrastructure, demand for experienced managers who can lead in-person teams remains strong. This hands-on approach fosters faster resolution times and better alignment with organizational goals, making it an appealing path for those who thrive in collaborative office settings.

If you’re ready to advance your career and explore IT support manager vacancies, now is the perfect time to act. Global Work AI connects motivated professionals with top employers seeking a dedicated IT support manager to strengthen their technical operations. Explore current IT support manager positions and take the next step toward a rewarding, hands-on career.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in New Jersey?

    In New Jersey, an IT support manager typically earns a salary that sits above the national median because of the state’s dense technology, finance, and healthcare markets. Current industry estimates often place pay in the roughly $95,000 to $130,000 range, with higher totals possible in Newark, Jersey City, and other high-cost areas when bonuses and overtime are included. Experience, team size, and shift coverage can move compensation up or down. Reviewing current listings in New Jersey and comparing similar leadership roles can give a more precise picture.
  • What qualifications are needed for an IT support manager job?

    Most employers look for a mix of formal education and hands-on support leadership. A bachelor’s degree in information technology, computer science, or a related field is commonly preferred, although strong experience can sometimes substitute for it. In an IT support manager role in New Jersey, hiring teams often want several years in help desk, desktop support, or systems administration, plus proven people-management ability. Familiarity with ticketing workflows, service-level targets, and user communication is important. Checking local job ads helps narrow the exact background each employer expects.
  • What technical skills are required for an IT support manager role?

    Strong technical breadth matters because this position bridges staff supervision and day-to-day troubleshooting. Candidates are usually expected to understand Windows and macOS environments, Microsoft 365 or Google Workspace, networking basics, endpoint tools, identity and access management, and common remote-support platforms. In an on-site IT support manager job, experience with hardware repair, imaging, printer issues, and account provisioning is also valuable. Knowledge of ITIL practices and service desk metrics can be a plus. Comparing these skills with nearby New Jersey openings can show which tools appear most often.
  • What are the main responsibilities of an IT support manager on-site?

    This on-site role centers on keeping users productive while coordinating a reliable support operation. Typical duties include supervising help desk staff, prioritizing tickets, resolving escalations, maintaining devices and software, and making sure issues are handled within agreed timelines. In New Jersey workplaces, an IT support manager may also oversee office hardware deployments, access requests, vendor coordination, and basic network or conference-room support. Because the job is site-based, quick response and visible team leadership matter. Reviewing current postings can clarify how each employer balances management with hands-on work.
  • What does the hiring process look like for an IT support manager position in New Jersey?

    The process usually starts with an application review focused on technical depth and supervisory experience. In New Jersey, employers commonly follow with one or more interviews that may include a recruiter screen, a hiring manager discussion, and a panel or technical round. Some companies add scenario-based questions about ticket escalation, service recovery, or team coaching. References and background checks are also common, especially for roles with system access. The best way to prepare is to compare recent listings and note the tools, leadership style, and business setting each employer emphasizes.
  • What certifications help candidates stand out for an IT support manager job?

    Certifications can strengthen a candidate profile when they match the tools and service model used by the employer. Widely respected options include CompTIA A+, Network+, and Security+, as well as ITIL Foundation for service management. In Microsoft-heavy environments, credentials tied to Microsoft 365 or Azure can be useful, while Cisco or Apple certifications may matter in specific workplaces. For an IT support manager in New Jersey, the best choice often depends on the industry and stack. Comparing local postings can reveal which certifications are most valued.
  • What career growth opportunities are available after becoming an IT support manager?

    This position can lead into broader technology leadership once a manager has proven results in service quality and team development. Common next steps include IT operations manager, service desk director, systems manager, or infrastructure leadership roles. In larger New Jersey employers, it can also open paths toward project management, cybersecurity operations, or enterprise service delivery. Some professionals later move into director-level positions or cross-functional IT strategy work. Tracking related openings and required experience can help map the most realistic progression for your background.

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454 jobs found

  • WSA Americas

    WSA Americas

    Today

    Customer solutions specialist

    WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back...

    onsite, Woodbridge Township, NJ, United States
    Full TimeJunior (<2 years)
  • Tyler Distribution Centers LLC

    Tyler Distribution Centers LLC

    4 days ago

    Regional manager, customer solutions

    We are seeking a dynamic, people-focused Regional Manager of Customer Solutions to lead and strengthen our regional customer service operations. This on-site leadership role is ideal for an...

    onsite, Cranbury Township, NJ, United States
    $70k – $75k/yrFull TimeLead / Manager
  • Signet Jewelers

    Signet Jewelers

    5 days ago

    Assistant store manager - banter by piercing pagoda - quaker bridge mall

    We have many opportunities available on our other career site pages. Click here to link to our careers page! “Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people...

    onsite, Lawrence Township, NJ, United States
    $33k – $53k/yrFull TimeJunior (<2 years)
  • ConnectiveRx

    ConnectiveRx

    5 days ago

    Manager, patient support - afford svcs

    Overview Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription...

    onsite, Hanover Township, NJ, United States
    $62k – $106k/yrFull TimeLead / Manager
  • Boldyn Networks

    Boldyn Networks

    5 days ago

    Field services representative

    We wear your colors! Field Service Representative Lawrence Township, NJ About the role: Passionate about network infrastructure? Your next role will ensure the networks we manage exceed the...

    onsite, Lawrence Township, NJ, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Snack Innovations

    Snack Innovations

    5 days ago

    Customer experience manager

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Vision insurance Snack Innovations is the parent company behind Drizzilicious, Smart Fries, Natural Endurance, and Sunday...

    onsite, Piscataway Township, NJ, United States
    Full TimeLead / Manager
  • LEGACY TREATMENT SERVICES GROUP

    LEGACY TREATMENT SERVICES GROUP

    10 days ago

    Direct support professional - make a difference!

    Job Details: Job Location: Insieme - Burlington County, NJ Position Type: Full Time Education Level: High School Salary Range: $15.92 - $18.00 Hourly Job Shift: Any Job Category: Nonprofit - Social...

    onsite, Burlington County, NJ, United States
    $32k – $36k/yrFull TimeMiddle (2-4 years)
  • PSEG

    PSEG

    10 days ago

    10949 associate it technician

    Requisition: 84098 Salary Range: $59,400 - $89,100 Work Location Category: Onsite We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more...

    onsite, Lower Alloways Creek Township, NJ, United States
    $59k – $89k/yrFull TimeJunior (<2 years)
  • Grace Community Care and Homes Inc.

    Grace Community Care and Homes Inc.

    11 days ago

    Direct support professional day habilitation

    Grace Community Care & Homes is developing its Developmental Disabilities and Autism department and seeks a Direct Support Professional Day Habilitation. The role will contribute to person-centered...

    onsite, Hamilton Township, NJ, United States
    $34k – $42k/yrPart TimeJunior (<2 years)
  • Arch Insurance Group Inc.

    Arch Insurance Group Inc.

    12 days ago

    Data warehouse support manager

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential....

    onsite, Farmington, CT, United States
    $145k – $175k/yrFull TimeLead / Manager
  • Knitwell Group

    Knitwell Group

    12 days ago

    Store manager, garden state plaza

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Paramus, NJ, United States
    $61k – $73k/yrFull TimeJunior (<2 years)
  • BNY Mellon

    BNY Mellon

    12 days ago

    Specialist, client service management ii

    We’re seeking a future team member for the role of Specialist, Client Service Management II to join our Wealth Management team. This role is located in Berkeley Heights, NJ. In this role, you’ll make...

    onsite, Berkeley Heights, NJ, United States
    Full TimeMiddle (2-4 years)
  • RIVA Solutions, Inc.

    RIVA Solutions, Inc.

    13 days ago

    Administrative support specialist iii

    RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That’s RIVA. We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for federal government...

    onsite, Atlantic City, NJ, United States
    $50k – $60k/yrFull TimeSenior (5+ years)
  • Five Below

    Five Below

    13 days ago

    Interim part time support lead

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, West Long Branch, NJ, United States
    $32k/yrPart TimeLead / Manager
  • H

    HUDSON CITY CONSULTING LIMITED LIAB

    15 days ago

    Senior customer service associate

    We are hiring for a Sr. Customer Service Associate to start immediately. Essential Responsibilities Customer Service Operations Oversee the daily operations of both the Customer Service Tech and...

    onsite, Lyndhurst, NJ, United States
    $46k – $50k/yrFull TimeSenior (5+ years)
  • Arrive

    Arrive

    15 days ago

    Level 2 hardware support engineer

    We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on....

    onsite, Moorestown, NJ, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    16 days ago

    Assistant manager(04532) - 536 mantua pike

    Job Description Domino’s Assistant Manager Starting Pay: $17.00 per hour We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and...

    onsite, Woodbury, NJ, United States
    $34k/yrFull TimeNo Skills
  • Domino's

    Domino's

    16 days ago

    Assistant manager(04516) - 510 east landis ave

    Job Description Domino’s Assistant Manager Starting Pay: $17.00 per hour We’re looking for a dependable, motivated Assistant Manager to help lead our team, deliver excellent customer service, and...

    onsite, Vineland, NJ, United States
    $34k/yrFull TimeNo Skills
  • Platinum Global Talent Solutions

    Platinum Global Talent Solutions

    16 days ago

    It network support level 2 specialist

    About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT...

    onsite, New Jersey, NJ, United States
    Full TimeLead / Manager
  • OPEN ROAD AUTO GROUP

    OPEN ROAD AUTO GROUP

    16 days ago

    Auto service advisor - writer

    Automotive Service Advisor Join Our Team and Help Deliver an Exceptional Service Experience Annual Earnings $75,000-$125,000 Are you a customer-focused professional with a passion for the automotive...

    onsite, Bridgewater Township, NJ, United States
    $75k/yrFull TimeJunior (<2 years)
  • Andasol Management, Inc.

    Andasol Management, Inc.

    16 days ago

    Temp - assistant manager

    Who We Are? Trojan Storage is the best self-storage operator in the business with over 40+ locations in the U.S today! Simply put, we have the best people in the workplace with our amazing culture,...

    onsite, Englewood, NJ, United States
    Full TimeNo Skills
  • Allied World Assurance Company

    Allied World Assurance Company

    17 days ago

    Senior associate administrator, operations, service desk

    Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe...

    onsite, Atlanta, Georgia, United States
    Full TimeSenior (5+ years)
  • Peraton

    Peraton

    17 days ago

    It monitoring administrator

    Responsibilities Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA’s Brand-New Air Traffic Control System (BNATCS) contract. As...

    onsite, Atlantic City, NJ, United States
    $51k – $82k/yrFull TimeJunior (<2 years)
  • CMC Energy Services

    CMC Energy Services

    17 days ago

    Program support manager

    Job Description: JOB SUMMARY The Program Support Manager oversees and directs the operations of the Program Support function across multiple energy efficiency programs, ensuring efficient, accurate,...

    onsite, Hillsborough Township, NJ, United States
    $71k – $107k/yrFull TimeLead / Manager
  • Veranova L P

    Veranova L P

    17 days ago

    It support engineer

    Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on...

    onsite, West Deptford Township, NJ, United States
    $80k – $95k/yrFull TimeMiddle (2-4 years)
  • Parx Bensalem

    Parx Bensalem

    18 days ago

    Igaming support supervisor

    Job Details Ensure attainment of all Call Center call metrics. Provide daily direction to team members. Model and inspire professional response and resolution to all customer inquiries. Motivate,...

    onsite, Moorestown, NJ, United States
    Full TimeLead / Manager
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    18 days ago

    Technology support lead - technology resiliency | application portfolio

    As a Technology Support Lead in Asset & Wealth Management (AWM) Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production...

    onsite, Jersey City, NJ, United States
    Full TimeLead / Manager
  • The RealReal

    The RealReal

    18 days ago

    Senior product manager, customer experience (cx)

    About The Role The Customer Experience team owns the end-to-end digital experience for our customers, from discovery and engagement through shopping, purchase, and beyond. We are looking for a Senior...

    onsite, Bellflower, CA, United States
    $170k – $189k/yrFull TimeSenior (5+ years)
  • Bank of America

    Bank of America

    18 days ago

    Infrastructure management platform engineer

    Job Description: The Network Infrastructure Management Platforms Engineer Lead is responsible for establishing and leading the Enterprise Network Controller Platform Program supporting Cisco Catalyst...

    onsite, Jersey City, NJ, United States
    $108k/yrFull TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    19 days ago

    Part time desktop support

    Description - Part Time role. 18 hours per week Location is split between Princeton NJ and West Chester PA This company Trinity is support is for a company logistics for pharmaceuticals, on a weekly...

    onsite, Princeton, NJ, United States
    $50k – $60k/yrPart TimeJunior (<2 years)
  • H

    Heart to Heart Health Care Services

    19 days ago

    Assistant manager

    Position Overview: The Assistant Manager for Group Homes works under the supervision of the Program Director to provide supportive and compassionate care to residents while ensuring the smooth daily...

    onsite, Toms River, NJ, United States
    $46k/yrFull TimeJunior (<2 years)
  • LISCIOS ITALIAN BAKERY INC

    LISCIOS ITALIAN BAKERY INC

    19 days ago

    Customer support & order operations specialist

    Job Details: Level: Entry Job Location: ELLIS WAREHOUSE - GLASSBORO, NJ Education Level: Not Specified Salary Range: $16.50 - $16.50 Hourly Job Shift: Any Job Category: Customer Service We are...

    onsite, Glassboro, NJ, United States
    $33k/yrFull TimeJunior (<2 years)
  • Easterseals New Jersey

    Easterseals New Jersey

    19 days ago

    Lead direct support professional

    Location: Toms River, NJ (Ocean County) Schedule: Monday-Friday (1st shift) Why Join Easterseals NJ? Here’s why our team members choose us over others: Professional Growth: From onboarding to ongoing...

    onsite, Toms River, NJ, United States
    Full TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Consolidated Chassis Management, LLC

    Consolidated Chassis Management, LLC

    23 days ago

    It help desk technician

    Position Summary: The IT Help Desk Technician provides front-line technical support for the organization’s end users and computing fleet. This full-time role is responsible for day-to-day desktop...

    onsite, Rockaway Township, NJ, United States
    Full TimeMiddle (2-4 years)
  • JEVS Human Services

    JEVS Human Services

    23 days ago

    Community support counselor

    When you love what you do, it’s not a job—it’s a calling. At JEVS, we help the people we serve lead self-determined, connected, and fulfilling lives that strengthen themselves, their families, and...

    onsite, Robbinsville, NJ, United States
    Part TimeJunior (<2 years)
  • Van Cleef Engineering Associates LLC

    Van Cleef Engineering Associates LLC

    23 days ago

    It helpdesk technician ii

    Van Cleef Engineering is a dynamic, multi‐disciplined firm of Engineers, Certified Inspectors, Landscape Architects, Planners and Land Surveyors. We are committed to creating a personal and...

    onsite, Robbinsville Township, NJ, United States
    $48k – $69k/yrFull TimeJunior (<2 years)
  • BASF Catalysts

    BASF Catalysts

    24 days ago

    It specialist - iselin, nj and union, nj - contract position

    Leveraging its deep expertise as the global leader in catalysis and precious metals, BASF Environmental Catalyst and Metal Solutions (ECMS) serves customers in many industries including automotive,...

    onsite, Iselin, NJ, United States
    $60k/yrFull TimeLead / Manager
  • SBT Global, Inc.

    SBT Global, Inc.

    24 days ago

    Server administrator (manager / sr. manager)

    Company Description Position: Server Administrator (Manager / Sr. Manager) Department: Cloud Infrastructure Team Location: Englewood Cliffs, NJ Work Type: Full-Time / On-Site (5 days per week) Salary...

    onsite, Englewood Cliffs, NJ, United States
    $87k – $120k/yrFull TimeSenior (5+ years)

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