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  3. Customer Service Representative

Onsite Customer Service Representative jobs in Kansas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Customer Service Representative Jobs in Kansas: Build Your On-Site Career

On-site customer service representative jobs in Kansas are in steady demand as local businesses expand their support teams to meet growing customer needs. Employers currently have 329 open positions available for motivated individuals ready to join a dynamic, service-focused environment. This is an excellent opportunity for job seekers searching for customer service representative jobs in Kansas who want stable, on-site work with room to grow.

The most successful candidates bring strong communication skills, patience, and a genuine desire to help others solve problems efficiently. Employers hiring a customer service representative typically look for adaptability, basic computer proficiency, and the ability to stay calm under pressure during busy shifts. Attention to detail and a positive attitude go a long way, since representatives often juggle multiple customer inquiries while maintaining accuracy and professionalism. Previous experience in retail, hospitality, or call centers is a plus, though many companies offer on-the-job training for those eager to learn and grow within the role.

On-site customer service representative positions in Kansas generally involve working from a dedicated office or call center, allowing teams to collaborate closely and respond to customers in real time. This setup supports faster training, stronger mentorship, and better teamwork compared to remote alternatives. Regional hiring outlook remains strong, with companies across Kansas actively seeking dependable representatives to support growing customer bases and seasonal demand spikes throughout the year.

If you're ready to start or advance your career, explore the latest customer service representative vacancies available right now. Global Work AI connects motivated professionals with employers eager to hire a customer service representative who values communication and reliability. Take the next step today and discover opportunities that match your skills and goals.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average customer service representative salary in Kansas?

    In Kansas, pay for a customer service representative typically falls around $16 to $22 per hour, with annual earnings often landing in the mid-$30,000s to low-$40,000s depending on experience, employer size, and schedule. Kansas employers in retail, healthcare, logistics, and financial services may offer different rates, especially for on-site roles with evening or weekend coverage. Benefits can also affect total compensation, including paid time off and health coverage. To judge whether an offer is competitive, it helps to compare current listings across Kansas and review how similar support roles are paid.
  • What skills are required for a customer service representative job?

    Strong communication is essential, along with active listening, patience, and the ability to stay calm during stressful conversations. For a customer service representative position in Kansas, employers also look for computer literacy, accurate data entry, basic problem-solving, and comfort with phone, email, or chat systems. Many on-site teams value reliability, teamwork, and a professional tone when handling customer needs. If the role supports sales or accounts, product knowledge and order processing skills can matter as well. Reviewing current job descriptions can help you match your strengths to local employer expectations.
  • What qualifications do I need to apply for a customer service representative position?

    Most employers in Kansas ask for a high school diploma or GED, plus a solid work history that shows dependability and customer-facing experience. Some customer service representative jobs prefer candidates with prior call center, retail, or administrative backgrounds, while others provide training for entry-level hires. Familiarity with CRM software, Microsoft Office, or scheduling tools can strengthen an application. For certain industries, such as banking or healthcare, additional screening or compliance training may be part of the process. It is useful to compare qualifications across listings, since requirements can vary by employer and work setting.
  • What are the main responsibilities of a customer service representative?

    A customer service representative usually handles questions, resolves complaints, processes requests, and records interactions accurately. In Kansas, on-site teams may also manage returns, order updates, account changes, or coordination with other departments to close the loop for customers. The role often includes following company policies, maintaining service quality, and meeting response-time goals. Depending on the employer, responsibilities may extend to upselling, billing support, or technical troubleshooting. Because duties vary by industry, it helps to review each posting carefully and compare the tasks with your background before applying.
  • What does a customer service representative do on a daily basis?

    A typical day often starts with checking messages, answering incoming calls, and reviewing priority cases that need fast attention. Throughout the day, a customer service representative in Kansas may update customer records, explain policies, track orders, and coordinate with coworkers to solve issues efficiently. On-site work can also include in-person support, handling walk-up questions, or assisting with mail, returns, or equipment-related tasks depending on the employer. The pace can shift quickly, so organization and adaptability matter. Looking at real job listings is a good way to see how daily routines differ across industries.
  • What is the hiring process for a customer service representative job in Kansas?

    The hiring process usually begins with an online application or resume review, followed by one or more interviews focused on communication style, reliability, and problem-solving. For customer service representative roles in Kansas, employers may also use skills assessments, situational questions, or background checks before making an offer. Some on-site companies move quickly, while others include a second interview with a supervisor or team lead. After selection, candidates may complete onboarding paperwork and short training before starting work. Reading the posting closely and preparing examples from past experience can help you navigate the process with confidence.
  • What career growth opportunities are available for a customer service representative?

    Many professionals use this role as a starting point for advancement into team lead, supervisor, account specialist, operations coordinator, or sales support positions. In Kansas, customer service representative experience can also open doors in healthcare administration, banking, logistics, and office support, especially when paired with software skills and strong performance metrics. Some employers promote from within and offer training in escalation handling, quality assurance, or workflow management. Building expertise in communication and customer retention can make future moves easier. Checking related openings can help you identify which skills are most valuable for the next step.

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329 jobs found

  • BANK OF COMMERCE

    BANK OF COMMERCE

    Today

    Customer service representative

    Job Details Job Location: South Drive In - Chanute, KS Position Type: Full Time Salary Range: Undisclosed Bank of Commerce is currently looking for an energetic individual to add to our Chanute,...

    onsite, Chanute, KS, United States
    Full TimeJunior (<2 years)
  • Nordstrom

    Nordstrom

    2 days ago

    Customer service & retail sales floor support - bradley fair rack

    Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming...

    onsite, Wichita, KS, United States
    $31k – $33k/yrFull TimeJunior (<2 years)
  • TEKsystems

    TEKsystems

    2 days ago

    Customer service representative

    TEKsystems is proud to partner with a locally owned, community-focused organization in search of Customer Service Representatives to join their diverse and inclusive team. This is a fantastic...

    onsite, Olathe, KS, United States
    $38k/yrFull TimeJunior (<2 years)
  • The Grounds Guys of East Wichita

    The Grounds Guys of East Wichita

    3 days ago

    Customer service representative

    Job Description: Customer Service Representative Title: Customer Service Representative (CSR) Department: Office Administration Reports to: Office Manager Job Objective: The CSR’s primary objective...

    onsite, El Dorado, KS, United States
    Full TimeJunior (<2 years)
  • Cosentino's Food Stores

    Cosentino's Food Stores

    5 days ago

    Customer service clerk - cosentino's price chopper 249 - 22210 w 66th st. shawnee kansas

    The Customer Service Clerk plays a vital role in providing exceptional customer service within a fast-paced retail grocery environment. This position requires a customer-focused individual with...

    onsite, Shawnee, KS, United States
    Part TimeJunior (<2 years)
  • City of Olathe

    City of Olathe

    5 days ago

    Customer service representative ii

    If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (up to 19 hours) Job Summary Pay Range: $18.62 to $20.30 per hour...

    onsite, Olathe, KS, United States
    $38k – $41k/yrPart TimeJunior (<2 years)
  • Cornerstone Connectivity

    Cornerstone Connectivity

    5 days ago

    Internal only - customer service and sales associate - level ii

    Application Deadline: October 30, 2026 GENERAL SUMMARY The Customer Service and Sales Associate – Level II maintains an understanding of the importance of accurate service orders and is able to...

    onsite, Martin, KY, United States
    Full TimeMiddle (2-4 years)
  • Brook + Whittle - Sprink

    Brook + Whittle - Sprink

    7 days ago

    Wizard labels customer service representative

    Description Summary The Wizard Labels Customer Service Representative attracts and retains customers by answering product and service questions; providing information about products and services;...

    onsite, New Century, KS, United States
    Full TimeJunior (<2 years)
  • Perry & Young Dental Lab

    Perry & Young Dental Lab

    8 days ago

    Customer service/data entry

    Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental...

    onsite, Topeka, KS, United States
    Full TimeJunior (<2 years)
  • Capitol Federal® Savings Bank

    Capitol Federal® Savings Bank

    8 days ago

    Customer service associate

    Job Description: Job Title: Customer Service Associate (CSA) II Location: Overland Park, KS Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank, we are committed to...

    onsite, Overland Park, KS, United States
    Full TimeJunior (<2 years)
  • DSV

    DSV

    8 days ago

    Customer service rep - 2nd shift

    DSV - Global Transport and Logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

    onsite, Wichita, KS, United States
    $42k/yrFull TimeJunior (<2 years)
  • Continental Group Sector ContiTech

    Continental Group Sector ContiTech

    8 days ago

    Customer service representative - manufacturing & supply chain operations

    Company Description ContiTech is one of the world’s leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and...

    onsite, Fairlawn, OH, United States
    $50k – $55k/yrFull TimeJunior (<2 years)
  • AmeriVet

    AmeriVet

    8 days ago

    Customer service representative - nek

    We are looking for someone who pays attention to detail, team player, enjoys working with animals, is reliable, and able to work without constant supervision. Responsibilities include, but not...

    onsite, Hiawatha, KS, United States
    Full TimeJunior (<2 years)
  • XPO

    XPO

    9 days ago

    Customer service representative (full-time)

    What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with...

    onsite, Wichita, KS, United States
    $44k/yrFull TimeJunior (<2 years)
  • High Plains Mental Health Center

    High Plains Mental Health Center

    10 days ago

    Customer service representative

    Join our Team and Start Your Fulfilling Career Journey Today! APPLICATION DEADLINE: Monday, November 2nd, 2026 at 7:00am CDT. Position: Customer Service Representative Location: Norton, Kansas Pay:...

    onsite, Norton, KS, United States
    $36k/yrFull TimeEntry with Degree
  • YOUNGWILLIAMS INC

    YOUNGWILLIAMS INC

    10 days ago

    Child support specialist - customer service call center

    SUMMARY OF POSITION The Child Support Specialist position includes providing excellent customer service in all stages of the child support process. The specialist interviews customers by telephone...

    onsite, Overland Park, KS, United States
    Full TimeEntry with Degree
  • Allied Universal

    Allied Universal

    13 days ago

    Security officer part time customer service desk

    Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...

    onsite, Leawood, KS, United States
    $36k/yrPart TimeEntry with Degree
  • Federal Express Corporation

    Federal Express Corporation

    13 days ago

    Lead retail customer service associate

    POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience...

    onsite, Overland Park, KS, United States
    Full TimeLead / Manager
  • R1 RCM

    R1 RCM

    14 days ago

    Part time customer service representative - patient registration

    At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow...

    onsite, Manhattan, KS, United States
    $29k – $38k/yrPart TimeEntry with Degree
  • Shack Shine

    Shack Shine

    14 days ago

    Inside sales and customer service representative

    Inside Sales and Customer Service Representative Shack Shine (a Southwind company) is redefining the home services industry. We aren’t just "cleaning houses"—we’re providing a professional home...

    onsite, Mission, KS, United States
    $45k – $55k/yrFull TimeJunior (<2 years)
  • Riley County, KS

    Riley County, KS

    16 days ago

    Customer service rep. transfer station

    Position Summary This position is responsible for operating and securing the scale house at the Riley County Transfer Station. A person in this position is responsible for weighing, inspecting and...

    onsite, Manhattan, KS, United States
    Part TimeEntry with Degree
  • Jim s Formal Wear

    Jim s Formal Wear

    16 days ago

    Customer service representative

    CUSTOMER SERVICE REPRESENTATIVE MAKE YOUR WORK MATTER Every day, millions of people celebrate life's biggest moments—weddings, proms, galas, and special occasions. At Jim's Formal Wear, you'll play...

    onsite, Anderson, IN, United States
    Full TimeJunior (<2 years)
  • Cargill

    Cargill

    16 days ago

    Customer service administrator

    Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain,...

    onsite, Olathe, KS, United States
    Full TimeJunior (<2 years)
  • Mr. Electric of Paola, Overland Park and Lees Summit

    Mr. Electric of Paola, Overland Park and Lees Summit

    17 days ago

    Customer service representative

    Are you looking for a Part-Time job, with the potential to grow, that will challenge your communication skills and allow you to make a difference in people’s lives? We are currently looking for...

    onsite, Paola, KS, United States
    $26k – $32k/yrPart TimeJunior (<2 years)
  • Heartland Tommy’s

    Heartland Tommy’s

    20 days ago

    Customer/guest service associate - overland park, ks

    Job Summary The Customer/Guest Service Specialist will interact with the company's guests and customers by addressing inquiries and resolving complaints, generally providing a higher level of...

    onsite, Overland Park, KS, United States
    $29k/yrFull TimeEntry with Degree
  • Jackson Hewitt - 1558

    Jackson Hewitt - 1558

    20 days ago

    Customer service/ data entry

    Benefits: Wellness resources Bonus based on performance Employee discounts Flexible schedule We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to...

    onsite, Wichita, KS, United States
    Part TimeJunior (<2 years)
  • Heartland Tommy’s

    Heartland Tommy’s

    20 days ago

    Customer/guest service associate - full time only (all sites - ks, mo, ar)

    Reports to: Site Manager Job Summary: The Customer/Guest Service Specialist will interact with the company's guests and customers by addressing inquiries and resolving complaints, generally providing...

    onsite, Olathe, KS, United States
    $28k – $30k/yrFull TimeEntry with Degree
  • Heartland Tommy’s

    Heartland Tommy’s

    20 days ago

    Customer/guest service associate - part time only (all sites - ks, mo, ar)

    Reports to: Site Manager Job Summary: The Customer/Guest Service Specialist will interact with the company's guests and customers by addressing inquiries and resolving complaints, generally providing...

    onsite, Olathe, KS, United States
    $26k – $30k/yrPart TimeEntry with Degree
  • HARCROS CHEMICALS

    HARCROS CHEMICALS

    21 days ago

    Customer service rep

    Customer Service Representative Harcros Chemicals is an employee-owned chemical manufacturing and distribution company headquartered in Kansas City, Kansas, with over a century of industry...

    onsite, Kansas City, KS, United States
    Full TimeJunior (<2 years)
  • LMH Health

    LMH Health

    21 days ago

    Patient accounts representative - customer service

    Something special starts here. You can’t define it, but you know it when you see it: the difference between an average life and the good life. When your cup is full – with joy, purpose and lifelong...

    onsite, Lawrence, KS, United States
    Full TimeJunior (<2 years)
  • Allied Universal

    Allied Universal

    21 days ago

    Security officer full time customer service

    Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...

    onsite, Wichita, KS, United States
    $40k/yrFull TimeEntry with Degree
  • Velocity Flow Technologies

    Velocity Flow Technologies

    22 days ago

    Customer service coordinator- spectrum metalcraft

    The Customer Service Coordinator at Spectrum Metalcraft, a division of Vortex Companies, will be the key point of contact for our clients, ensuring a seamless flow of information and support. This...

    onsite, Salina, KS, United States
    Full TimeJunior (<2 years)
  • Syndeo

    Syndeo

    22 days ago

    Customer service representative (aerospace)

    Syndeo has a direct hire opportunity for a local Aerospace parts manufacturer that focuses on machining. The CSR serves as the first point of contact for all customers and maintains open...

    onsite, Wichita, KS, United States
    $32k/yrFull TimeJunior (<2 years)
  • Central Valley Ag Cooperative

    Central Valley Ag Cooperative

    22 days ago

    Customer service specialist - beloit, ks

    PURPOSE As a Customer Service Specialist at Central Valley Ag, you will be primarily responsible for safely and accurately weighing trucks, grading grain, performing data entry, answering phones,...

    onsite, Beloit, KS, United States
    Full TimeJunior (<2 years)
  • Huyett

    Huyett

    23 days ago

    Customer service agent

    Job Details: Level: Entry Job Location: Corporate Facility - Minneapolis, KS Position Type: Full Time Salary Range: $21.00 - $26.50 Hourly Job Shift: 1st Shift Job Category: Sales Customer Service...

    onsite, Minneapolis, KS, United States
    $42k – $53k/yrFull TimeJunior (<2 years)
  • Compass Group

    Compass Group

    24 days ago

    Customer service manager ii - lenexa, ks

    Pay Range: 55,000-65,000*Internal Employee Referral Bonus Available Please note that employees in this role will work in a temperature-controlled environment with exposure to cold conditions for...

    onsite, Lenexa, KS, United States
    $55k – $65k/yrFull TimeJunior (<2 years)
  • BEST FRIENDS PET CARE INC

    BEST FRIENDS PET CARE INC

    24 days ago

    Customer service representative

    Job Details: Level: Entry Job Location: Lenexa KS - Mac & Petes Pet Resort (LEN234) - lenexa, KS Position Type: Full-Time/Part-Time Education Level: High School Salary Range: $14.00 - $15.00 Hourly...

    onsite, Lenexa, KS, United States
    $28k – $30k/yrFull TimeJunior (<2 years)
  • Wescon Controls, LLC

    Wescon Controls, LLC

    a month ago

    Customer service manager - manufacturing

    Job Summary: The Customer Service Manager is responsible for ensuring customer service satisfaction through effective management of customer accounts, order fulfillment and internal sales operations...

    onsite, Wichita, KS, United States
    Full TimeLead / Manager
  • Jack Stack Barbecue

    Jack Stack Barbecue

    a month ago

    Seasonal customer service representative – phone agent

    Job Title: Seasonal Customer Service Representative – Phone Agent Job Type: Seasonal / Temporary Schedule: Full-time or Part-time/ Up to 7 days a week Application Deadline: Apply by 10/15/2026- In...

    onsite, Overland Park, KS, United States
    Part TimeJunior (<2 years)
  • DSV

    DSV

    a month ago

    Customer service rep - 1st shift

    DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and...

    onsite, Wichita, KS, United States
    $42k/yrFull TimeJunior (<2 years)

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