Position Summary

Computer/Laptop Resale Technician are responsible for the sort and repair computers and networks.

Essential Duties:

Responsibilities and essential job functions include, but are not limited to the following:

• Sort, testing, refurbish/repair and assemble products (this includes, but is not limited to painting; fixing scratches, dents, and dings; replacing covers and face plates)
• Set up hardware and install and configure software and drivers
• Maintain and repair technological equipment (e.g. routers) or peripheral devices
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Keep records of repairs and fixes using testing log
• Organize and maintain incoming inventory, current inventory and outgoing inventory
• Stock material neatly in designated areas
• Manage data containing equipment per company policy; ensure security procedures are always followed
• Perform general housekeeping tasks such as sweeping and picking up trash to maintain a clean and tidy work space
• May assist Shipping & Receiving personnel with preparing and packaging of resalable equipment per company procedure and industry standard
• Other duties as assigned
• Regular, predictable attendance
• Adhere to all quality and safety practices and procedures including participation in safety training identified and assigned by Paladin

Knowledge, Skills and Abilities

• Thorough knowledge of computer systems and components
• Proven experience as a computer technician or similar role
• Excellent troubleshooting skills
• Ability to lift and/or move up to 50 lbs.
• Ability to read, write and speak English fluently
• Ability to read, comprehend and complete basic checklists, forms or other related documents
• Identifies and resolves problems in a timely manner
• Ability to work with hand tools, whether manual or power
• Ability to multi-task while managing time efficiently
• Extremely detail-oriented and accurate
• Must have excellent communication, organization, and prioritization skills
• Ability to be on time and ready to work scheduled shifts
• Ability to work and hit deadlines in a high energy, fast paced environments install and configure software and drivers