Community impact manager

General Responsibilities:

• Provide administrative support to Outreach Department programs and processes.
• Protect the privacy of customers and hold in confidence all information obtained in the course of service.

Essential Duties and Responsibilities:

• Serve as a central information manager for Community Impact programs by collecting, maintaining, and reporting program data, outcomes, and community impact measures to support agency planning, grant requirements, and strategic decision-making.
• Develop and maintain procedures to ensure that program documentation is accurate, consistent, and in compliance with agency and program requirements.
• Provide supervision, guidance, and support to the Warehouse staff.
• Develop and maintain positive relationships with relevant public and private food distribution partners.
• Provide administrative support for agency programs, including USDA Food distribution and Volunteer Income Tax Assistance.
• Assist in recruiting, training, certifying, and reporting for the Volunteer Income Tax Assistance program volunteers and volunteer site coordinators.
• Oversee site operations and ensuring all Quality Site Requirements are met at every Volunteer Income Tax Assistance site.
• Oversee the fleet of Outreach department vehicles, food distribution trucks, including maintenance and monthly reports.
• Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities as identified and approved by supervisor.
• Perform other duties as assigned.

Education and Experience Qualifications:

• Bachelor’s degree in Social Work, Human Services, or a related field preferred.
• Supervisory experience is required.
• Demonstrated ability as a strength-based leader.
• Demonstrated ability to present materials to community groups and organizations.

Additional Requirements:

• Must obtain an IRS Income Tax Preparer - Advanced Level certification within 30 days of hire.
• Must obtain Food Safety Manager certification within 30 days of hire.
• Must complete an annual USDA Civil Rights training.
• Ability to solve practical problems and deal with a variety of situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
• Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet).
• Successful clearance of DHHS Central Registry and criminal history record check.
• Must have reliable transportation, valid driver’s license, valid vehicle insurance, and pass a motor vehicle check.
• Must comply with Agency smoke free and drug free policies.
• Understand the importance of daily work attendance.