Clinical admin assistant (ft)

Looking for more than a traditional clinical admin assistant role? Join our occupational health clinic where no two days are the same. As part of our team, you'll support the health and well-being of employees in a large manufacturing environment while gaining experience in workplace injury management, medical surveillance programs, OSHA-related processes, and preventive health services. If you're organized, customer-focused, and enjoy working in a collaborative environment, we'd love to hear from you.

Location: Waterloo, Iowa

Schedule: 7:00am-3:30pm CST

Position Type: Full-Time

A typical day in the life of at a Medcor Occupational Health Clinic:

• Assist clinic staff with daily administrative and operational duties to support efficient clinic workflow.
• Perform general administrative and reception duties including greeting and checking in patients, answering and routing phone calls, scheduling appointments, maintaining records, responding to inquiries, and ensuring a professional and welcoming clinic environment.
• Participate in occupational health training and certification programs as required.
• Following certification, support occupational health initiatives including medical surveillance testing, hearing conservation, and respiratory protection.
• Monitor inventory levels and maintain adequate stock of medical supplies, office supplies, and equipment.
• Restock examination rooms and clinic areas to ensure readiness for patient care.
• Assist with filing, scanning, and maintaining confidential employee health records in accordance with HIPAA requirements.
• Build and maintain strong working relationships with employees, client representatives, and clinic team members.
• Provide exceptional customer service while interacting with employees, visitors, and clients.
• Maintain a clean, organized, and professional clinic environment.
• Perform other duties as assigned to support clinic and client needs.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 1 year of administrative experience in a healthcare setting required (e.g., clinic, hospital, occupational health, urgent care, or physician office).
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with electronic medical records (EMR) and Microsoft Office applications.
• Ability to work independently while collaborating effectively with a multidisciplinary team.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to lift, carry, push, and/or pull up to 50 pounds.

Work Environment: This position is based in an onsite occupational health clinic located within a large manufacturing facility. The RN will work independently while receiving support from Medcor leadership and clinical resources remotely. The role requires interaction with employees, safety professionals, human resources personnel, and external healthcare providers to promote a safe and healthy workplace.

Why Join Medcor? At Medcor, we believe in improving lives through innovative workplace healthcare. Our nurses make a meaningful impact by providing immediate care, supporting employee wellbeing, and helping organizations create safer workplaces. This role offers autonomy, professional growth, and the opportunity to build strong partnerships while delivering exceptional occupational health services.

Benefits: We don’t just advocate for our clients and our patients; we also advocate for ourselves. Our benefits include paid time off, health and dental insurance, 401K with match, education reimbursement and more.

To learn more about Medcor’s Culture click here.

Medcor Philosophy: Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work. To preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Medcor is a tobacco free and smoke free workplace!

EOE/M/F/Vet/Disability We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.