Overview

Delaware North Sportservice is searching for a seasonal Catering Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Responsibilities

• Train and supervise catering team members
• Ensure all food preparations, presentations, and service meet company standards
• Assist with set up and break down of events
• Ensure responsible alcohol service and report any violations
• Answer guest questions and resolve guest complaints
• Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked

Qualifications

• Minimum of six months' experience in hotel, full-service restaurant, catering facility, or club environment required
• Detail-oriented with strong organizational and leadership skills
• Ability to work accurately, efficiently, and courteously in a high-pressure environment
• Ability to effectively communicate with guests, and retain and communicate menu information and service preferences
• No college degree required

Physical Requirements

• Ability to lift up to 50 pounds for set-up, service, and clean up.
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
• May be required to work in confined and/or narrow spaces.