Automotive Service Advisor / Manager Trainee

Taylorsville, MD

About Us:

Since 1999, Wastler Auto Service has been the trusted repair and inspection center for drivers in the Taylorsville/Mt. Airy/Eldersburg area. Our reputation is built on integrity, skilled workmanship, and customer-first service.

We’re looking for a motivated Service Advisor / Manager Trainee who’s eager to grow into a leadership role while delivering the best customer experience in the business.

What You’ll Do:

• Greet customers warmly and guide them through the service process.
• Write repair orders, communicate estimates, and explain services clearly.
• Coordinate with technicians to ensure accurate, timely repairs.
• Monitor workflow, keep customers updated, and maintain strong relationships.
• Learn all aspects of shop management, from scheduling to financial performance.
• Support the shop manager and prepare to step into leadership responsibilities.

What We’re Looking For:

• Previous experience as a service advisor or strong customer service background (automotive preferred).
• A genuine passion for helping people and solving problems.
• Strong organizational and multitasking skills.
• Excellent communication—both with customers and team members.
• Positive, professional attitude with leadership potential.
• Valid driver’s license required.

What We Offer:

• Competitive pay with performance bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with growth potential.
• Paid training and career development (manager track).
• A modern, well-equipped shop and a supportive team.
• Clear pathway to shop manager or service manager role.

Ready to Take the Next Step?

If you’re a people-person who thrives in a fast-paced environment and wants to grow into management, this is your opportunity!

Send your resume + cover letter to info@wastlerautoservice.com Or call PJ at 410-635-8375

Join Wastler Auto Service and build your career where honesty, teamwork, and customer trust come first.