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  3. Service Manager

Onsite Service Manager jobs in Maryland, USA

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Service Manager Jobs in Maryland — On-Site Opportunities for Skilled Professionals

Maryland's growing service industry is creating steady demand for experienced professionals ready to lead operations and teams. With 98 open positions available, this on-site role offers a chance to join a well-established organization committed to operational excellence. Employers across the state are actively looking to hire a service manager who can balance customer satisfaction with efficient day-to-day management.

Successful candidates typically bring strong leadership, budgeting, and problem-solving skills, along with a solid understanding of scheduling, inventory, and customer relations. Employers value professionals who can communicate clearly with both staff and clients while maintaining high service standards. Experience with performance metrics, staff training, and process improvement is highly valued, as is the ability to adapt quickly in a fast-paced, on-site environment.

On-site service manager positions in Maryland typically involve close coordination with local teams, ensuring smooth daily operations across departments. This hands-on work style supports faster decision-making and stronger client relationships, making it a preferred setup for many companies in the region. As Maryland's business landscape continues to expand, the outlook for service manager vacancies remains strong, especially in retail, healthcare, and automotive sectors.

If you're ready to take the next step in your career, now is a great time to explore new opportunities in this field. Global Work AI connects motivated professionals with employers seeking a dedicated service manager to strengthen their teams. Browse current listings and find the right fit to grow your career while making a real impact in Maryland's thriving job market.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do in an on-site role?

    In an on-site service manager position, the focus is on keeping daily operations running smoothly while supporting both customers and staff. In Maryland businesses, that often means overseeing service delivery, resolving escalations, coaching team members, coordinating schedules, and making sure quality standards are met in person. The role also involves walking the floor, checking workflow, and handling issues that need immediate attention. Because the work is hands-on, employers often value strong leadership and calm decision-making. Reviewing current local job postings can help you see how responsibilities vary by industry.
  • What skills and qualifications are required for a service manager job?

    Employers usually look for a mix of leadership ability, customer service judgment, and practical operations knowledge. For a service manager job, a bachelor’s degree is sometimes preferred, but many Maryland employers also consider experience in hospitality, retail, automotive, healthcare, or field services. Strong communication, scheduling, conflict resolution, and reporting skills matter as much as technical know-how. Familiarity with CRM or workforce software can help too. Many hiring teams also want proof that you can guide a team, track performance, and keep standards consistent, so comparing related roles can clarify expectations.
  • What salary can a service manager expect in Maryland?

    Pay for a service manager in Maryland varies by industry, experience, and the size of the employer. Statewide data and local listings often place earnings around the mid-$50,000s to low-$80,000s per year, with higher totals possible in metro areas such as Baltimore or the Washington, DC suburbs. Bonus plans, overtime eligibility, and benefits can change the full package significantly. Companies in healthcare, automotive, and technical services may also pay differently. It helps to compare current Maryland openings with similar leadership roles to get a clearer picture of market rates.
  • What are the typical work hours and schedule expectations for an on-site service manager?

    Schedules are often built around business coverage, so this role can include early mornings, evenings, weekends, or rotating shifts depending on the industry. In Maryland, on-site service manager positions frequently require being present during peak customer hours and available for urgent staffing or service issues. Some employers offer a standard full-time week, while others expect flexibility during busy periods or special events. Because the job is tied to physical operations, remote work is uncommon. Looking at current postings can help you judge whether a fixed schedule or a more flexible arrangement is standard in your target field.
  • What are the most common interview questions for a service manager position?

    Interviewers usually want examples that show how you lead people and handle pressure. Common questions for a service manager include how you manage conflict, improve customer satisfaction, coach underperforming staff, and keep operations organized. In Maryland interviews, employers may also ask about your experience with scheduling, service metrics, safety compliance, or handling an upset client in person. Strong answers often use specific results and show steady judgment. It can help to prepare a few stories from your past work and compare them with job descriptions so your examples match the employer’s priorities.
  • What certifications can help you get hired as a service manager?

    Several credentials can strengthen an application, depending on the industry. For a service manager role, certifications in project management, customer experience, Six Sigma, or operations leadership can signal that you know how to improve processes and lead teams. In Maryland, food service employers may value ServSafe, while healthcare or technical settings may prefer compliance or specialty training. A credential is usually most useful when it matches the exact work environment. If you are narrowing your search, review the skills listed in local openings and see which certifications appear most often.
  • How does the career path for a service manager typically progress?

    Many professionals start in frontline service, operations, or team lead roles before moving into management. From there, a service manager can advance to senior manager, regional manager, operations director, or division leadership, depending on the company’s size and structure. In Maryland, employers in larger organizations may also look for experience with budgeting, forecasting, and cross-department coordination when considering promotion. Building a track record in people management and service improvement usually opens more doors over time. Watching how higher-level job listings describe qualifications can help you plan the next step in your career path.

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98 jobs found

  • Chimes

    Chimes

    4 days ago

    Operations manager ($2,500 sign on bonus)

    Shift: Monday- Friday 7:00am - 4:00pm (60-minute lunch) Salary: $110,000.00 per year Sign-On Bonus: $2,500 sign-on bonus distributed throughout the first 12 months of employment. Essential Functions:...

    onsite, Fort George G Meade, MD, United States
    $110k/yrFull TimeLead / Manager
  • Military Treatment Facilities under DHA

    Military Treatment Facilities under DHA

    10 days ago

    Maintenance manager (biomedical)

    Summary About the Position: This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the...

    onsite, Ft Meade, MD, United States
    $102k/yrFull TimeJunior (<2 years)
  • McCormick & Company

    McCormick & Company

    12 days ago

    Manager, customer order solutions

    At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet....

    onsite, Baltimore, MD, United States
    Full TimeLead / Manager
  • UDR - Opening Doors to your future

    UDR - Opening Doors to your future

    13 days ago

    Senior service manager

    Senior Service Manager UDR is seeking a Senior Service Manager to join our team at Eleven55 Ripley and 1200 East West. GENERAL SUMMARY OF DUTIES: Oversee the efforts of property in the areas of...

    onsite, Silver Spring, MD, United States
    Full TimeSenior (5+ years)
  • Roosters Men's Grooming Center

    Roosters Men's Grooming Center

    13 days ago

    Salon manager

    Are you an experienced stylist or salon manager looking for a place to strut your talent and build your career? If you've got a passion for style, strong leadership skills and an eye for detail,...

    onsite, Gaithersburg, MD, United States
    Full TimeJunior (<2 years)
  • KELAR PARTNERS LLC

    KELAR PARTNERS LLC

    13 days ago

    Assistant manager

    Moe's Southwest Grill Salisbury, MD 21801 Full-time Job highlights Responsibilities Focus on your efforts on the crew and your guests! Locally based Franchisee with local Marketing, Catering, and HR...

    onsite, Salisbury, MD, United States
    $32k/yrFull TimeNo Skills
  • Service Coordination Careers

    Service Coordination Careers

    14 days ago

    Supervising case manager (supervising service coordinator)

    SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s...

    onsite, Bowie, MD, United States
    Full TimeLead / Manager
  • LD MANAGEMENT

    LD MANAGEMENT

    14 days ago

    1st assistant manager-ld63

    Job Details: Job Location: LD Store 63 Fort Meade Retail 63 - Severn, MD Position Type: Full Time Education Level: High School Salary Range: $15.00 - $15.00 Hourly Job Summary: As a leading retailer...

    onsite, Severn, MD, United States
    $30k/yrFull TimeJunior (<2 years)
  • Orkin LLC

    Orkin LLC

    15 days ago

    Service manager

    Overview If You’re the Best at Sales, You Have a Place with the Best in Pests When you’re an Orkin Service Manager, you’re quality control ensuring top-notch service from the industry leader with...

    onsite, Redland, MD, United States
    $65k – $75k/yrFull TimeJunior (<2 years)
  • Compass Group

    Compass Group

    15 days ago

    Food service manager - retail - university of maryland baltimore county

    Location: University of Maryland Baltimore County Salary: $60,000 - $70,000 Other Forms of Compensation: Medical, Dental, Vision, 401k, PTO At over 300 college & universities around the country,...

    onsite, Baltimore, MD, United States
    $60k – $70k/yrFull TimeJunior (<2 years)
  • TRI GAS & OIL CO INC

    TRI GAS & OIL CO INC

    16 days ago

    District manager

    Job Details: Job Location: Pocomoke Office - Pocomoke, MD Position Type: Full Time Education Level: 4 Year Degree Salary Range: $65500.00 - $100900.00 Travel Percentage: Up to 25% Job Category:...

    onsite, Pocomoke, MD, United States
    $66k – $101k/yrFull TimeJunior (<2 years)
  • Amentum

    Amentum

    16 days ago

    Configuration manager - lead

    Purpose and Impact: Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Data Center Operations Lead to join our team...

    onsite, Fort Meade, MD, United States
    $175k – $210k/yrFull TimeLead / Manager
  • Military Spouse Corporate Career Network

    Military Spouse Corporate Career Network

    16 days ago

    Manager, service order management - government contracts -columbia, md

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,...

    onsite, Columbia, MD, United States
    $90k – $120k/yrFull TimeLead / Manager
  • Datalab USA

    Datalab USA

    17 days ago

    Account manager (solutions management/ direct marketing campaigns)

    The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared services (e.g.,...

    onsite, Germantown, MD, United States
    $95k – $130k/yrFull TimeLead / Manager
  • Pella Mid-Atlantic

    Pella Mid-Atlantic

    17 days ago

    Service coordinator

    Position Overview: The Customer Support Specialist is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or...

    onsite, Beltsville, MD, United States
    Full TimeJunior (<2 years)
  • IEC CHESAPEAKE INC

    IEC CHESAPEAKE INC

    17 days ago

    Membership services representative

    SUMMARY: The Membership Services Representative, working as part of the Business Development Team, will coordinate IECC Membership events and meetings, maintain the membership database and deliver...

    onsite, North Laurel, MD, United States
    Full TimeJunior (<2 years)
  • COVE PROPERTY

    COVE PROPERTY

    17 days ago

    Service manager ii

    The Cove Mission Statement Cove Property Management is dedicated to providing top level customer service while managing income-producing properties, enhancing operating performance, and increasing...

    onsite, Baltimore, MD, United States
    Full TimeJunior (<2 years)
  • HERTRICH Family of Automobile Dealerships

    HERTRICH Family of Automobile Dealerships

    17 days ago

    Automotive service manager - south campaign

    Income Ranges from $110,000 to $140,000+. Position is Salary Plus Commission/Bonus base Address: 2531 N. Salisbury, Blvd., MD 21801 / Contact 302-648-JOBS (5627) with any questions. Automotive...

    onsite, Salisbury, MD, United States
    $110k/yrFull TimeJunior (<2 years)
  • Acts Retirement-Life Communities

    Acts Retirement-Life Communities

    18 days ago

    Nutrition services manager

    Overview Join our team and grow with us both professionally and personally! Next day pay: Work today, get paid tomorrow with our PayActiv benefit! We strongly believe in providing our team members...

    onsite, Adamstown, MD, United States
    Full TimeJunior (<2 years)
  • Asbury Automotive

    Asbury Automotive

    18 days ago

    Service advisor

    About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...

    onsite, Baltimore, MD, United States
    $60k/yrFull TimeJunior (<2 years)
  • Charles County Public Schools

    Charles County Public Schools

    18 days ago

    Food nutrition service assistant manager

    Food Service Assistant Manager Terms of Employment: 10-month Exemption Status: Non-Exempt Salary Scale: AFSCME UA4, Grade 05 Salary Scales EDUCATION AND WORK EXPERIENCE High school diploma or...

    onsite, La Plata, MD, United States
    Full TimeLead / Manager
  • Stanley Black & Decker, Inc.

    Stanley Black & Decker, Inc.

    18 days ago

    End user solutions manager

    End User Solutions Manager (DeWalt)- Towson, MD This role is onsite 5 days a week! Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of...

    onsite, Towson, MD, United States
    $78k – $125k/yrFull TimeSenior (5+ years)
  • Rolling Wave Technologies

    Rolling Wave Technologies

    18 days ago

    Hardware server configuration manager

    Job Description Network Printer Configuration & Management Deploy, configure, and maintain network printers and multi-function devices (MFDs) across local area networks (LANs). Manage network print...

    onsite, Columbia, MD, United States
    Full TimeJunior (<2 years)
  • Antwerpen Automotive

    Antwerpen Automotive

    18 days ago

    Antwerpen hyundai service advisor

    We are seeking an experienced Service Advisor who thrives in a fast-paced environment and is motivated to exceed expectations. This role offers the potential to earn more than the advertised...

    onsite, Catonsville, MD, United States
    $40k – $100k/yrFull TimeJunior (<2 years)
  • Mid-Atlantic Truck & Equipment

    Mid-Atlantic Truck & Equipment

    19 days ago

    Service writer

    Service Writer (Easton, MD) Are you organized, detail-oriented, and passionate about delivering great customer service? Mid-Atlantic Truck & Equipment is looking for a Service Writer to join our...

    onsite, Easton, MD, United States
    $50k – $60k/yrFull TimeEntry with Degree
  • Goodyear

    Goodyear

    19 days ago

    Assistant service manager - forestville, md

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! The pay range for this position is $20.00 - $26.00/hr; however, base pay offered may vary depending on factors such-as...

    onsite, Forestville, MD, United States
    $40k – $52k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Assistant service manager - capitol heights, md

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $19.00 - $24.00/hr; however,...

    onsite, Capitol Heights, MD, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Service manager - forestville, md

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $21.00 - $27.00/hr; however,...

    onsite, Forestville, MD, United States
    $42k – $54k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Service manager - new carrollton, md

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $21.00 - $27.00/hr; however,...

    onsite, New Carrollton, MD, United States
    $42k – $54k/yrFull TimeJunior (<2 years)
  • Seaside Plumbing

    Seaside Plumbing

    20 days ago

    Assistant call center manager

    🌊 Who We Are At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like. We believe: Service should...

    onsite, Bishopville, MD, United States
    $50k – $54k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    20 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • RBGlobal

    RBGlobal

    23 days ago

    Customer service manager

    The primary responsibility of the Customer Service Manager is to oversee auction administration processes and manage the human resources necessary for sale day operations. The Customer Service...

    onsite, North East, MD, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    23 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    23 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Sally Beauty Holdings

    Sally Beauty Holdings

    23 days ago

    03786 assistant store manager

    Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively...

    onsite, Dundalk, MD, United States
    Full TimeNo Skills
  • Five Below

    Five Below

    24 days ago

    Merchandise manager-254

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Towson, MD, United States
    $37k/yrFull TimeJunior (<2 years)
  • Preston Automotive Group

    Preston Automotive Group

    25 days ago

    Experienced automotive service manager

    The Preston Automotive Group is dedicated to providing exceptional vehicle maintenance and repair services to our valued customers. With a commitment to excellence, we take pride in our skilled team...

    onsite, Easton, MD, United States
    Full TimeLead / Manager
  • Tulkoff Foods

    Tulkoff Foods

    25 days ago

    Customer service manager

    Job Details: Job Location: 0PZ69 TULKOFF FOOD PRODUCTS LLC - BALTIMORE, MD Position Type: Full Time Salary Range: $80000.00 - $95000.00 Job Shift: Day Summary: The primary role of the Customer...

    onsite, Baltimore, MD, United States
    $80k – $95k/yrFull TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    a month ago

    Customer experience supervisor part time

    Customer Experience Supervisor Part Time At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity,...

    onsite, Salisbury, MD, United States
    $32k – $33k/yrPart TimeJunior (<2 years)
  • Premier Global Links LLC

    Premier Global Links LLC

    a month ago

    Food service manager

    About the Role Premier Global Links LLC is seeking a Food Service Operations Manager to lead on-site dining operations and ensure consistent, high-quality food service, safety, and guest experiences....

    onsite, Baltimore, MD, United States
    Full TimeLead / Manager

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