Audiology assistant (part-time)

Nemours Children's Health is seeking an Audiology Assistant (Part-Time) to join our team in Wilmington, Delaware.

Location for this position will be the main hospital in Wilmington, DE with occasional travel to the Milford, DE location.

The audiology assistant's primary role is to aid the audiology department in providing essential patient care. They perform hearing screenings, minor troubleshooting, and repair of hearing technology. Additionally, audiology assistants provide key support services through ordering, stocking, check-in, organization, and other administrative duties at all assigned satellite locations.

Essential Functions:

• Complete newborn hearing screenings (NBHS), document in patient’s electronic medical record, enter charges, report results using appropriate state database, meet with care team to share information.
• Assist the audiologists in the testing of infants, toddlers, preschool, and adolescent patients.
• Perform routine daily functions such as stocking supplies, equipment biologic checks/ troubleshooting and ensuring all patient care areas have the needed items for service.
• Assisting audiologists in all operations related to all hearing devices such as hearing aids (HA), bone conduction hearing devices (BCHD), ear molds (EM), cochlear implants (CI), assistive listening devices (ALD) systems, etc.
• Perform troubleshooting/repairs, direct patient contact in the form of troubleshooting and education, enter charges appropriately, and document in patient’s chart.
• Order supplies and devices, check-in equipment, receive packages, perform budget, spreadsheets maintenance, payment request completion, and accounts payable reconciliation.
• Maintains order and has responsibility for loaner and consignment hearing aid and other stock for the department including appropriate paperwork and EPIC documentation.
• Respond to patient and family queries, EPIC messages, and aid in communication for the audiologists as needed.
• Completes all required training related to hearing devices. Attends any assigned staff meetings and product informational meetings to stay up to date on new technology and practice.

Job Requirements:

• High School Diploma required.
• Minimum of three (3) months experience required.
• Travel to satellite locations required.

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Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org https://www.nemours.org/.