Clinical administrative assistant

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk? Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital

Status: Part Time 48 Hours

Shift: Variable - requires availability to work both Day & Overnight shifts

SALARY RANGE: 17.40 - 26.10 hourly

General Summary: The Clinical Assistant collects accurate demographics and financial information critical to the access of the hospital’s reimbursements, while maintaining compliance with applicable regulatory requirements including, but not limited to CMS, Joint Commission, HIPAA and EMTALA were obtained. Scan all needed documents into EPIC as needed. Prepares, complies, and maintains patient and operational records in the nursing unit. Performs general secretarial and clerical duties. Coordinates clerical duties of a diverse and confidential nature to maintain efficiency of patient care areas. Admit patients as ordered by physician and follow unit procedure. Admit and Log Deliveries, and place all Outpatients in the EMTALA Log. Prepare charts for all Inpatients and expected Inpatients. Place RhoGAMS in the schedule books. Answer phones and process as needed. Keep track and coordinate with the Charge nurse about all patients and nurse assignments. Operate the Baby Security system. May also assist the supervisor with reports and other designated projects or assignments. Always greet patients and visitors with a smile.

Responsibilities:

1. Receive report and give report for the Birthing Center and OBED at the beginning and end of each shift.
2. Track all RN/LPN assignments and assigned ASCOM, and facilitate phone transfer and visitor flow.
3. Timely and precise completion of each registration, following all department processes and procedures. Must verify that all demographic and insurance information is up-to-date and correct. Obtain current copies of insurance cards.
4. Ensure all diagnosis codes are entered correctly.
5. Perform point of service collections. Responsible for meeting established monthly collection goals. Accurately follow balancing procedures.
6. Patient flow (as applicable) - maintain efficient patient flow in the registration and check in process. Accurately complete reception duties in accordance with policies.
7. Scan in all needed documents (i.e. Identification, insurance card(s), consents)
8. Schedule RhoGAM appointments with Doctor Offices by placing them in out outpatient schedule book.
9. Plans and executes a daily routine for the nursing unit (i.e. maintain floor stock, providing census/acuity data, etc.)
10. Monitor temperature and humidity alarms in the OR and record and report to Plant Operations and out of range readings.
11. Proficient use of SPM computer system
12. File reports on the patients’ charts and maintains the patients’ charts each shift.
13. Operates the hospital paging system and fax machine according to hospital policies
14. Admit, Suspend, Discharge babies in the hospital Baby Security system, and react per policy to any and all alarms.
15. Admit any patient as ordered by the physician to Inpatient or Observation, then follow unit procedures.
16. Prepare patient charts for any patient being transported.
17. Prepare charts for all expected Inductions and C-sections.
18. Post Charges to Patient Account as provided on the appropriate charge sheet.
19. Transfer patients around on the unit as needed.
20. Call other facilities to obtain records on our unregistered patients.
21. Break down all discharged patient charts.
22. All other duties assigned, within the scope and range of job responsibilities.

Required Education, Credential(s) and Experience:

Education: High School Diploma or GED

Credential(s): Basic Life Support BLS

Experience: At least one year (12mos) of medical registration experience is required. Demonstrated customer service experience & the ability to multi-task & prioritize while working in the Obstetrical ED are required.

Preferred Education, Credential(s) and Experience:

Education: Prior/ongoing healthcare education & training

Credential(s): Certified Nursing Assistant CNA

Experience: Experience working in Women's Services, Urgent Care and/or Emergency Department

To view a full list of all open position at Bayhealth, please visit: https://apply.bayhealth.org/join/