Position Overview:

The Senior Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of all assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi.

Why Join Fortis Property Management?

At Fortis, our success is built entirely on the talent and dedication of people like you. We pride ourselves on cultivating a team of thoughtful, innovative, and driven professionals. To reward your hard work, we offer a highly competitive commission and bonus structure. We are deeply committed to your professional growth, actively promoting from within because we believe the leaders of tomorrow are working with us today.

Job Description/Principal Duties and Responsibilities:

Financial

• Assist in the preparation of the annual operating budget
• Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
• Ensure all bank deposits are made in accordance with Company policy and procedures
• Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
• All on-site accounting functions
• Collect and process all payroll for the community

Resident Relations

• Provide superior customer service
• Resolve resident concerns

Staff Relations and Administration

• Management of the community in the absence of the Community Manager
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Thorough knowledge of the computer system
• Knowledge of and adherence to the following: Fair Housing policies and procedures, Life/Safety issues, ADA, OSHA, EPA policies and procedures
• Other duties as needed or required

Supervision Received:

The Assistant Manager will report to the Community Manager and/or Regional Property Manager.

Supervision Exercised:

The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.

Qualifications & Skills:

Education

• Two or four year college degree preferred
• High School graduate or equivalent

Experience

• Minimum of 2 years multi-family property management.
• Strong marketing and sales background
• Accounting system functions
• Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
• Computer skills to include Microsoft Office (Word, Excel)

Special Skills

• Ability to successfully interact with people
• Organizational skills
• Strong communication skills both orally and written
• Good decision making ability
• Professional image
• Valid driver’s license required
• Bilingual (English/Spanish) preferred

Benefits (Full-Time Employees Only)

• Competitive compensation based on experience and qualifications
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) options
• 401(k) retirement plan (eligibility per company policy)
• Paid Time Off
• Company-paid Holidays
• Professional development opportunities
• Career advancement within a growing organization

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.