Specialist insurance & claims

Task responsibilities:

• Leadership: mentor other team members and new joiners, and contribute to a culture of accountability and continuous improvement
• Claims management: supervise the processing of various types of claims, especially cargo claims, including complex case review. Establish liabilities, produce statistical data and reports, …
• Aviation/non-aviation insurance:
  • Rigorously contribute to various yearly insurance renewals and tenders
  • Continuously be mindful of insurable risks
  • Administer complex international insurance programs
  • Prepare and present on trends, financial impacts and process improvements
  • Projects: manage specific risk mitigation and loss prevention projects
  • Compliance: ensure all activities comply with our internal policies and the international regulatory requirements
  • Collaboration: liaise with internal departments and external stakeholders at all levels, streamline processes and contribute in enhancing the service delivered by our department

Essential Requirements:

• Bachelor's or master's degree in business, Finance, Law or a related field, or equivalent professional experience.
• Professional trainings particularly in insurance and liability law are a plus.
• Experience: Minimum 5 years in insurance and/or claims management. Aviation and cargo insurance and/or claim handling experience is highly valued
• Languages: Fluency in English (mandatory); other EU languages (German, French, Luxembourgish, Dutch…) are a plus

Working Conditions:

• Full-time, permanent position based in Luxembourg
• Occasional travel may be required
• Flexibility may be needed with working hours
• A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection