Retail sales representative - nc

At Klein Tools, curiosity powers discovery, ownership inspires excellence, and urgency means we run towards opportunities. We deliver quality and innovation in everything we do, designing and launching hundreds of groundbreaking products each year. Join us and be part of a legacy built to last.

Perks for you include:

• Paid Vacations & Holidays
• Profit Sharing & Matching 401(k)
• Health Insurance (Medical, Vision, & Dental)
• Discounts on Klein Tools products
• Education and Professional Development Assistance

The Retail Sales Representative (RSR) is responsible for plans and activities leading to achievement of sales quotas within his/her respective retail channel and geographic territory. As a part of the Retail Sales Team, the RSR will operate at the forefront of our strategy to manage and grow the relationships with key retail partners including Lowe's and Home Depot. Individuals applying for this role need to have strong time management skills, be self-motivated, competitive, resilient, and able to thrive in a dynamic, fast-paced environment.

1. Retail Display Maintenance: Maintain and update retailer product displays, adding new products, additional SKUs and re-balancing inventory when necessary. Must keep displays, full, clean and neat. Before and after pictures to be submitted to supervisor.
2. Sales & Performance Monitoring: Monitor retail sales performance to identify opportunities for product placement and merchandising execution improvements. Provide feedback to the sales and management teams on sales execution productivity.
3. Relationship Building & Retail Support: Foster positive relationships with store managers and retail staff to ensure product visibility and effective merchandising execution. Serve as the main point of contact for product and brand expertise to build sustaining relationships with influential decision makers.
4. Training & Incremental Orders: Educate retail key decision makers on product features, benefits, and brand positioning to drive incremental sales orders on new and existing product categories.
5. In-Store Promotion & Events: Implement promotional sales strategies by ensuring corporate designed POP sales materials are properly executed and support special sales events or product demonstrations.
6. Retail Analytics Reporting: Track and report key retail metrics, including sales data, inventory movement, and promotional effectiveness, to help optimize sales strategies. Use insights to improve the in-store customer experience and drive sales growth.
7. Professional Communication: Drives effective communication and collaboration within the organization. Fosters good working relationships among team members and other functional contacts.
8. Additional Responsibilities: Performs all other duties as assigned.

Job Qualifications

Experience:

• Bachelor's Degree
• 0-2 years of experience in retail sales, merchandising, or territory management.
• Previous experience in a retail environment or working in merchandising/marketing roles is preferred but not required.

Skills:

• Self-motivated, competitive, and resilient with the ability to thrive in a dynamic, fast-paced environment.
• Results-driven mindset with a focus on meeting sales goals and optimizing retail and customer experiences.
• Excellent (verbal and written) communication and interpersonal skills.
• Strong attention to detail with the ability to execute merchandising plans accurately.
• Ability to work independently and manage time effectively.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)

Physical Demand Requirements

Regularly required to stand, walk or sit; use hands to grasp, handle or feel objects, tools or controls; use fingers to touch, pick or pinch objects; reach with hands and arms; push or pull; climb stairs; balance; stoop, kneel, crouch or crawl; use foot or leg controls; talk or hear. The employee must occasionally lift and/or move objects up to 50 pounds. For all jobs no one should lift over 50lbs on their own. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

#Kleinmp

Your main focus:

• Quality
• Customer Obsession
• Innovation
• Ownership
• Teamwork

Klein Tools is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For candidates with disabilities and needing assistance, please email us at hr@kleintools.com.