Auto insurance district manager bilingual amtex insurance
Location
field, San Antonio, TX, United States
Commitment
Full Time
Level
Junior (<2 years)
Required skills
Multi-Location ManagementRecruitingInterviewingHiringCustomer ServiceTeam LeadershipGoal SettingPerformance EvaluationStaff TrainingSchedulingConflict ResolutionAttendance MonitoringPerformance ManagementInsurance SalesBilingual Communication
Job Description
Benefits:
- Life Insurance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job description
Responsibilities
- Manages multiple locations with agents designated within a geographic zone
- Screen applicants, interview, and hire new agents
- Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
- Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
- Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
- Create and implement weekly work schedule for agents
- Handles any escalated customer service issues that may arise
- Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Commission pay
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Work setting:
In-person
In the field
Office
License/Certification:
Insurance Producer License (Preferred)
Life Insurance License (Preferred)
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