Senior technical sales account manager

Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people – to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet.

Senior Technical Sales Account Manager

As Senior Technical Sales Account Manager, you will provide expert technical support to customers in the EMEA region, mainly in France, and depending on need in some other French-speaking countries, across our applications and categories, with primary focus on the dairy/fruit prep/baby food category. Acting as a trusted technical advisor and strategic account partner, you will translate customer needs into tailored ingredient solutions that support growth and long-term customer relationships.

Your responsibility is to support the region’s growth projection through close engagements with customers. You will identify opportunities, support product customization and apply your application and category expertise across the product development lifecycle, understanding client needs and testing concepts from recommendations and technical presentations, to trials and launch support.

You will manage opportunity briefs and technical projects, working closely with Sales, the Category Expertise Team, Marketing, Science & Innovation, Product Line Management, Quality and other stakeholders, while operating with agility, accountability and high standards for Environment, Health and Safety.

Tasks and Responsibilities

• Drive and support pipeline-led growth with and for our customers.
• Partner with Sales Account Managers to build customer relationships, execute growth plans, prioritise opportunities and support the regional pipeline.
• Act as technical consultant for assigned accounts, solving customer challenges with value-added ingredient solutions, aligned with commercial priorities.
• Collaborate with Sales, the Category Expertise team, Science & Innovation, Product Line Management, Quality, Sensory, Nutrition and Regulatory teams to create tailored solutions and concepts.
• Lead technical presentations, product demonstrations, on-site trials and customer meetings, clearly explaining ingredient functionality and application benefits.
• Manage technical projects and formulation records, ensuring timely delivery, accurate documentation and effective follow-up based on customer feedback.
• Identify upselling, cross-selling and new application opportunities through technical expertise, market insight and customer engagement.
• Share dairy/fruit prep/baby food ingredient, processing and competitive insights with internal stakeholders, and support capability building through training or knowledge sharing where relevant.
• Work with agility across customers and regulatory environments while maintaining high standards of quality, compliance and EHS, including active participation in our Journey to Excellence.

Qualifications

• Master’s degree in a technical or scientific field, or equivalent education; an MSc in Food Science, Food Technology or Food Chemistry is an advantage.
• 5+ years’ experience in a technical, application or technical sales role within the dairy/fruit prep/baby food, food and/or ingredient industry.
• In-depth technical knowledge of the broader dairy/fruit prep/baby food categories, combined with broad knowledge of other food applications, as well as food science and technology, food processing, food chemistry and microbiology.
• Experience with functional ingredients such as starches, hydrocolloids, emulsifiers, fibres and sweeteners is essential.
• Knowledge of sensory evaluation, rheology or end-product analysis is an advantage.
• Customer-focused and commercially aware, with strong communication, influencing and solution-selling skills.
• Comfortable working within an international environment and matrix organisation.
• Pragmatic and analytical, able to manage multiple projects, adapt to changing priorities and resolve complex technical issues.
• Team-oriented, able to work independently, share knowledge and support capability development within Technical Sales.
• Fluent in French and English; additional languages are an advantage.
• Positive mindset and can-do attitude, with curiosity and the ability to ask the right questions to identify solutions.
• Committed to strict health, safety and laboratory protocols, with willingness to travel up to 60% across the South Europe cluster [mainly France, Benelux, Spain, Portugal, Italy), and occasionally within the wider EMEA region.

What We Can Offer You

You will work in an exceptional team that focuses on our customers, works with innovative products, collaborates with industry experts, and gives you the opportunity to grow every day.

We also offer:

• A competitive salary
• Bonus opportunity
• Flexible working hours
• Home office with option to work from regional sites

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.