Position Objective

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary:

Our Field Supervisors Our Security Supervisors support Harvard Protection in our goal of providing best in class security and life safety services. Our Supervisors are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. Position is responsible for day-to-day leadership and supervision of a portfolio of customer accounts.

Essential Duties and Responsibilities

• A true Leadership position
• Ensure quality services are provided to meet customer expectations and contract requirements
• Regularly inspect, supervise, train, coaching, mentor, and lead security personnel assigned to the facility/building
• Perform operations related functions that include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work
• Assist in maintaining up to date and accurate timekeeping systems and records for staff
• Provide immediate response to emergencies and issues that arise
• Follow and coordinate established emergency response, action planning and procedures
• Maintain availability and to portfolio of accounts assigned
• May be required to initiate preliminary investigations into incidents
• Prepare reports on accidents, incidents, and suspicious activities, as required
• Prepare required weekly, bi-weekly and monthly manager reports
• Assist to procure, process and maintain uniforms and equipment
• The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

• State or municipality mandated security officer licenses
• Candidates should possess some of the following verifiable experiences;
• 1-3+ years civilian law enforcement or private or corporate security experience
• 2-4+ years military experience with a favorable discharge
• Must have reliable means of communication and transportation
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills
• Ability to work in a fast paced, customer service environment
• Excellent time management skills and the ability to prioritize and problem solve
• Good computer skills including Microsoft Office

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

About Harvard Protection Services:

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities