Property management specialist - full-time

Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs.

TSINY is looking for Property Management Specialist for our Residential Development & Property Management program located in Braddock (Queens), NY. Position may require visits to sites in Queens, Brooklyn, Manhattan and the Bronx.

Salary: $46,000 annually, $25.27/hr., Full-Time

Full Benefits: Medical, Dental, Vision, 403b, Pension, Life Insurance

Valid Driver License Required

Position Summary

The Property Management Specialist provides operational and administrative support to the Property Manager and the Assistant Property Manager. Provide daily property operations, regulatory compliance, leasing activities, inspections, resident file maintenance and communication with landlords, vendors, and program staff. Supports TSINY’s mission by ensuring residents live in safe, well-maintained housing and that all properties meet State OMH, HUD, Section 8, LIHTC, and HPD regulations.

Essential Functions

• Ensuring properties are safe, habitable and compliant with regulatory standards. Support compliance activities for OMH, HUD HQS inspections, Section 8 program requirements, LIHTC documentation and HPD Housing Maintenance Code.
• Document findings and escalate concerns to the Property Manager and Assistant Property Manager.
• Support compliance with OMH housing standards, HUD regulations including HQS inspections, Section 8 requirements, LIHTC certifications and income verification and HPD Housing Maintenance Code.
• Conduct site visits, inspections and quality control reviews.
• Track follow-up and corrective actions.
• Serve as a support liaison to residents, responding to inquiries, complaints, conflicts and lease-related concerns.
• Participate in move-ins, move-outs and resident orientations.
• Ensure HPD compliance with Housing Maintenance Code, violations of correction, lead based paint rules and building registration.
• Assist with monitoring rent collection, arrears tracking and maintaining accurate rent rolls and security deposit logs.
• Prepare and organize documents for audits and regulatory reviews (HUD, LIHTC, OMH, HPD).
• Maintain spreadsheets, property databases and property management software. Support invoice processing, vendor documentation and contract tracking.
• Ensure proper documentation for HUD, LIHTC, HPD, and OMH audits.
• Serve as a communication point for residents regarding basic concerns, maintenance needs and scheduling of work.
• Assist in reinforcing TSINY housing rules, policies and reasonable accommodation procedures.
• Participate in move-in and move-out processes, including unit condition documentation.
• Scattered Site & Apartment Based Program Support.
• Assist in finding new apartments for Supportive Scattered Site Housing and Apartment Treatment Programs.
• Obtain new leases and support program staff with tenant move-ins.
• Monitor the local real estate rental market and apartment needs.
• Prepare lease agreements and renewal documents.
• Assist with leasing activities, including showing units, collecting application documents, preparing lease packets and verifying required documentation.
• Complete annual recertifications, rent calculations, income verifications and LIHTC/TIC documentation.
• Maintain accurate, organized and compliant resident files (OMH, HUD, Section 8, HPD, LIHTC, ADA, Fair Housing).
• Monitor residential program apartment needs. Monitor the local real estate rental market.

General

• Assist the Property Manager and Assistant Property Manager with administrative and operational tasks.
• Assist with maximizing income and reducing costs in mixed occupancy buildings.
• Hours vary depending on Program needs.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• Driver’s license is required.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Attend job and Agency trainings as required to maintain compliance and ensure continued professional development.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

High School Diploma plus 2 years’ related experience required. Experience in not-for-profit operations, property management or tenant organizing with demonstrated analytical skills utilizing budgetary, operational, financial and related information a plus. Currently valid New York State Driver's License and a safe driving history. Required to have own vehicle. Computer skills in Excel and Word. Be proficient with basic office equipment such as telephones, copiers, fax machines, printers and computers. Must be organized, able to multitask and work with peers and supervisors in a collegial environment.