Workforce coordinator

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care.

Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers.

ABOUT THE ROLE

We are looking for a Workforce Coordinator to support staffing coordination and day-to-day workforce operations. You will help coordinate schedules, track staffing needs, communicate with teams, and support coverage across the organization.

WHAT YOU WILL DO

• Coordinate employee schedules and staffing requests
• Monitor staffing needs and help identify coverage gaps
• Communicate schedule updates and staffing information to employees and managers
• Maintain accurate workforce and scheduling records
• Track attendance, availability, and schedule changes
• Follow up on staffing requests and operational needs
• Support managers with routine workforce coordination

WHAT WE ARE LOOKING FOR

• Previous experience in workforce coordination, scheduling, operations, administration, or a similar role
• Strong organization and attention to detail
• Good communication and follow-up skills
• Ability to manage changing priorities and scheduling needs
• Comfortable working with spreadsheets and scheduling systems
• Strong problem-solving and coordination skills
• Comfortable working independently in a remote environment
• Reliable internet connection and workspace
• Legally authorized to work in the United States

NICE TO HAVE

• Previous workforce management or scheduling experience
• Familiarity with workforce management or scheduling software
• Experience coordinating employees across multiple locations or teams
• Background in food service, hospitality, retail, care, or other multi-location businesses

COMPENSATION

$45,000–$60,000 per year, depending on experience and qualifications.

HIRING PROCESS

Application Review → Initial Conversation → Interview → Offer

EQUAL OPPORTUNITY

Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.