Vice president - regional manager - liability

Job Details

Job Location: Involuntary Remote - ALL STATES - Remote All States, CA 90802

Position Type: Full Time

Education Level: Bachelor's Degree

Salary Range: $145,000.00 - $195,000.00 Salary/year

Travel Percentage: 20%

Job Shift: Day

Job Category: Executive

POSITION SUMMARY:

The Vice President, Risk Management Strategies of Liability, provides strategic and operational leadership for the development, growth, profitability, and overall performance of the Risk Management Strategies business. This position is responsible for developing and executing sustainable business strategies, identifying growth opportunities, resolving complex business and client issues, and establishing policies, procedures, and operational standards that drive quality, accuracy, efficiency, and profitability. As a member of the senior leadership team, the Vice President participates in developing and executing long-term organizational strategies and provides leadership and direction to the Property and Liability functions. The position maintains significant responsibility for financial performance, client and carrier relationships, business development, service delivery, talent management, and strategic initiatives.

KEY COMPETENCIES

• Executive Leadership: Demonstrates the ability to establish strategic direction, lead through others, and hold leaders accountable for business results.
• Strategic Thinking: Evaluates complex business challenges, market conditions, and organizational needs to develop sustainable long-term strategies.
• Business Development: Demonstrates consultative sales capabilities and the ability to identify and develop profitable growth opportunities.
• Relationship Management: Builds and maintains effective relationships with clients, brokers, carriers, vendors, and senior-level stakeholders.
• Financial Acumen: Understands and manages financial performance, including revenue, expenses, profitability, and P&L accountability.
• Innovation: Develops creative solutions and identifies opportunities to improve products, services, processes, and competitive positioning.
• Project Leadership: Successfully leads complex, cross-functional projects and strategic initiatives.
• Accountability and Execution: Demonstrates persistence, sound judgment, follow-through, and a strong focus on achieving measurable business results.

DUTIES AND RESPONSIBILITIES

Provide strategic leadership and direction for the Risk Management Strategies business, ensuring alignment with organizational objectives, growth strategies, and financial goals. Maintain a comprehensive understanding of Matrix businesses, objectives, products, and services, and ensure that the organization's messaging and solutions effectively address client and broker needs. Maintain strong technical knowledge of Matrix products and services and determine how those solutions can best be deployed for specific clients, brokers, and carrier partners. Develop and execute short- and long-term business strategies designed to drive profitable growth, operational effectiveness, client retention, and service excellence. Assume responsibility for the financial and operational performance of assigned business areas, including profit and loss (P&L), quality, human resources, product development, strategic relationships, and policies and procedures. Lead and provide strategic direction to Property and Liability leaders and their respective teams. Establish performance expectations for subordinate leaders and evaluate operational, financial, client service, and organizational results. Exercise independent judgment and decision-making authority regarding significant operational, financial, client, and strategic matters within assigned areas of responsibility. Identify opportunities to improve client programs, operational processes, service delivery, and overall program efficiency. Develop strategic recommendations based on client business objectives, program performance, industry trends, and emerging risks. Lead complex projects, strategic initiatives, and business planning meetings, including engagement with C-suite executives and other senior-level stakeholders. Build and maintain strategic relationships with clients, brokers, carriers, vendors, and other business partners. Address and resolve significant client, operational, and business issues in a timely and effective manner. Partner with cross-functional departments to improve processes, maximize efficiencies, and support organizational objectives. Evaluate vendor relationships and contracts and negotiate or recommend changes designed to improve service quality, financial performance, and profitability. Collaborate with carrier partners to identify and develop opportunities to expand products and service offerings. Participate in client and prospect meetings, industry events, and meetings with broker and carrier partners as appropriate. Prepare for and participate in presentations to the Board of Directors and senior leadership regarding business performance, strategic initiatives, risks, and opportunities. Monitor market conditions, industry developments, competitors, and emerging trends to identify opportunities for innovation, expansion, and competitive advantage. Develop, implement, and oversee policies, procedures, and operational standards within assigned areas of responsibility. Select, develop, coach, and evaluate leaders and key team members and make or recommend appropriate personnel decisions. Perform other executive-level responsibilities and strategic initiatives as assigned.

Qualifications

QUALIFICATIONS REQUIRED

Education and Experience Bachelor’s degree in business administration, Risk Management, Insurance, Finance, or a related field, or an equivalent combination of education and relevant executive-level experience, required. Master's degree or advanced professional designation preferred. Minimum of ten (10) years of progressively responsible experience within a third-party administrator (TPA), insurance carrier, risk management organization, or related industry required. Significant leadership experience with responsibility for business operations, client relationships, financial performance, and development of organizational strategy required. Demonstrated experience managing and developing leaders and professional teams. Demonstrated experience with P&L management and financial accountability. Extensive knowledge of automobile liability, general liability, and property programs. Experience developing and maintaining relationships with clients, brokers, carriers, and other strategic business partners. Demonstrated business development and consultative sales experience. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Ability and willingness to travel as required.

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrated ability to develop and execute business strategies that support organizational growth and profitability. Strong executive leadership, business judgment, and decision-making skills. Ability to analyze complex financial, operational, and business information and translate findings into strategic recommendations. Strong understanding of financial management, budgeting, forecasting, and P&L performance. Ability to lead through subordinate managers and establish accountability for business and operational results. Exceptional relationship management, negotiation, presentation, and executive communication skills. Ability to influence and collaborate effectively with C-suite executives, clients, brokers, carriers, vendors, and other stakeholders. Ability to identify and resolve complex business, operational, and client issues using independent judgment. Ability to lead multiple strategic initiatives and priorities in a dynamic business environment. Excellent organizational, project management, and time management skills. Ability to develop, implement, and evaluate policies, procedures, operational standards, and performance expectations. Ability to review and analyze financial, operational, client, and market data. Ability to maintain confidentiality and exercise discretion when handling sensitive business, employee, client, and financial information. Ability to effectively use technology and business applications necessary to perform executive-level responsibilities. Ability to maintain regular and reliable attendance and travel as required to fulfill the responsibilities of the position.