Tier 1 Scheduler – Full-Time

Pay: $16/hour Schedule: 40 hours/week

The IMA Group is hiring a Tier 1 Scheduler for upcoming training classes. This full-time role focuses on scheduling medical and psychological examinations and managing inbound and outbound calls in a fast-paced environment.

Responsibilities

• Schedule medical and psychological exam appointments
• Manage inbound and outbound calls
• Enter and maintain accurate scheduling data
• Communicate with clients, providers, and internal teams

Qualifications

• High school diploma or equivalent
• 1+ year clerical, call center, or customer service experience
• Strong computer skills

Pay & Benefits

• $16/hour
• Comprehensive health, dental, and vision insurance
• Generous PTO, paid holidays, and a floating holiday
• 401(k) with employer matching
• LTD, STD, FSA, voluntary life & AD&D
• Company-paid life insurance & AD&D
• Paid maternity and paid parental leave
• Tuition reimbursement & student loan repayment assistance (tax-free)

The IMA Group is an Affirmative Action/Equal Opportunity Employer

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

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