Location

Concord, United States of America

Technical Sales Engineer Remote — United States

Join Kanthal’s innovative Sales team and help customers solve complex industrial heating challenges. Kanthal, part of the Alleima Group, is a world-leading brand in industrial heating technology and resistance materials.

Through technical expertise, close customer partnerships, and pioneering solutions, we support some of the world’s largest and most exciting projects while helping reduce industrial climate impact.

About the role

As a Technical Sales Engineer, you will drive profitable growth by selling Kanthal technical products, services, installations, and engineered solutions to assigned customers and market segments. You will serve as a primary technical interface between customers and Kanthal’s sales, engineering, manufacturing, product management, and technical marketing teams. By understanding customer processes, specifications, performance requirements, and business challenges, you will translate needs into practical technical and commercial solutions while developing new business and expanding existing customer relationships.

Your responsibilities

• Manage and grow assigned customer accounts, applications, market segments, and territory in line with established business plans and objectives.
• Sell technical products, services, installations, configurations, and engineered solutions based on customer requirements and Kanthal capabilities.
• Build trusted relationships with customer engineering, operations, procurement, maintenance, quality, and management representatives.
• Evaluate customer specifications, drawings, operating conditions, process requirements, and performance expectations.
• Prepare and deliver technical presentations, demonstrations, proposals, quotations, recommendations, and customer training.
• Identify and develop new customers, applications, projects, and market opportunities that support profitable growth.
• Coordinate feasibility reviews, product trials, samples, testing, troubleshooting, and implementation activities with internal technical resources.
• Create territory sales plans and maintain accurate forecasts, opportunity updates, account plans, pipeline reports, and business-system records.
• Gather and communicate customer, competitor, application, and market intelligence to internal stakeholders.
• Support product launches, trade shows, conferences, seminars, customer events, and other market-development activities.
• Promote Kanthal’s Safety First culture, apply the Never Walk By principle, protect confidential information, and follow the Kanthal Code of Conduct.

About you

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Materials Engineering, Chemical Engineering, Industrial Engineering, or a related technical field.
• Demonstrated experience in technical sales, customer applications, engineered products, manufacturing processes, or solution-based selling.
• Ability to interpret customer specifications, drawings, operating requirements, and technical documentation.
• Strong customer orientation, commercial judgment, communication, presentation, negotiation, organization, and problem-solving skills.
• Ability to explain complex technical concepts clearly to technical and nontechnical audiences and influence stakeholders without direct authority.
• Ability to manage multiple customer priorities, projects, quotations, and deadlines with limited supervision.
• Proficiency with customer relationship management systems, Microsoft Office applications, virtual collaboration tools, and data analysis.
• Valid driver’s license and willingness to travel within the assigned territory, with occasional travel outside the territory as business needs require.

Preferred experience

Experience with electrical heating, advanced materials, thermal processing, engineered products, technical quotations, customer-specific solutions, new-product introduction, or design for manufacturability is preferred. An advanced technical degree, graduate-level business education, Professional Engineer certification, technical sales credential, or other applicable industry certification is an advantage but is not required.

What you can expect from us

We are a company with a big heart and a mission to reduce climate impact through smarter industrial solutions. We offer a welcoming, inclusive environment, market-leading products, and opportunities to grow personally and professionally. At Kanthal, diversity strengthens our success, and safety and health always come first.

Physical demands & work environment

The physical demands and work environment described below represent those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to communicate, remain stationary for periods of time, and operate a computer and other office or presentation equipment. The employee may frequently move through office, customer, laboratory, production, warehouse, and trade-show environments; reach, bend, stoop, crouch, or climb stairs; and occasionally lift or move product samples, demonstration materials, luggage, or equipment weighing up to 25 pounds. Specific vision abilities may include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The position is performed in office, customer, travel, and industrial manufacturing environments. The employee may occasionally be exposed to moving mechanical equipment, electrical systems, elevated temperatures, noise, dust, fumes, chemicals, and other conditions associated with customer and manufacturing facilities. Required personal protective equipment must be worn in designated areas. The employee must be able to travel regularly, drive when required, and respond to customer or business needs outside normal working hours when necessary.

Additional information

For further information about this position, please contact:
Marty Fajerman, Sales Area Manager
marty.fajerman@kanthal.com

Ready to apply? Visit www.kanthal.com, select About Us, then Careers and Vacancies to find the Technical Sales Engineer opening and submit your application through the online career portal. Applications cannot be accepted by email. We may begin interviews before the application deadline, so we encourage you to apply as soon as possible.

Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance materials. Backed by skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world’s largest and most exciting projects.

We are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by federal, state, or local law.