Core Objectives
Configure and deliver ServiceNow Source-to-Pay (S2P) capabilities, specifically Catalog Buying, Punchout, Invoice Processing, and Accounts Payable. Translate functional stories and solution designs into actionable, upgrade-safe technical configurations.
Key Responsibilities
- Build and configure catalog structures, user buying experiences, business rules, notifications, and role-based access.
- Develop and support supplier punchout integrations, handling authentication, data exchange, and cart-return logic.
- Automate Accounts Payable (AP) workflows, including invoice intake, validation, matching, exception routing, and approvals.
- Engineer reliable integrations between ServiceNow and external ERP, procurement, and finance systems.
- Conduct unit testing, technical validation, defect resolution, and deployment support.
- Participate actively in Agile sprint ceremonies, backlog refinement, design reviews, and UAT triage.
- Ensure all implementations strictly adhere to ServiceNow development and security standards.
Required Skills & Experience
- Hands-on ServiceNow configuration and custom development experience within enterprise implementations.
- Practical, demonstrable experience with ServiceNow Source-to-Pay (S2P) modules and procurement/finance workflows.
- Specific technical experience executing catalog buying, supplier punchouts, and invoice/AP use cases.
- Strong proficiency in leveraging ServiceNow integration patterns to connect disparate enterprise systems.
Mandatory Certifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Source-to-Pay (S2P) Accreditation.
Work Authorization
U.S. Citizen physically located on U.S. soil – mandatory.
This is a remote position.