Service facilitator

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Vision insurance

Position Summary

Shades Of Life Home Care Services LLC is seeking a compassionate, organized, and dependable Service Facilitator to join our growing team. The Service Facilitator will support individuals and families by coordinating services, communicating with individuals, families, providers, and other members of the support team, while helping to ensure services are delivered according to the individual's needs, service plan, and DMAS regulations.

Essential Duties and Responsibilities

• Coordinate and monitor services provided to individuals.
• Maintain regular communication with individuals, families, service providers, and support team members.
• Assist with developing, implementing, and monitoring individualized service plans.
• Monitor services to ensure they are meeting identified needs and goals.
• Ability to meet tight deadlines.
• Schedule and participate in meetings as required.
• Assist individuals and families with identifying appropriate community resources.
• Follow agency policies, procedures, and applicable regulations.
• Protect individual confidentiality and privacy.
• Report concerns, incidents, or changes in an individual's needs appropriately.
• Advocate for individuals and promote choice, dignity, independence, and person-centered services.
• Complete other duties assigned by management.
• Completing required documentation according to regulation.

Qualifications

• Minimum of an associate degree with transcripts; relevant experience preferred.
• Experience working with individuals receiving home and community-based services is preferred.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and documentation skills.
• Ability to maintain confidentiality.
• Reliable transportation will be required.
• Must meet applicable background screening and employment requirements.

Ideal Candidate

The ideal candidate must be professional, dependable, compassionate, organized, and comfortable communicating with individuals, families, employees, and community providers. The candidate should be committed to providing quality, person-centered services and supporting individuals in achieving greater independence.

Why Join Shades of Life?

At Shades of Life Home Care Services LLC, we are committed to providing professional, personalized services while supporting individuals in the comfort of their homes. We are looking for team members who share our commitment to quality care, respect, dignity, and meaningful support.

Flexible work from home options available.