Department

Impact

Reports to

Chief Impact Officer

Direct Report(s)

VP, Sr. Dir, Director, Sr. Mgr.

Location

Remote

Term

Full-Time

Travel Required

Approximately 15% to 30%

Salary Range (HR)

$170,000 to $225,000

FLSA Status (HR)

Exempt

Organizational Context

As part of this evolution, Shatterproof operates under an executive structure reporting to the Chief Executive Officer through three enterprise leaders: the Chief Impact Officer (CIO), Chief Development Officer (CDO), and Chief Financial & Administrative Officer (CFAO). All programmatic and impact-related senior leadership roles sit within the Impact organization under the CIO, reinforcing a unified approach to systems change.

Who Succeeds at Shatterproof

Shatterproof is in a period of disciplined transformation and national growth. Leaders who thrive in this environment:

• Bring a builder’s mindset, establishing durable systems, structures, and operating models.
• Prioritize cross-functional integration over functional silos.
• Influence through collaborative authority, emotional intelligence, and coalition-building.
• Navigate ambiguity and dynamic policy landscapes with strategic poise.
• Remain relentlessly committed to evidence-based, systems-level impact.

Position Summary

The Senior Vice President (SVP) of Program & Impact advises the CIO on strategy while directing the delivery and measurement of Shatterproof's national programmatic portfolio. Reporting directly to the Chief Impact Officer, the SVP leads the day-to-day operations, growth, and integration of core national programs across treatment quality, stigma reduction, training and education, and workplace engagement to advance Shatterproof’s strategic pillars.

Responsibilities

Program Strategy & Portfolio Execution

• Lead nationwide prevention, stigma-reduction, and education programs across public, community, and employer domains to normalize help-seeking and promote early intervention.
• Direct health care professional (HCP) training and health systems change to make evidence-based addiction medicine a standard component of routine care, establishing accessible treatment and referral pathways nationwide.
• Oversee the national expansion and adoption of treatment quality standards, partnering with healthcare leaders, state agencies, and commercial payers to drive facility accountability and consumer transparency.

Operational Management & Governance

• Maintain executive accountability for all program operations, team performance and key performance indicators. Set annual priorities, address strategic challenges, and align resources for maximum impact.
• Recruit, mentor, and lead a high-performing, multidisciplinary team, promoting career growth, accountability, and a collaborative team culture.
• Develop and manage the program budget in alignment with organizational goals and strategic priorities.
• Lead regular operational and program reviews to improve processes, manage risk, and optimize resources.
• Drive adoption of AI tools to increase team productivity and impact.

Impact Measurement & Reporting

• Establish key performance indicators (KPIs) to track program performance and quantify clinical and social impact.
• Integrate program outcomes and lessons learned across the team to inform and strengthen national policy and advocacy efforts.
• Deliver regular progress reports and program updates to executive leadership to guide strategic priorities.

External Engagement & Growth

• Support executive leadership in advancing Shatterproof’s national influence across addiction care standards, provider training, and anti-stigma initiatives.
• Develop and scale earned-revenue strategies to drive program expansion and extend organizational reach.
• Partner with Development and Communications teams to articulate programmatic impact to major foundations, corporate partners, and government funders.
• Represent Shatterproof nationally across conferences, legislative hearings, and media publications.

Qualifications

• 15+ years of progressive leadership across healthcare, behavioral health, or non-profits, with at least 10 years in senior team and program management.
• Experience with substance use disorder (SUD) systems, care standards, clinician education, and anti-stigma science, or comparable leadership in healthcare or public health.
• Exceptional written advocacy and verbal communication skills, with a proven ability to influence policymakers, executives, and grassroots partners.
• Proven success leading multi-state or national health initiatives.
• Demonstrated success leading complex, distributed teams in high-growth, mission-oriented environments.
• Experience managing multimillion-dollar program budgets, government contracts, and foundation grants.
• Demonstrated success reporting to C-suite leadership and collaborating with board committees, funders, and external partners.
• Bachelor’s degree or equivalent relevant experience required. Master’s or doctoral degree in public health, healthcare administration, public policy, medicine, nursing, or a related field strongly preferred.
• Deep alignment with Shatterproof’s mission and values.

May Be a Good Fit If…

• You are skilled at bringing diverse partners together—across healthcare, community groups, and workplaces—to build and sustain initiatives that genuinely improve people’s lives.
• You build high-performing teams rooted in trust, empathy, and a genuine commitment to supporting each person’s growth and success.
• You are a compelling storyteller and listener who translates complex clinical, program, and policy issues into clear, human narratives that connect with boards, donors, communities, and the public.
• You lead with empathy and purpose, driven to break down stigma, make asking for help feel safe and normal, and ensure everyone has access to compassionate, evidence-based care.
• You are comfortable using AI and emerging tools to enhance strategic thinking and operational efficiency.

Additional Information

• Ability and authorization to work in the United States required.
• Ability to work Eastern Time Zone hours required.
• Remote with approximately 15% to 30% travel required, including business development, partner and board meetings, national conferences, and visits to organizational offices.
• Shatterproof is an equal opportunity employer and is committed to fostering an inclusive workplace.
• Individuals with lived experience of substance use, addiction, or recovery, including family members and loved ones, are encouraged to apply. Sharing your experience is always your choice and is never required to be considered.