At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
The Company:
Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
What’s in it for you:
Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.
Address:
Guatemala
ESSENTIAL DUTIES & RESPONSIBILITIES:
AI-Augmented Engineering Excellence
- Model AI-augmented engineering excellence — design solutions that integrate AI capabilities (LLMs, RAG, agents) where appropriate.
- Demonstrate active AI fluency — use AI assistants (GitHub Copilot, Claude, or equivalent) as a daily co-engineer for code generation, test creation, documentation, and learning.
- Write AI-ready requirements (Given-When-Then/Gherkin) that enable AI-assisted development tools to generate accurate, testable code.
- Evaluate AI outputs rigorously and shape team practices for prompt design, evaluation, and safety.
- Stay current with AI-assisted development tools (GitHub Copilot, Cursor, Claude, and equivalents) and evangelize best practices across the team.
Story Creation & Requirements Engineering
- Author comprehensive user stories using Given-When-Then format with complete behavioral context (Given = initial state/preconditions, When = actions/triggers, Then = expected outcomes).
- Define explicit acceptance criteria covering happy paths, edge cases, error conditions, and complex integration scenarios.
- Include technical constraints, validation rules, business logic, performance requirements, security considerations, and compliance standards.
- Provide concrete examples with sample data, API specifications, and reference implementations.
- Document dependencies, integration points, and system interactions clearly for both human developers and AI-assisted tools.
- Collaborate with technical product managers, architects, and technical leads on architectural context and design patterns.
- Handle complex, enterprise-level requirements involving multiple systems and cross-functional dependencies.
Story Acceptance & Quality Leadership
- Review and accept completed stories, validating functionality meets all acceptance criteria and enterprise quality standards.
- Test delivered functionality against each Given-When-Then scenario across multiple integration points.
- Verify solutions handle all documented scenarios including edge cases, security requirements, and performance benchmarks.
- Exercise final acceptance authority, ensuring deliverables are production-ready before release.
- Coordinate with QA teams on acceptance criteria alignment and automated testing strategies.
- Provide structured feedback for stories requiring remediation.
Backlog Management & Prioritization
- Own and maintain complex user story backlogs, strategically prioritizing based on business value, technical dependencies, and risk.
- Translate business product strategy and roadmap into detailed, development-ready user stories.
- Break down complex features into appropriately sized stories while maintaining technical coherence.
- Make tactical trade-off decisions to maximize value delivery within constraints.
- Sequence backlog items accounting for dependencies, risk mitigation, technical debt reduction, and incremental delivery through creation of release plans.
- Manage backlog across multiple teams or complex product areas when required.
- Identify and escalate strategic risks or impediments impacting delivery.
Team Leadership & Agile Excellence
- Lead sprint ceremonies including planning, refinement, reviews, and retrospectives.
- Partner with Scrum Masters, developers, architects, QA engineers, and designers to drive team efficiency.
- Provide real-time expert guidance on business logic and acceptance criteria during development.
- Present completed work during sprint reviews, demonstrating acceptance and articulating business value.
- Foster collaborative environment encouraging questions and continuous improvement.
- Champion Agile and BDD practices across the organization.
Stakeholder Engagement & Influence
- Serve as senior point of contact between development teams and business stakeholders.
- Facilitate complex requirements discovery sessions with diverse stakeholder groups.
- Lead User Acceptance Testing (UAT) and ensure business readiness.
- Communicate sprint progress, release readiness, and risks to business Product Manager, stakeholders, and leadership.
- Negotiate scope, priorities, and trade-offs balancing business needs with technical realities.
- Influence technical execution through data-driven insights from delivery and user feedback.
Mentorship & Organizational Impact
- Mentor and coach junior TPOs (Associate TPO, TPO) on GWT story writing, requirements craft, acceptance practices, and quality standards.
- Review stories created by junior team members ensuring quality and consistency.
- Contribute to hiring, onboarding, and training of new product ownership team members.
- Participate in or lead communities of practice for product owners.
- Drive adoption of new tools, methodologies, or practices improving delivery effectiveness.
EDUCATION & EXPERIENCE:
Required
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field (Master’s preferred).
- 7–10 years as a TPO, Business Analyst, or Technical Product Owner in Agile teams.
- Minimum 3–5 years at senior/lead level handling complex, enterprise-scale products.
- Expert in writing detailed user stories with comprehensive acceptance criteria using Given-When-Then format.
- Strong Behavior-Driven Development (BDD) experience.
- Advanced technical acumen with system architecture, data models, APIs, and integration patterns.
- Proven leadership within Agile/Scrum teams.
- Expert proficiency with Agile tools (Jira, Azure DevOps, Confluence).
- Outstanding communication skills and ability to influence senior stakeholders.
- Experience mentoring junior team members.
Preferred
- CSPO, A-CSPO, CPO, or PMI-ACP certification.
- Experience with BDD tools (Cucumber, SpecFlow, Behave).
- Familiarity with AI-assisted development tools (GitHub Copilot, Cursor, Claude, etc.).
- Understanding of test automation, CI/CD pipelines, and DevOps practices.
- Background in software development, architecture, or QA.
- Experience leading product ownership for multiple teams.
EZCORP is an Equal Opportunity Employer
$110k/yr
