Senior director, finance - product & technology - digital business

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Lumen is seeking a strategic, forward-thinking Senior Director of Finance to serve as the CFO and trusted business partner for our Product & Technology organization. This executive-level leader will provide financial leadership across a dynamic portfolio of digital, software, platform, cloud, and technology investments, helping shape decisions that accelerate growth, enhance profitability, and maximize shareholder value.

In this highly visible role, you will partner directly with executive leadership to drive financial strategy, long-range planning, investment prioritization, and business performance. You will lead a high-performing finance organization while influencing critical decisions related to product innovation, technology investments, resource allocation, and long-term growth.

Responsibilities

• Serve as the strategic finance leader and key business partner to Product & Technology leadership, translating business priorities into actionable financial strategies.
• Lead financial management across a complex portfolio, including revenue, gross margin, operating expenses, headcount planning, capital investments, EBITDA, and free cash flow.
• Drive annual planning, long-range planning, forecasting, and scenario analysis to support business growth and investment decisions.
• Partner with Product, Engineering, Technology, Sales, Marketing, and Corporate Strategy leaders to align financial plans with business objectives.
• Provide executive-level insights and recommendations regarding portfolio prioritization, organizational investments, profitability, and operational performance.
• Establish and govern key SaaS and digital business metrics, including recurring revenue, retention, customer economics, and product profitability.
• Evaluate strategic investments, product initiatives, acquisitions, and technology programs, ensuring disciplined capital allocation and measurable returns.
• Lead, develop, and inspire a world-class Product Finance organization focused on strategic decision support, business partnership, and financial excellence.

Qualifications

Minimum

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
• 10+ years of progressive leadership experience in Finance, FP&A, Corporate Finance, Business Finance, or Product Finance.
• Experience supporting SaaS, software, cloud, digital platform, or technology-driven businesses.
• Demonstrated success leading complex P&Ls and driving business performance in large, matrixed organizations.
• Experience partnering with executive leadership teams on strategic planning, investment decisions, and financial performance management.
• Deep understanding of SaaS business models, subscription and consumption economics, product development lifecycles, and software investment strategies.
• Proven ability to build, lead, and develop high-performing finance teams and future leaders.
• Exceptional financial acumen, executive presence, communication, and influencing skills.

Preferred

• MBA, CPA, CFA, or other advanced business or finance credentials.
• Experience serving as a Finance Leader, CFO, or senior finance executive within a SaaS, cloud, enterprise software, or high-growth technology environment.
• Experience supporting Product, Engineering, or Technology organizations at scale.
• Knowledge of software capitalization, cloud infrastructure economics, hosting and delivery models, and digital business performance metrics.
• Experience evaluating mergers, acquisitions, integrations, or large-scale digital transformation initiatives.
• Background in telecommunications, cloud networking, digital platforms, AI infrastructure, or related technology sectors.
• Proven track record influencing outcomes across complex organizations without direct authority.
• Demonstrated ability to balance growth investments with disciplined financial management and value creation.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

• $174,876 - $233,168 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
• $183,621 - $244,827 in these states: CO HI MI MN NC NH NV OR RI
• $192,364 - $256,486 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.