Hello! ✨

We're x-hoppers, and we believe connected teams create better stores. Built for retail and powered by Wildix, our AI-driven platform helps store associates connect, train faster and serve smarter, so they can deliver the kind of in-store experience today's customers actually expect.

About Us…

x-hoppers is on a mission to bring the communications revolution to the shop floor. Whether it's finding a product, answering a customer's question, getting a new hire up to speed or stopping shrink in its tracks, we put the right information in the right hands, at the right time.

Our platform brings together wireless headsets, voice-controlled AI assistance, smart call points, real-time analytics and 500+ integrations into one unified system, built specifically for the pace of modern retail. We've got the best of both worlds: the agility of a fast-moving scale-up, with the stability of being backed by Wildix, a global UCaaS leader with nearly 20 years of experience in business technology. That combination is how we've gone from idea to award-winning platform in just a few years.

Today, retailers like Ace Hardware, GasKing, Heron Foods and Pro:Direct trust x-hoppers to connect their stores across the US, UK and Europe. And the industry is taking notice, we've now won the RetailTech Breakthrough Award two years running, along with Gold at the 2025 Merit Awards for Telecom. We're not slowing down. New markets, new products, new integrations and new teammates (hopefully you!) helping us shape what retail looks like next. If you've ever wanted to join a brand that's already proving itself but still has the energy, ambition and white space of something just getting started, this is your chance to make a real impact.

About The Role…

We’re looking for an experienced Senior Copywriter to join our marketing team on a 9-month contract, covering maternity leave from 1 February 2027 to 31 October 2027. You’ll lead content creation and storytelling across formats, from web pages, white papers and sales collateral to presentation decks and social copy. Working closely with our Marketing, Sales, Product and Tech teams, you’ll turn the x-hoppers platform into clear, compelling stories for retail audiences, with a focus on the UK and US, making sure everything we publish is accurate and on-brand. This role suits someone who can hit the ground running: learning our product and brand voice quickly, delivering from the first few weeks and leaving everything in great shape for the handover at the end of the contract.

Please include a link to your portfolio or work samples with your application.

What You Will Do…

• Write engaging, informative content on x-hoppers’ products and how they fit into industry trends, including web pages, brochures, white papers, blog posts, video scripts and sales collateral
• Craft compelling narratives that communicate the features, benefits and value of the x-hoppers platform to retail audiences
• Build presentation decks for sales pitches to end users and partners, product demos, vendor briefings and industry events
• Write social media copy for campaigns, events and always-on content, and brief visuals into our Creative team
• Create copy for email campaigns, landing pages and social media to promote x-hoppers at industry events
• Work with SEO specialists to optimise content and drive traffic to x-hoppers’ pages
• Gather product insights and customer stories from Product Managers, Sales, Tech teams
• Use AI tools such as Gemini to draft outlines and speed up content creation, while checking every output for accuracy and brand voice
• Review and edit content for accuracy, clarity and adherence to brand guidelines
• Contribute to our content strategy and keep a clear record of work in progress to support a smooth handover

What You Will Bring…

• 5+ years’ experience as a senior B2B copywriter or content strategist, ideally in SaaS, UCaaS or retail technology
• A strong portfolio covering long-form content, sales collateral and presentation decks
• Excellent storytelling skills and the ability to turn technical features into clear customer benefits
• Experience writing B2B social media copy, especially for LinkedIn
• A good understanding of SEO copywriting and working from SEO briefs
• Hands-on experience with AI writing tools such as Gemini, ChatGPT, Claude or Copilot, plus the judgement to know where they fall short
• Sharp editing and proofreading skills, with a high level of accuracy and no overclaiming
• The ability to write in both British and US English
• Confidence working with technical experts and a wide range of stakeholders
• Strong organisation and the ability to manage several deadlines with little supervision
• Availability to start on 1 February 2027 for the full 9-month contract

Bonus Points If…

• You’ve written for retail, frontline workforce or communications technology brands
• You know the hardware, home improvement or convenience store sectors
• You’ve used AI features in design or presentation tools such as Canva or PowerPoint Copilot
• You’ve worked with CMS, email marketing or SEO platforms

Why You’ll Love It Here…

• 🚀 Make an Impact on the Future of Retail – Join a team revolutionizing the way stores operate through cutting-edge communication technology.
• 🏗️ Build a Brand, Leave a Legacy – This isn’t just a job; it’s a chance to shape the voice, culture, and story of a rising star in retail tech.
• 👫 Work with a High-Performing Team – We believe in trust, autonomy, and working with passionate professionals who drive real impact.
• 🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are
• 🚀 Startup Energy, Solid Foundation – We move like a startup, but with the backing of a profitable global leader—so you get the best of both worlds: agility and stability.

What We Offer…

• 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.
• 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.
• 🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.
• 💰 Compensation – The total compensation for this role is between £40,00 and £42,000 gross per year. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location.

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

• 🤝 Step 1: Initial Screening – 30 mins| A chat with our Talent Team to understand your background, experience, and motivations.
• 🛠️ Step 2: Technical/Role-Specific Interview – 60 mins| A deep dive with your potential manager(Head of Marketing) to assess your skills and fit for the role.
• 🎯 Step 3: Final Interview – 30 mins| A conversation with leadership or cross-functional team members to ensure alignment with our values and mission.

We Are Wildix

We are an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.

Ready to join us? Apply Now!