Job Description

The Scrum Master of Application Development serves as a facilitator and Agile coach for Change the Business (CTB) application development teams, supporting Agile delivery and the successful development and enhancement of enterprise applications that drive business value. This role facilitates Scrum ceremonies, manages team workflows and delivery rhythms, and promotes effective collaboration among Product Owners, developers, business stakeholders, and supporting teams. The Scrum Master is accountable for fostering Agile best practices, removing impediments, resolving dependencies, and enabling teams to deliver high-quality solutions that align with business objectives. This role also champions continuous improvement by coaching team members, monitoring delivery performance, and supporting Agile governance to enhance team effectiveness, predictability, and overall delivery outcomes.

Major Responsibilities

• (30%) Scrum Facilitation & Enablement
  • Facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, and Retrospective sessions
  • Manage team delivery rhythms and workflows to support achievement of sprint commitments and project objectives
  • Partner with Product Owners to ensure user stories are prioritized, refined, and ready for development
  • Monitor sprint progress, team capacity, and delivery performance to maintain focus on business priorities and commitments
  • Promote effective communication and collaboration among cross-functional team members throughout the delivery lifecycle
• (20%) Agile Coaching & Transformation
  • Coach Agile teams on Scrum principles, Agile values, and delivery best practices to promote self-organization, accountability, and continuous learning
  • Guide team members, Product Owners, and stakeholders in the effective application of Agile methodologies across the application development lifecycle
  • Foster a culture of collaboration, transparency, and servant leadership within and across delivery teams
  • Support the adoption and consistent use of Agile practices, tools, and standards to improve team effectiveness and predictability
  • Identify and implement process improvements that enhance delivery outcomes and Agile maturity
• (20%) Impediment Resolution
  • Identify, track, and resolve obstacles that impact team productivity, delivery timelines, or achievement of sprint goals
  • Partner with stakeholders, technical teams, and leadership to address dependencies, resource constraints, and delivery risks
  • Escalate issues requiring management intervention while driving timely resolution and minimizing business impact
  • Support teams in identifying root causes of recurring challenges and implementing sustainable corrective actions
  • Monitor risks and interdependencies across initiatives to support uninterrupted delivery and operational stability
• (20%) Application Development Support
  • Partner with Product Owners, business stakeholders, and development teams to support delivery of application enhancements and business capabilities
  • Facilitate alignment between business requirements, technical solutions, and sprint objectives
  • Support backlog management activities, including story refinement, prioritization, estimation, and release planning
  • Ensure transparency of work progress, delivery status, and upcoming priorities through Agile management tools and reporting
  • Promote collaboration across application development, quality assurance, infrastructure, and support teams to achieve delivery objectives
• (10%) Continuous Improvement & Governance
  • Facilitate retrospective discussions to identify improvement opportunities and drive actionable outcomes
  • Track and analyze Agile delivery metrics to assess team performance, predictability, and process effectiveness
  • Support compliance with established Agile delivery standards, governance processes, and development methodologies
  • Maintain Agile documentation, reporting artifacts, and team performance records as required by management and stakeholders
  • Perform other duties as assigned
  • Comply with all policies and standards

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Work Experience

• 5+ years experience in Agile project delivery, application development, technology delivery, or related fields required
• 3+ years experience serving as a Scrum Master, Agile Coach, or Agile Team Facilitator required

Education

• Bachelor Degree in Arts/Sciences (BA/BS) Computer and Information Science Preferred

Knowledge, Skills, Abilities

• Knowledge of Agile methodologies, Scrum principles, and software development lifecycles (Intermediate-Advanced)
• Knowledge of DevOps, continuous integration, continuous delivery, and application development practices (Intermediate-Advanced)
• Facilitation and Agile coaching skills (Intermediate-Advanced)
• Project delivery, risk management, dependency management, and problem-solving skills (Intermediate-Advanced)
• Stakeholder management, collaboration, and relationship-building skills (Intermediate-Advanced)
• Verbal, written, and presentation communication skills (Intermediate-Advanced)
• Planning, prioritization, organization, and time management skills (Intermediate-Advanced)
• Analytical, decision-making, and continuous improvement skills (Intermediate-Advanced)
• Ability to influence, facilitate consensus, and drive results without direct authority (Intermediate-Advanced)

Physical Demands

• Stationary Position/Seated: Constantly
• Communicate/Talking: Constantly
• Communicate/Hearing: Constantly
• Repetitive Motions: Constantly

We are actively hiring for 3 open roles under this requisition

#LI-Remote

We support Remote work in the following states: Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Pay Range

$108,900.00 - $166,125.00

Salary to be determined by education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

Learn more about MNAO’s comprehensive benefits package here