Salesforce Solution Architect Phoenix Team

Remote (U.S.-based) | Full-Time

Overview

The Salesforce Solution Architect supports projects that define requirements and technical solutions for standing up and enhancing Salesforce environments in support of coordinated, multi-product release and regression testing. This role owns the Salesforce side of the solution design — solution architecture, metadata configuration, sandbox strategy, and integration design — spanning both declarative and programmatic (Apex and Lightning Components) Salesforce customization. The Salesforce Solution Architect works as part of a team to define requirements, produce solution designs, and establish the operating model needed to bring new or updated environments online.

Key Functions

• Produce the solution design for the Salesforce (and, in coordination with the team, AWS) components of the environment.
• Determine sandbox type and sizing needed to support regression testing and performance testing requirements.
• Define the metadata configuration approach for the environment.
• Define the Salesforce refresh approach through the VA Salesforce governance group (DTC), including how refresh requests against production are structured and executed.
• Define the onboarding sequence for product groups being brought into a shared environment.
• Serve as the technical interface with DTC on sandbox provisioning and sandbox control.
• Support determination of the environment's designation and naming, and how it fits within the broader Salesforce Org.
• Support determination of the sandbox control model, including whether the environment operates under program control or DTC control.
• Confirm the test data approach for the environment and the restrictions that apply, including data representativeness, use of production data, and PII handling.
• Design Salesforce integration approaches for the environment, evaluating the available integration patterns and recommending the appropriate approach for each interface.
• Apply Salesforce data sharing and visibility models appropriately within the environment design.
• Troubleshoot Salesforce performance issues and metadata conflicts, and resolve them as part of the solution design.
• Support development of Salesforce test data factories and updates to automated test cases needed to support the environment.
• Take a holistic view of the full scope of the effort, including downstream and cross-product impacts, when designing new sandbox functionality.
• Maintain compliance with VA security standards and federal requirements, including differences between commercial and GovCloud/FedRAMP configurations.
• Maintain positive working relationships with federal clients, delivery teams, and technical stakeholders while supporting mission-critical systems.

Minimum Qualifications

• Bachelor's degree and 6 years of relevant experience.
• An additional 2 years of experience (8 years total) with an Associate's Degree in lieu of a Bachelor's Degree.
• An additional 4 years of experience (10 years total) with a High School Diploma in lieu of a Bachelor's Degree.
• Hands-on Salesforce development experience, including Apex and other programmatic customizations, in addition to declarative (flows, configuration) experience.
• Experience producing Salesforce solution designs, including metadata configuration and sandbox strategy.
• Experience evaluating and recommending Salesforce integration approaches from among multiple available patterns.
• Experience with Salesforce data sharing and visibility models.
• Experience troubleshooting Salesforce performance issues and resolving metadata conflicts.
• Experience building or maintaining Salesforce test data factories and updating automated test cases to support environment or release changes.
• Understanding of federal compliance considerations affecting Salesforce solutions, including differences between commercial and GovCloud/FedRAMP environments.
• Ability to take a holistic view of a project's full scope, including downstream and cross-product impacts, when designing solutions.
• Strong, hands-on orientation — able to directly configure, build, and troubleshoot rather than operate in a purely advisory capacity.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively across technical and operational teams.
• Ability to shift focus between competing priorities in a fast-paced environment.

Preferred Qualifications or Skills

• Salesforce certification(s) such as Application Architect, System Architect, or Platform Developer II.
• Experience supporting multi-product Salesforce Orgs where multiple teams release independently.
• Experience supporting federal government Salesforce implementations, including FedRAMP or GovCloud environments.
• Experience supporting regression testing or performance testing environment design.
• Experience using Jira and Confluence.
• Familiarity with Agile delivery methodologies.
• Experience coordinating sandbox refresh processes through a third-party governance or release management function.

Position Details

• Employment type: Full-Time, W2
• Location: 100% Remote (US-based)
• Hours: 40 hours/week with availability during core business hours of 8am–5pm ET
• Start date: On or around October 1, 2026
• Eligibility: Must be eligible to obtain a Public Trust clearance
• Salary: $144,000–$192,000 annually, commensurate with experience