About Us

At Onterris, we build careers grounded in purpose, responsibility and real-world impact. “For Planet and Progress” is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive.

When you join us, you’re not just forging a career, you’re joining a movement. A movement for better thinking, smarter solutions and lasting impact. Together, we will advance our way of life and protect the integrity of our environment every step of the way.

A Day in the Life

The Salesforce Project Analyst will be responsible for user support and administration within our Salesforce instance and supporting systems. Onboarding/offboarding, ticket-based request support, report generation, user training, and data integrity are all primary areas of focus. This also includes front line support for Onterris employees using Salesforce, which involves responding to troubleshooting requests and questions within our ticket system. You’ll need at least 2 years of experience in supporting a CRM system, and welcome the opportunity to make an impact from day one.

The compensation range for this role is $75,000 - $85,000 USD commensurate with experience, skills, and geographic location.

Your Expertise and Skills

These requirements reflect the knowledge, skills and abilities that help you do your best work here.

• Associates Degree or higher from an accredited university
• Salesforce Platform Administrator I certification
• 2-5 years of experience with Salesforce or other CRM systems
• Demonstrated ability to work remotely and with limited required supervision
• Ability to work as part of the team and independently
• Ability to learn and teach various software to other users
• Proficient with Microsoft Office software and/or PC programs
• Demonstrated customer service experience
• Ability to meet deadlines, multitask, and prioritize as necessary
• Ability to interface with cross-functional teams and all levels of personnel/management
• Strong problem solving and analytical skills
• Solid organization and time management skills
• Effective verbal and written communication skills
• Ability to work independently, managing multiple responsibilities (i.e. self-starter, self-motivated)

Preferred

• Experience with Salesforce Marketing Cloud and Pardot.
• Experience in software development or writing custom code for SaaS systems.
• Experience with advanced Microsoft Excel functions (i.e. V-lookup, pivot tables, etc.)

Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. For more information, visit www.onterris.com.

We are an equal opportunity employer and encourage applications from people of all backgrounds. We acknowledge that these experiences and perspectives help to enrich our teams and contribute to our ongoing success. We are committed to providing access and reasonable accommodation in our employment for all applicants. For US residents, click here to learn more.