Qualified professional (qp) for community support team (cst)

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

About the Role:

Healthstar is seeking an experienced and compassionate Qualified Professional (QP) to join our Community Support Team (CST). In this role, you will provide community-based mental health support to individuals with serious mental illness and co-occurring substance use disorders, helping them achieve greater independence, stability, and recovery. You will work collaboratively with the CST Team Lead and other professionals to deliver individualized, recovery-focused services in accordance with NC Medicaid guidelines.

Minimum Qualifications

Applicants must meet North Carolina's Qualified Professional requirements under 10A NCAC 27G .0104, including one of the applicable qualification pathways:

• Bachelor's degree in Social Work, Psychology, or another qualifying human services field, with at least two years of qualifying supervised experience.
• Master's degree in a qualifying human services field, with at least one year of qualifying supervised experience.
• Bachelor's degree in a non-human services field, with at least four years of qualifying supervised experience.
• Another recognized QP qualification pathway under North Carolina regulations.

Additional Requirements:

• Previous experience working with a CST team in North Carolina is required.
• Completion of applicable NC Medicaid CST-required trainings.
• Experience supporting individuals with serious mental illness and co-occurring substance use disorders.
• Knowledge of person-centered planning, psychiatric rehabilitation, crisis intervention, and Medicaid documentation requirements.
• Valid driver's license and reliable transportation.

Key Responsibilities

• Provide community-based CST services according to individualized Person-Centered Plans.
• Assist clients with recovery goals, independent living skills, housing stability, and community integration.
• Coordinate care with the CST Team Lead, healthcare providers, and community partners.
• Provide crisis prevention and intervention support within the QP's scope.
• Complete accurate and timely service documentation.
• Participate in required CST team coordination and treatment planning activities.
• Ensure services comply with NC Medicaid and applicable payer requirements.

Compensation Structure

This is a 1099 independent contractor, fee-for-service position, offering $25–$30 per billable service hour, based on qualifications and experience.

Compensation is calculated based on eligible CST services actually delivered, properly documented, and approved through Healthstar's internal review process. Partial hours are calculated proportionally based on approved 15-minute service units.

Payments are processed biweekly in accordance with the independent contractor agreement. No minimum caseload or guaranteed earnings are offered.

Flexible work from home options available.