Program coordinator

Job Details:

Job Location: TX SanAntonio DeZavala HQ - San Antonio, TX

Position Type: Full-Time

Education Level: Bachelors Degree

Salary Range: $55000.00 - $60000.00 Salary/year

Job Shift: Any

Job Purpose:

The Program Coordinator will work within the Endeavors Transition Support Program (TSP) with the primary responsibility of providing case management support to transitioning service members enrolled in Onward Ops. The Program Coordinator will establish and maintain supportive relationships with participants, assess individual needs, identify and locate appropriate community and VA resources, and facilitate connections to services that support successful transitions.

Responsibilities:

• Conduct Columbia-Suicide Severity Rating Scale (C-SSRS) screenings, developing safety plans when indicated, providing ongoing follow-up and support, documenting participant progress, and coordinating referrals to behavioral health, wellness, and other community resources.
• Monitor participant engagement, identify barriers to accessing services, and collaborate with program partners to ensure participants receive timely and appropriate support.

Qualifications:

Essential Job Responsibilities:

• Serve as a primary point of contact for transitioning service members enrolled in the Transition Support Program and provide timely, supportive communication throughout their participation.
• Conduct initial outreach and engagement with transitioning service members.
• Provide case management services by assessing participant needs, identifying barriers to successful transition, locating appropriate community, VA, behavioral health, employment, housing, financial, and other resources, and facilitating connections to services.
• Conduct Columbia-Suicide Severity Rating Scale (C-SSRS) screenings in accordance with program protocols and respond appropriately to identified levels of suicide risk.
• Develop and maintain individualized safety plans with participants when indicated and provide appropriate follow-up to support participant safety and engagement.
• Document participant contacts, assessments, referrals, services, and outcomes accurately and in accordance with program requirements.
• Collaborate with multidisciplinary team members and community partners to coordinate services, facilitate warm handoffs, and support continuity of care and resources for transitioning service members.

Essential Qualifications:

Education: Bachelor’s degree preferred

Experience: Experience working with Veterans, Service Members, and their families.

Attendance: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.

This is a remote role requiring the employee to have the ability to remain on task in a work from home environment.

Other:

Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law.

If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.