Prn business administration support specialist

About the role

The PRN Business Administration Support Specialist provides flexible administrative assistance to support the day-to-day business needs of STARRY. This position provides additional capacity for administrative projects, data management, records maintenance, document processing, reporting, and other business functions based on organizational priorities. The role requires adaptability, attention to detail, sound judgment, and the ability to work independently while maintaining confidentiality and accuracy across assigned responsibilities.

What you'll do

The PRN Business Administration Support Specialist assists the Business Administration function with accurate and timely completion of assigned administrative responsibilities.

• Maintain organized and accurate electronic and paper records in accordance with established procedures.
• Complete data entry, document processing, file updates, scanning, and other routine administrative assignments.
• Assist with maintaining employee, financial, operational, and organizational records as assigned.
• Review information for completeness and identify discrepancies, missing documentation, or data requiring follow-up.
• Support preparation and maintenance of spreadsheets, reports, tracking tools, and other administrative records.
• Compile information from internal systems and sources to assist with routine reporting and department projects.
• Assist with administrative processes related to payroll, benefits, human resources, compliance, onboarding, and other business functions.
• Follow established procedures and appropriately escalate questions, discrepancies, or matters requiring additional review.
• Provide administrative assistance for special projects, audits, compliance activities, system updates, and organizational initiatives.
• Assist with collecting, organizing, and preparing documentation within established deadlines.
• Support the maintenance and accuracy of information within organizational systems and software platforms.
• Learn and utilize applicable business systems to complete assigned work efficiently and accurately.
• Communicate professionally with employees, supervisors, vendors, and internal departments when gathering or providing routine administrative information.
• Protect confidential information and use appropriate discretion when handling personnel, payroll, financial, and organizational records.
• Adjust priorities and availability based on changing organizational needs and assigned PRN workload.
• Complete assigned responsibilities within established timelines while maintaining a high level of accuracy and service.
• Complete weekly trips to the post office to check the PO box, retrieve mail, and ensure all mail is scanned and securely routed to the appropriate department.
• Complete bank deposits and related bank runs in accordance with the Bank Deposit SOP, ensuring all checks are deposited promptly and securely.

Qualifications

• High school diploma or equivalent required; additional education in business administration, human resources, accounting, or a related field preferred.
• Previous experience in an administrative, clerical, office support, human resources, payroll, or business operations environment preferred.
• Strong organizational skills with the ability to manage multiple assignments and shifting priorities.
• High level of accuracy and attention to detail, particularly when working with records, data, forms, and spreadsheets.
• Strong written and verbal communication skills with individuals at varying levels of the organization.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.
• Must have reliable transportation to fulfill occasional business travel requirements.
• Must maintain a valid driver’s license and meet applicable Company requirements for driving on business.
• Proficiency with Microsoft Office or Google Workspace and general office technology.
• Ability to learn and work effectively within electronic databases, HRIS platforms, document management systems, and other organizational software.
• Demonstrated reliability, initiative, and ability to work independently with appropriate direction.
• Ability to identify problems, seek clarification when necessary, and follow established processes.
• Flexibility to provide support on an as-needed basis and respond effectively to changing administrative demands.
• Strong alignment with STARRY’s mission, vision, values, and commitment to service excellence.
• Ability to perform routine computer-based and office-related activities for extended periods of time.
• Ability to organize, handle, and transport standard office materials and records as necessary.
• Ability to communicate effectively through in-person, telephone, electronic, and virtual methods.