About Centric Software:

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

Presales Consultant

Vertical: Fashion, Apparel, Footwear, Luxury, Outdoor, Specialty Retail, Multi-Category Retail, Consumer Goods
Solution: Product Lifecycle Management (PLM)

Role Overview

As a PLM Pre-Sales Consultant, you will be a key driver in the sales process, responsible for demonstrating and communicating the business value of Centric PLM to prospective customers. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice.

This role extends beyond product demonstrations. You will help retailers, brands, manufacturers, and product-focused organizations envision how PLM can transform their product development, sourcing, merchandising, assortment, quality, and commercialization processes. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning new business and enabling long-term customer success.

Key Responsibilities

• Pre-Sales Solution Design & Consulting
• Lead product demonstrations aligned to customer workflows, product development processes, and strategic business objectives
• Conduct engaging discovery sessions to identify customer challenges, operational inefficiencies, and growth opportunities
• Analyze customer product development lifecycles, technology landscapes, and business processes
• Translate business requirements into compelling solution narratives, use cases, and user stories
• Identify process gaps and recommend scalable, best-practice solutions
• Document discovery findings, scope decisions, and opportunity artifacts
• Create tailored demonstration scripts, sample datasets, and presentation materials aligned with customer business processes
• Configure and personalize PLM demonstrations to reflect industry-specific workflows and best practices
• Support RFP/RFI responses and contribute to competitive positioning and deal strategy
• Develop Statements of Work (SOWs), including scope definitions, assumptions, and service estimates
• Build business cases and ROI models that quantify operational efficiency, speed-to-market improvements, collaboration gains, and business value
• Contribute to marketing initiatives, webinars, industry events, and customer presentations
• Develop internal enablement materials and deliver training sessions
• Participate in product update reviews and translate new capabilities into customer-relevant use cases
• Facilitate discussions around system architecture, integrations, hosting options, and technical requirements

Stakeholder Engagement

Deliver high-impact presentations to executive, business, and technical stakeholders. Facilitate "Art of the Possible" workshops focused on digital transformation, product innovation, and process optimization. Drive alignment across Product Development, Merchandising, Design, Sourcing, Quality, Supply Chain, Operations, and IT teams. Elevate deal value through strategic consulting and solution positioning. Serve as a trusted advisor throughout the evaluation process.

Cross-Functional Collaboration

Partner with cross-functional presales teams to develop end-to-end industry solutions, demonstrations, and value propositions. Collaborate with Product Management to provide market insights and customer feedback. Support Marketing initiatives including webinars, thought leadership content, industry events, and product demonstrations. Contribute to post-sales activities when needed to ensure continuity and customer success.

The Successful Candidate Profile

Core Competencies

• Strong understanding of Product Lifecycle Management (PLM), Product Development, Merchandising, Assortment Management, Sourcing, Supply Chain, Product Information Management (PIM), ERP, or related business processes
• Experience supporting brands, retailers, manufacturers, or consumer product organizations
• Proven ability to map business processes to software capabilities and business outcomes
• Exceptional presentation, storytelling, and customer communication skills
• Strong analytical and structured problem-solving capabilities
• Ability to operate independently within a fast-paced, high-growth environment
• Entrepreneurial mindset with strong ownership, initiative, and accountability
• Ability to manage complex customer engagements with minimal supervision
• Willingness to travel regionally and occasionally internationally

Experience

• Experience in retail, fashion, footwear, luxury goods, outdoor, specialty retail, consumer products, or related industries
• Strong understanding of product creation, merchandising, sourcing, supply chain, quality, or product commercialization processes
• Experience supporting digital transformation, process improvement, or enterprise software initiatives
• Experience in presales, solution consulting, professional services, implementation consulting, or enterprise software delivery
• Practical experience with PLM platforms or related enterprise applications strongly preferred
• Demonstrated experience delivering software demonstrations and configuring solutions for customer-specific scenarios
• Experience working with executive, business, and technical stakeholders throughout complex sales cycles

Preferred Industry Knowledge

• Experience supporting one or more of the following functions:
• Product Development
• Merchandising
• Buying & Assortment Planning
• Design & Line Planning
• Materials Management
• Sourcing & Supplier Collaboration
• Quality Management
• Product Commercialization
• Supply Chain Operations
• Sustainability & Compliance
• Retail Operations

Technical Skills (Preferred)

• AI and Generative AI technologies
• XML
• HTML
• JavaScript
• Databases (PostgreSQL, Microsoft SQL Server, Oracle)
• Enterprise integrations and data migration concepts
• SaaS software architecture and cloud-based applications

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.