Platform engineer iii

As a Platform Engineer III, you will be a technical contributor for the team that manages the core integration platform of U.S. healthcare systems. The client connects millions of providers with thousands of health plans, and our API Gateway platforms are the key to delivering services end to end. In this role you will:

• Manage and evolve our API Gateway integration platforms at enterprise scale
• Manage the tooling and support for intelligent automated integration with flexibility and reliability as your mission
• Analyze and refine API definition standards and drive support for innovation at scale in our API ecosystem
• Guide and mentor junior engineers while setting the bar for operational excellence

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Education and Experience:

• Bachelor's degree in computer science or related field, or equivalent work experience
• 4-6 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments)
• 3+ years of experience in technical engineering efforts involving implementation and management of IT systems.

Hands-on experience with:

• API Gateway management at scale
• HTTP integration and API authentication frameworks
• SSL certificates (validation, encryption, authentication, signature)
• Infrastructure as code (Terraform, Ansible, Helm) and AWS services (VPC, IAM, EC2, EKS, Istio)
• Observability and monitoring tools (preferably Splunk, New Relic)

Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals. Ability to lead and guide technical teams. Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.

Preferred Skills:

• SaaS experience supporting large-scale, mission-critical systems.
• Familiarity with API management and gateway software (preferably Tyk) and COTS (commercial off-the-shelf) product management
• Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets)
• Experience with scripting/programming (Go, JavaScript, Python, etc.)

Set yourself apart:

• You thrive in high-transaction, high-uptime environments and know how to balance operational rigor with engineering speed
• You have experience leading technology initiatives using cloud-native best practices
• You are comfortable debugging connectivity issues in complex enterprise environments, including dependencies with external services, and collaborating with technical contacts at the customer
• You are self-motivated and thrive with autonomy while balancing communication with leadership and stakeholders

What you will be doing:

• Managing and advancing the API integration platforms and related infrastructure components, including software upgrades, performance monitoring, and application development team collaboration
• Helping lead platform enhancement efforts that enable flexible and secure integration between internal and external services
• Providing guidance and expertise for application service design, data and transaction workflows for scalability, reliability and extensibility
• Following infrastructure-as-code best practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency
• Driving operational excellence through on-call rotation support, thorough post-mortem investigation, and implementing solutions that improve resilience
• Performing unit testing and complex debugging, and identifying opportunities for automated testing where appropriate
• Performing analysis of technical feasibility and solution design, including estimation of work efforts, planning, and backlog organization
• Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption
• Helping set reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies
• Writing detailed technical documentation for systems, including architectural diagrams, and operational procedures for standardized actions used for maintenance and support

Skills

devops, api, API Gateway, terraform, aws

Top Skills Details

devops, api, API Gateway, terraform, aws

Additional Skills & Qualifications

• Setting up connections with healthplan
• Certificates and public key experience. Tyk is being used. If not Tyk - use data power
• 7 people on team, 8th person. One group does connections and another supports actual platform will bridge the 2 teams. Setting up connections and setting up upgrades and patching
• Oncall every 3 weeks for 1 week. Releases 2 windows a week from 11 pm - 1 pm , midnight - 2 AM
• Troubleshooting and production support. Bridge calls and troubleshoot those
• Computer science degree, experience in API gateway, know what APIs are.
• AWS is a plus
• Terraform, not EKS but EC2, secrets manager, load balancing, set up and get into EC2.
• Experience with Kubernetes would be good
• Setting up connections with healthplans
• Open to other API gateways; have filled a few of these positions with Tyk
• On call: person on call would take deployment window for Wednesday or Sunday. Not getting paged a bunch. Some weeks not getting pages
• Wants to bridge these teams. Majority of work is doing integration. Used to be combined team and bringing back together. Get a lot of tickets to do integration and setting up new connections
• Go language and then maybe python second; terraform experience
• API Gateway experience and why they exist and interact,
• Ability to understanding of connectivity OATH and PKI - certificate
• Communication is big as well; working with account team and coordinating calls. This person sets connection up and sometimes credentials are wrong and have to do real time troubleshooting

Experience Level

Expert Level

Job Type & Location

This is a Permanent position based out of Jacksonville, FL.

Pay and Benefits

The pay range for this position is $140000.00 - $150000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 25, 2026.